20 publicaciones de empleo destacadas en bridge solutions (¡Están contratando!)

BPO AI Solutions Architect
Resolv.Global —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Salesforce
- Inglés
Postulación rápida
Project Manager - Part-time
Bloom Digitals —Desde casa
- $14,000 a $17,000 por mes
- Medio tiempo
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- PMP
Postulación rápida
10d
Account Manager/Recruiting
ACS —Desde casa
- $122 por hora
- Incluye fines de semana
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Recursos humanos
Postulación rápida
8d
AI Training Consultant
Innovecture —Desde casa
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Talent Acquisition Specialist
ACS —Desde casa
- $122 por hora
- Incluye fines de semana
- Home Office (Desde casa)
- Inglés
- Recursos humanos
- Reclutamiento
Postulación rápida
11d
Sales Coordinator
REMOTE TECH SOLUTIONS SL —Desde casa
- $17,380 a $34,700 por mes
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Postulación rápida
3d
Associate, Quantitative Research & Portfolio Management, Multi-Asset Strategies & Solutions (MASS)
BlackRock Investments —Ciudad de México, CDMX
- Administración de personal
- Análisis de datos
- Inglés
TikTok Shop - Services Solutions Program Manager
TikTok —Ciudad de México, CDMX
- Administración de personal
- Servicio al cliente
- Inglés
2d
Industrial Sales Account Manager
TN Visa Expert Jobs —Desde casa
- $45,000 a $90,000 por mes
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Inglés
Postulación rápida
10d
Project Manager-Software Implementations & Customer Delivery (México, Querétaro)
Open iT —Querétaro, Chis.
- Administración de personal
- PMP
- Inglés
Machine Learning Engineer Intern (100% Remote Worldwide)
Tether Operations Limited —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Doctorado
- Informática
Labeler / Annotator – AI Response Evaluation (French)
Blueprint Technologies —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
Postulación rápida
Administrative Operations Assistant
Molina Insurance Group —Guadalajara, Jal.
- Desde $20,000 por mes
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Administración de personal
Postulación rápida
12h
Senior Commercial Market Specialist (m/f/d)
Flix —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Licenciatura
Postulación rápida
Forward Deployed Engineering Manager, GenAI, Cloud Consulting, LATAM (English, Portuguese/Spanish)
Google —Ciudad de México, CDMX
- Doctorado
- Informática
- Inglés
BDM & Marketing coordinator
AD-VELOPMENT —Moderna, Jal.
- $1 a $2 por mes
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
- Mercadotecnia
- Salesforce
- Seguro de gastos médicos
- Descuento de gimnasio
Postulación rápida
Accelerate Development Trainee Program - Financial Analyst
Bosch Group —Aguascalientes, Ags.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
Technical Delivery Manager AI
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Experiencia en ventas
- Python
- Vacaciones adicionales o permisos con goce de sueldo
Senior Technical Program Manager
Scribd, Inc. —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- CAD
- Desarrollo de software
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
7d
Customer Service Leader
Globant —Monterrey, N. L.
- Administración de personal
- Servicio al cliente
- Inglés

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BPO AI Solutions Architect

Resolv.Global -
Desde casa

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Ingeniería de software
Salesforce
Inglés
Herramientas de automatización
HubSpot
Mejora de procesos de negocios

Descripción completa del empleo

About The Company

We are a rapidly growing global workforce and business process outsourcing (BPO) company providing customer service, collections, recruiting, healthcare support, finance, back-office operations, and workforce solutions to clients worldwide.

As businesses continue to explore how AI can improve performance and efficiency, we are looking for a BPO AI Solutions Architect who can help identify opportunities, solve operational challenges, and design practical AI-driven solutions that create measurable business value.

This is not a traditional software engineering role.

We are looking for someone who understands business operations, can engage directly with clients and stakeholders, and knows how to bridge the gap between operational challenges and AI-powered solutions.

About the Role

As a BPO AI Solutions Architect, you will work closely with prospects, clients, and internal teams to evaluate business processes, identify inefficiencies, and recommend AI and automation solutions that improve productivity, reduce costs, enhance customer experiences, and support business growth.

