20 publicaciones de empleo destacadas de service desk en ciudad de méxico (¡Están contratando!)

Service Desk Technician I
Sonepar México —Ciudad de México, CDMX
- $25,000 a $35,000 por mes
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
- Seguro de vida
- Programa de referidos
Postulación rápida
Coordinador Senior de Servicios de Infraestructura (Service Desk Corporativo)
TEIPPO —San Pedro de los Pinos, CDMX
- $25,000 a $35,000 por mes
- Tiempo completo
- Trabajo híbrido
- PMP
- Presencial
- Oportunidades de crecimiento
Postulación rápida
IT Desk-Side Support
Integreon Intermediate LLC —Juárez, CDMX
- $348,000 a $408,000 por año
- Tiempo completo
- Home Office (Desde casa)
- Informática
- Servicio al cliente
- Microsoft Office
- Seguro dental
- Seguro de la vista
Help Desk
PayRange —Benito Juárez, CDMX
- $24,000 por mes
- Tiempo completo
- Inglés
- Sin título de educación superior
- Disponible para viajar
Postulación rápida
Agente de Call Center
Coforge —Juárez, CDMX
- $15,000 a $15,500 por mes
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Inglés
Postulación rápida
Service Desk Manager
Arrivia, Inc. —Del Valle Centro, CDMX
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
Coordinador de mesa de ayuda
AXIAN —Cuauhtémoc, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Capacidad analítica
- Licenciatura
- Liderazgo
Postulación rápida
Help Desk
Factor Uno —Magdalena Contreras, CDMX
- $22,000 por mes
- Tiempo completo
- Español
- Servicio al cliente
- Inglés
- Horarios flexibles
Postulación rápida
Analista de Mesa de Ayuda
COMPUSOF MEXICO —Cuauhtémoc, CDMX
- $12,000 por mes
- Tiempo completo
- Microsoft Office
- Bachillerato
- Uso de computadora
Postulación rápida
13d
Agente bilingüe - tech support only!
Computacenter Mexico —Cuauhtémoc, CDMX
- $12,000 a $14,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Descuentos y precios preferenciales
- Trabajo desde casa
Postulación rápida
Agente bilingüe - tech support only
Computacenter Mexico —Juárez, CDMX
- $12,000 a $14,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Descuentos y precios preferenciales
- Programa de referidos
Postulación rápida
Help Desk
egasmart —Cuauhtémoc, CDMX
- $10,500 por mes
- Aplicaciones en linea
- Informática
- Ingeniería
- Mantenimiento
Junior IT Operations Engineer
Talento Humano —Colonia Polanco, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Inglés
- Linux
- Habilidades de comunicación
- Estacionamiento gratuito
- Seguro de gastos médicos
Postulación rápida
Ingeniero de soporte service desk
Neolpharma —Coyoacán, CDMX
- Aplicaciones en linea
- Licenciatura
Postulación rápida
6d
Ejecutivo de Soporte Técnico L1 Bilingüe Chat / Service Desk
Consultoria TI —Benito Juárez, CDMX
- $13,000 a $14,800 por mes
- Correo electrónico
- Bilingüe
- Inglés
- Bachillerato
- Seguro de vida
Postulación rápida
1d
Analista de Soporte Técnico TI
Tanger —Colonia Polanco, CDMX
- $25,000 a $30,000 por mes
- Tiempo completo
Postulación rápida
Service Desk
ABE-CONECTING WIRELESS LAN MEXICO —Revolución, CDMX
- $6,970 a $18,200 por mes
- Informática
- Gestión de inventario
- Licenciatura
Postulación rápida
Service Desk Bilingüe
Multicont —Tlalpan, CDMX
- $30,000 a $35,000 por mes
- Aplicaciones en linea
- Bilingüe
- Informática
- Ingeniería
- Estacionamiento gratuito
Postulación rápida
Ingeniero monitoreo NOC
Kapital Bank —Cuauhtémoc, CDMX
- $20,000 a $21,000 por mes
- Tiempo completo
- Ingeniería
- Inglés
- Licenciatura
Postulación rápida
3d
Agente de Mesa de Servicios Sr. (Soporte L1/L2)
Grupo TI —Ciudad de México, CDMX
- $12,000.00 a $15,898.93 por mes
- Tiempo completo
- Microsoft Outlook
- Informática
- Ingeniería
- Seguro de vida
Postulación rápida

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Service Desk Technician I

Sonepar México
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Por tiempo indeterminado | Tiempo completo
$25,000 a $35,000 por mes

Beneficios

Seguro de gastos médicos mayores
Vales de despensa
Seguro de vida
Programa de referidos

Cualificaciones

Francés
ITIL Foundation
Administración de personal
Gestión de incidentes
Servicio al cliente
Inglés
Licenciatura
Gestión de identidades y accesos
Tecnologías de la información

Descripción completa del empleo

Service Desk Technician I

Powering Every Technology Experience.

Location: Mexico City, Mexico
Work Model: On-site
Employment Type: Full-time
Language: Conversational English (B2+) Required

Great Technology Starts with Great Support

Behind every productive workday is someone making sure technology simply works.

Every resolved issue, every answered question, and every positive support experience allows thousands of associates to stay focused on what matters most.

If you enjoy helping people, solving technical challenges, and delivering exceptional service through technology, this could be the opportunity you have been looking for.

At Sonepar, we are not simply looking for someone to resolve IT tickets. We are looking for someone who wants to grow, make an impact, and become a trusted technology partner for associates across the organization.

