20 publicaciones de empleo destacadas en support representative (¡Están contratando!)

Customer Support Representative
JoVE —Desde casa
- $15,500 por mes
- Tiempo completo
- Home Office (Desde casa)
- Salesforce
- Inglés
- Licenciatura
Postulación rápida
Real Estate Disposition Representative - Residential
Sector Capital —Desde casa
- $6,000 a $25,000 por semana
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Salesforce
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Bilingual Customer Support Representative (Remote – Mexico)
Gulf Coast Nearshore —Desde casa
- $9,770.95 a $21,886.79 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
- Trabajo desde casa
Postulación rápida
Customer Service Representative
ONE CALL MX —Monterrey, N. L.
- $16,000 a $17,500 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
- Programa de referidos
Postulación rápida
Client Support Representative (Freight Forwarding)
OEC Group —Guadalajara, Jal.
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Inglés
- Seguro de la vista
Postulación rápida
Customer Success Representative
ORBIS Compliance LLC —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postulación rápida
9d
Customer Service Representative – Commercial Renewals
Molina Insurance Group —Guadalajara, Jal.
- Desde $20,000 por mes
- Tiempo completo
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
5d
Remote Sales Representative
Joy Credit Software LLC —Desde casa
- $42,000 a $100,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Negociación
Postulación rápida
Dialer Inside sales
Maria Torres Vazquez —Guadalajara, Jal.
- $20,000 a $25,000 por mes
- Tiempo completo
- Inglés
- Etiqueta telefónica
- Trabajo desde casa
Postulación rápida
Sales Development Representative (SDR/BDR) with English, Spanish and Portuguese (B1)
YouScan —Desde casa
- $22,000 a $34,600 por mes
- Tiempo completo
- Home Office (Desde casa)
- CRM software
- Inglés
- Trabajo desde casa
Postulación rápida
Customer Service Representative (Import/Export Operations)
Buckland —Veracruz, Ver.
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Sales & Business Development Manager - Beauty industry
Bloom Digitals —Ciudad de México, CDMX
- $35,000 a $45,000 por mes
- Tiempo completo
- Bilingüe
- CRM software
- Administración de personal
Postulación rápida
Spanish Audio Specialist - Freelance AI Trainer Project
Meridial —Desde casa
- Home Office (Desde casa)
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Bilingual Customer Operations Support Representative
Resolv.Global —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Bilingüe
- Inglés
- Habilidades de comunicación
Postulación rápida
Call Center Representative/Customer Service
Centris —Cooperativa Cuauhtémoc, N. L.
- $15,000 a $18,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Descuento de empleados
- Programa de referidos
Postulación rápida
Customer Success Rep - Remote Latin America
The Savings Group —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Remote Bilingual Customer Care Respresentative
Resolv.Global —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Operaciones en Campo - Recién Graduados
Schlumberger —Ciudad del Carmen, Camp.
- Microsoft Outlook
- Inglés
- Licenciatura
- Seguro dental
- Seguro de la vista
LATAM Quality Sr Manager
Neogen —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Licenciatura
12d
MEX - EL Customer Service Representative EFF
C.R. England —Querétaro, Qro.
- Bilingüe
- Administración de personal
- Servicio al cliente
Postulación rápida

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Customer Support Representative

JoVE -
Desde casa

Postulación rápida

Información del empleo

Tiempo completo
$15,500 por mes

Cualificaciones

Jira
Salesforce
Inglés
Atención a quejas
Licenciatura
Atención al cliente
Habilidades de comunicación

Descripción completa del empleo

JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

We are seeking an experienced Customer Support Representative to be on the front lines by answering questions and troubleshooting technical problems. You will assist customers with JoVE’s products and also guide clients through any technical issue they might encounter. If you are an energetic self-starter problem solver with a basic technical background and excellent communication skills, we want to talk to you. The Support Team here at JoVE is providing support not only to external customers but also to internal JoVE employees on a 24x7 basis.

Responsibilities:

Manage large amounts of incoming tickets.
Provide support to answer inquiries on products.
Accept and handle technical requests.
Triage tickets to the other teams.
Follow communication procedures, guidelines and policies.
Provide accurate, valid and complete information by using the right methods/tools.
Build sustainable relationships and trust with customers through open communication.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Take the extra mile to engage customers.
Performs other specific duties or assignments as directed by Team Manager.

Skills And Qualifications:

A Bachelor’s degree completed
2+ years of demonstrable experience in customer support roles
Proficient with ticketing tools ( Zendesk, Jira, Salesforce).
Excellent communication and interpersonal skills, verbal and written, are required to effectively and accurately communicate in English.
Ability to communicate with both technical and non-technical personnel in a clear and easy fashion.
Basic understanding of KPIs and Metrics.
Attention to detail is key to this position.
Must be able to accommodate flexible work schedules based on business needs.
Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills.

Why Join JoVE?

A competitive compensation package.
You will make a direct impact in accelerating science research and education.
Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
Our strong promotion from within culture draws a clear path to advance your career with us

Job Types: Full-time, Permanent

Pay: $15,500.00 per month

Work Location: Remote

Postulación rápida

Refina tu búsqueda

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Customer Support Representative

Real Estate Disposition Representative - Residential

Bilingual Customer Support Representative (Remote – Mexico)

Customer Service Representative

Client Support Representative (Freight Forwarding)

Customer Success Representative

Customer Service Representative – Commercial Renewals

Remote Sales Representative

Dialer Inside sales

Sales Development Representative (SDR/BDR) with English, Spanish and Portuguese (B1)

Customer Service Representative (Import/Export Operations)

Sales & Business Development Manager - Beauty industry

Spanish Audio Specialist - Freelance AI Trainer Project

Bilingual Customer Operations Support Representative

Call Center Representative/Customer Service

Customer Success Rep - Remote Latin America

Remote Bilingual Customer Care Respresentative

Operaciones en Campo - Recién Graduados

LATAM Quality Sr Manager

MEX - EL Customer Service Representative EFF

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