You will participate in discovery calls, operational assessments, solution design discussions, and implementation planning. The ideal candidate is equally comfortable speaking with executives, operations leaders, customer service managers, recruiting teams, and technical stakeholders.

This role combines elements of:

AI Solutions Consulting
Business Process Analysis
Operational Improvement
Solutions Engineering
AI Automation Strategy

Key Responsibilities

Participate in sales, discovery, and client consultation meetings.
Analyze operational workflows and identify opportunities for AI and automation.
Conduct process mapping and workflow assessments.
Design AI-powered solutions for customer service, collections, recruiting, workforce management, quality assurance, reporting, and back-office operations.
Develop business cases and ROI estimates for proposed solutions.
Create implementation roadmaps and project plans.
Collaborate with operations, recruiting, payroll, IT, and client success teams.
Support the implementation and adoption of AI initiatives.
Evaluate emerging AI technologies and recommend practical business applications.
Assist in developing internal and client-facing AI solutions.

Why Join Us?

Work with clients across multiple industries and global markets.
Help shape the future of AI adoption within the BPO industry.
Influence business transformation initiatives from strategy through execution.
Join a fast-growing organization focused on innovation and operational excellence.
Fully remote opportunity with global exposure.

Working Hours

This role operates within EST working hours and requires consistent overlap with the U.S.-based leadership team.

Compensation

Compensation is competitive and dependent on experience, technical background, and overall fit for the role.

Hiring Process

Our hiring process is designed to identify candidates who can combine technical capability, operational thinking, and strong communication skills.

The process includes:

Resume review and prescreen questionnaire
One-way video interview
Interview with leadership
Additional/final interview if required

Please note:

Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.

All resumes and answers must be submitted in English to be considered for the position.

Requirements:

Preferred Experience

Experience working within BPOs, contact centers, outsourcing organizations, staffing firms, collections agencies, customer service environments, healthcare support operations, or back-office operations.
Experience in identifying and improving business processes.
Experience participating in client-facing meetings, operational assessments, or consulting engagements.
Familiarity with AI tools such as ChatGPT, Claude, Gemini, Copilot, OpenAI APIs, or similar platforms.
Experience with workflow automation tools such as Zapier, Make, n8n, Power Automate, or similar solutions.
Experience working with CRM platforms such as Zoho, HubSpot, Salesforce, or Microsoft Dynamics.
Strong understanding of operational KPIs and workforce management concepts.
Excellent communication and stakeholder management skills.
Ability to explain technical concepts to non-technical audiences.

Ideal Candidate Profile

We are looking for someone who can walk into a client meeting, quickly understand operational challenges, identify inefficiencies, and recommend practical AI and automation solutions that create measurable business value.

The ideal candidate combines operational expertise, business consulting skills, process improvement experience, and AI knowledge into a single skill set.

Success Measures

Success in this role will be measured by:

AI opportunities identified and implemented
Operational efficiencies achieved
Cost savings generated
Client satisfaction and retention
Internal process improvements delivered
Revenue generated through AI consulting and solution design
Successful deployment and adoption of AI initiatives

Postulación rápida

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bridge solutions empleos

BPO AI Solutions Architect

Project Manager - Part-time

Account Manager/Recruiting

AI Training Consultant

Talent Acquisition Specialist

Sales Coordinator

Associate, Quantitative Research & Portfolio Management, Multi-Asset Strategies & Solutions (MASS)

TikTok Shop - Services Solutions Program Manager

Industrial Sales Account Manager

Project Manager-Software Implementations & Customer Delivery (México, Querétaro)

Machine Learning Engineer Intern (100% Remote Worldwide)

Labeler / Annotator – AI Response Evaluation (French)

Administrative Operations Assistant

Senior Commercial Market Specialist (m/f/d)

Forward Deployed Engineering Manager, GenAI, Cloud Consulting, LATAM (English, Portuguese/Spanish)

BDM & Marketing coordinator

Accelerate Development Trainee Program - Financial Analyst

Technical Delivery Manager AI

Senior Technical Program Manager

Customer Service Leader

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