20 publicaciones de empleo destacadas en administrative agent (¡Están contratando!)

Customer Service Representative - Personal lines
Molina Insurance Group —Guadalajara, Jal.
- Desde $20,000 por hora
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
Postulación rápida
6d
Operations & Property Support Coordinator (Hybrid – Maintenance + Real Estate)
Crawford Construction Corp —Desde casa
- $123 a $300 por hora
- Home Office (Desde casa)
- Mantenimiento
Postulación rápida
Case Manager
DMT Law Firm —Desde casa
- $20,000 a $30,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Excelente redacción
- Actividades administrativas
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
WFH – Insurance Support | Monterrey Residents Only - Bilingual Customer Service Representative
Cover Desk Mexico —Monterrey, N. L.
- $17,350 a $17,860 por mes
- Incluye fines de semana
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
4d
Remote Bilingual Patient Support Agent
Resolv.Global —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Executive Operations Coordinator
The Industry HUB —Desde casa
- $175 a $245 por hora
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
4d
Back Office Bilingual Agent
Smart Pro Connect —Juárez, CDMX
- $16,500 por mes
- Incluye fines de semana
- Bilingüe
- Administración de personal
- Inglés
Postulación rápida
6d
Real Estate Admin Assistant & Transaction Coordinator
Direct Home Referrals —Desde casa
- $20,093.75 a $31,000.10 por mes
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en bases de datos
Postulación rápida
Senior Analyst, GBS - Contact Center Agent
Kraft Heinz Company —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Finance Settlement
Ria Money Transfer (Dandelion) —Querétaro, Qro.
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Servicio al cliente
- Seguro de vida
Postulación rápida
Transaction Coordinator
GDL Connect S de RL de CV —Circunvalación Guevara, Jal.
- $20,000 a $22,000 por mes
- Tiempo completo
- Salesforce
- Inglés
- Microsoft Office
- Permiso de maternidad y paternidad
- Programa de referidos
Postulación rápida
4d
Customer Service Bilingual Backoffice
ar conexion —Rosarito, B.C.
- $18,804 a $19,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Bilingual Insurance (Property & Casualty) Customer Service Representative - Work From Home
Cover Desk Mexico —Monterrey, N. L.
- $17,350 a $17,860 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
US Customer Master Data Steward
Elanco —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Mantenimiento
- Inglés
- Seguro de vida
LM236: Sr Invoicing Agent
FedEx LAC —Querétaro, Qro.
- Tiempo completo
- Servicio al cliente
- Word processing
- Inglés
LM004: Ops Agent II
FedEx LAC —Culiacán, Sin.
- Tiempo completo
- Inglés
- Microsoft Office
- Bachillerato
10d
LM008: Sr Service Agent
FedEx LAC —Coatzacoalcos, Ver.
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
Operations Assistant - Sea Cargo
cargo-partner —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
Postulación rápida
4d
LM004:Ops Agent II
FedEx LAC —Querétaro, Qro.
- Tiempo completo
- Inglés
- Microsoft Office
- Bachillerato
FBS Call Center Supervisor
Capgemini —Ciudad de México, CDMX
- $1 por año
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida

Quiero recibir la alerta de empleo más reciente para administrative agent

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Customer Service Representative - Personal lines

Molina Insurance Group -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Tiempo completo
Desde $20,000 por hora
Hace 6 días

Cualificaciones

Bilingüe
Administración de personal
Plurilingüe
Servicio al cliente
Centro de llamadas
Inglés
Habilidades de comunicación

Descripción completa del empleo

This position is currently remote. However, the person who enters should be prepared to transition to a hybrid or in-office work arrangement within the coming months, based on business needs.

Job Summary

Provides customer service and administrative support for personal insurance clients while maintaining accurate policy records, preparing insurance quotes, and assisting clients throughout the entire policy lifecycle. Supports daily insurance operations by managing client communications, processing applications, coordinating renewals, and ensuring a professional and efficient customer experience.

Job Responsibilities

Prepares accurate personal insurance quotes based on client needs and company guidelines.
Follows up with prospective and existing clients through phone calls, email, text messages, and other communication channels to provide timely assistance and maintain strong customer relationships.
Completes insurance applications accurately while ensuring all required documentation is collected.
Verifies customer information, including coverage details and other policy-related information.
Guides clients throughout the insurance process, from initial inquiries to policy issuance and ongoing service.
Assists clients with policy servicing requests, including payment method updates, billing inquiries, policy changes, and other account maintenance requests.
Provides proactive support during policy renewal periods by contacting clients, reviewing coverage needs, and ensuring policies remain active.
Maintains detailed, accurate, and organized notes regarding customer interactions, policy updates, and follow-up activities within the CRM system.
Responds professionally to customer questions and concerns while delivering exceptional service across all communication channels.
Collaborates with insurance agents and internal team members to ensure timely processing of customer requests.
Demonstrates the highest level of professionalism, confidentiality, and attention to detail when handling sensitive customer information.
Participates in ongoing training, team meetings, and professional development opportunities to continuously improve product knowledge and customer service skills.

Qualifications

One year of experience in Customer Service, Call Center, Insurance, Banking, Financial Services, or a related customer-facing role preferred.
Previous experience handling customer payments, billing inquiries, or account servicing is preferred.
Experience working with CRM systems or insurance management software is considered an asset.
Strong computer skills and the ability to quickly learn new technology platforms.
Bilingual English and Spanish proficiency required.

Job Skills and Abilities

Excellent written communication skills with the ability to create clear, organized, and detailed customer notes.
Strong verbal communication and interpersonal skills with a customer-first mindset.
Highly organized with exceptional attention to detail and accuracy.
Ability to prioritize multiple tasks while maintaining quality and meeting deadlines.
Proactive approach to problem-solving and willingness to go above and beyond to assist customers and teammates.
Comfortable working with multiple software platforms and technology-based systems.
Professional demeanor with strong customer service, confidentiality, and relationship-building skills.
Ability to work independently while collaborating effectively within a team environment.

Job Type

Full-time

Job Type: Full-time

Pay: From $20,000.00 per hour

Work Location: Remote

Postulación rápida

Refina tu búsqueda

administrative agent empleos

Customer Service Representative - Personal lines

Operations & Property Support Coordinator (Hybrid – Maintenance + Real Estate)

Case Manager

WFH – Insurance Support | Monterrey Residents Only - Bilingual Customer Service Representative

Remote Bilingual Patient Support Agent

Executive Operations Coordinator

Back Office Bilingual Agent

Real Estate Admin Assistant & Transaction Coordinator

Senior Analyst, GBS - Contact Center Agent

Assistant Finance Settlement

Transaction Coordinator

Customer Service Bilingual Backoffice

Bilingual Insurance (Property & Casualty) Customer Service Representative - Work From Home

US Customer Master Data Steward

LM236: Sr Invoicing Agent

LM004: Ops Agent II

LM008: Sr Service Agent

Operations Assistant - Sea Cargo

LM004:Ops Agent II

FBS Call Center Supervisor

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