Who is Sonepar?

Sonepar is a global leader in the distribution of electrical products, solutions, and related services. With operations in 40 countries, more than 46,000 associates, 180 distribution centers, and over 2,400 branches worldwide, we connect our customers with innovative, efficient, and sustainable solutions.

At Sonepar, we are driven by operational excellence, digital transformation, and the continuous development of our people. Joining our team means becoming part of a dynamic, global organization where your work has a meaningful impact on our business and on the experience of our employees.

Why This Opportunity?

As a Service Desk Technician I, you will be the first point of contact for associates seeking technical assistance, helping them stay productive while delivering an outstanding support experience.

This opportunity is more than troubleshooting technology. It is an opportunity to build relationships, strengthen your technical expertise, improve user experiences, and contribute to a service culture that values responsiveness, collaboration, and continuous improvement.

You will work with a wide variety of technologies while partnering with experienced IT professionals who are committed to delivering reliable, high-quality support across the organization.

Because your next opportunity is not just about what you know today—it is about the impact you can make and where you can grow tomorrow.

What You'll Do

As a Service Desk Technician I, you will help deliver exceptional IT support by:

Serving as the first point of contact for associates seeking technical or application assistance through phone, email, chat, and other support channels.
Diagnosing, troubleshooting, and resolving hardware, software, operating system, and application issues.
Providing clear guidance and recommendations that help users resolve technical issues quickly and effectively.
Supporting desktop operating systems, virtual desktops, proprietary software, mobile devices, printers, and other end-user technologies.
Assisting with Identity and Access Management (IAM) activities, including user access requests and password support.
Escalating complex technical issues to higher-level support teams while ensuring effective communication and follow-up.
Documenting incidents, service requests, troubleshooting activities, and resolutions within the service management platform.
Monitoring support requests from initial intake through successful resolution while meeting established service levels.
Collaborating with teammates to ensure timely issue resolution and an outstanding customer experience.
Contributing to the development of knowledge base articles and technical documentation that improve future support.
Identifying opportunities to enhance service quality, operational efficiency, and support processes.
Continuously expanding your technical expertise while learning new technologies that support business innovation.

What Will Help You Thrive

You will thrive in this role if you enjoy helping others, solving technical challenges, and delivering exceptional customer experiences.

We would love to meet you if you bring:

An Associate's degree, Bachelor's degree, or equivalent experience in Information Technology, Computer Science, or a related field.
Experience supporting desktop environments, software applications, hardware, and end-user technologies.
Knowledge of incident management processes and service desk best practices.
Experience working with ticket management systems and IT support tools.
Familiarity with desktop operating systems, virtual desktop environments, mobile operating systems, printers, and troubleshooting methodologies.
Strong analytical and problem-solving skills with exceptional attention to detail.
Excellent communication, active listening, and interpersonal skills with a customer-first mindset.
Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
The ability to adapt quickly to new technologies, business needs, and evolving priorities.
A collaborative attitude with a passion for continuous learning and improvement.
Conversational English (B2+) and Spanish proficiency. French is a plus.
A+ Certification and ITIL Certification are considered a plus.

Above all, we are looking for someone who is curious, proactive, adaptable, and motivated to challenge the status quo while continuously learning and growing.

Grow With Us

At Sonepar, we believe great careers are built through learning, collaboration, and the courage to embrace new challenges.

When you join our team, you will find:

Opportunities to continuously develop your technical and professional skills.
Exposure to enterprise technologies, modern IT support practices, and global service operations.
Meaningful challenges that strengthen your troubleshooting, communication, and customer service expertise.
A collaborative environment where your ideas are welcomed and your contributions matter.
The opportunity to support associates across the organization while making a direct impact on their daily experience.
A company committed to helping its people develop their potential and build long-term careers.

We are committed to helping you grow—not only within your current position, but throughout your career.

Diversity & Inclusion

At Sonepar, we foster a diverse, inclusive, and respectful workplace. We value differences and believe every individual brings a unique perspective that strengthens the way we work, collaborate, and innovate.

All qualified applicants will receive consideration for employment without regard to gender, age, sexual orientation, gender identity or expression, disability, race, ethnicity, religion, nationality, or any other characteristic protected by applicable law.

Ready to Build What's Next?

Your experience matters.

Your ideas matter.

Your potential matters.

If you are ready to learn, grow, and make an impact through technology and exceptional service, we would love to hear from you.

Join Sonepar. Powered by Difference.

Sueldo: $25,000.00 - $35,000.00 al mes

Beneficios:

Programa de referidos
Seguro de gastos médicos mayores
Seguro de vida
Vales de despensa

Lugar de trabajo: Empleo presencial

Postulación rápida

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service desk empleos en ciudad de méxico

Service Desk Technician I

Coordinador Senior de Servicios de Infraestructura (Service Desk Corporativo)

IT Desk-Side Support

Help Desk

Agente de Call Center

Service Desk Manager

Coordinador de mesa de ayuda

Help Desk

Analista de Mesa de Ayuda

Agente bilingüe - tech support only!

Agente bilingüe - tech support only

Help Desk

Junior IT Operations Engineer

Ingeniero de soporte service desk

Ejecutivo de Soporte Técnico L1 Bilingüe Chat / Service Desk

Analista de Soporte Técnico TI

Service Desk

Service Desk Bilingüe

Ingeniero monitoreo NOC

Agente de Mesa de Servicios Sr. (Soporte L1/L2)

Quiero recibir la alerta de empleo más reciente para service desk en ciudad de méxico

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