20 publicaciones de empleo destacadas en operations solutions (¡Están contratando!)

Customer Support Specialist II 4x4 Night Shift - Monterrey
Uber Freight —Monterrey, N. L.
- Tiempo completo
- Inglés
- Licenciatura
Operations Coordinator
AB SOLUTIONS RYS —Querétaro, Qro.
- $45,000 por mes
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
Postulación rápida
BPO AI Solutions Architect
Resolv.Global —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Salesforce
- Inglés
Postulación rápida
Maintenance Coordinator
Virtuel Mexico —Desde casa
- $25,000 a $26,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Customer Service Representative (Import Operations)
Buckland —Puebla, Pue.
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
6d
Operaciones en Campo - Recién Graduados
Schlumberger —Ciudad del Carmen, Camp.
- Microsoft Outlook
- Inglés
- Licenciatura
- Seguro dental
- Seguro de la vista
Project Manager - Part-time
Bloom Digitals —Desde casa
- $14,000 a $17,000 por mes
- Medio tiempo
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- PMP
Postulación rápida
10d
Senior Maintenance Technician
Matrix Bottling Group —San Luis Potosí Centro, S. L. P.
- Hasta $2,249,000 por año
- Tiempo completo
- Administración de personal
- Mantenimiento
- Inglés
Postulación rápida
Gerente General de Operaciones
Essex Brownell —Torreón, Coah.
- $90,000 a $120,000 por mes
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
- Seguro de vida
Postulación rápida
Mexican Customs Service Representative (Import Air Operations)
Buckland —Puebla, Pue.
- Bilingüe
- CAD
- Inglés
Postulación rápida
6d
Logistics Sales Manager
Ascent Logistics USA —Desde casa
- $50,000 a $80,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- CRM software
- Administración de personal
- Experiencia en ventas
Postulación rápida
Customer Service Representative (Full-Time)
Evo Pest Control —Desde casa
- $104.80 a $139.73 por hora
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Experiencia en oficina
Postulación rápida
Customer Service Representative (Import/Export Operations)
Buckland —Veracruz, Ver.
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Operations Manager - Project Solutions
Noatum HOLDINGS —Benito Juárez, CDMX
- Tiempo completo
- Administración de personal
- Microsoft Office
- Licenciatura
Operations Accounting Specialist I
Toyota Automated Logistics Americas LLC —San Luis Potosí, S. L. P.
- Microsoft Word
- Administración de personal
- Word processing
- Descuento de gimnasio
JR AI Operations (Build with AI – No Coding Required)
nuDesk MX —Mazatlán, Sin.
- Desde $17,000 por mes
- Tiempo completo
- Inglés
- Licenciatura
Postulación rápida
Asset Manager - Multifamily Apartment Property Portfolio
Advanced Asset Management —Desde casa
- $200 a $230 por hora
- Incluye fines de semana
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Disponible para viajar
Postulación rápida
Senior Operations Manager
PHINIA —Ciudad Juárez, Chih.
- Tiempo completo
- Administración de personal
- PMP
- ERP systems
Operations Legal and Compliance / REPSE Specialist
GE Vernova —Samara, S. L. P.
- Tiempo completo
- Administración de personal
- Mantenimiento
- Inglés
Growth Marketing & AI Operations Specialist
Tele-Help LLC —Desde casa
- $25,000 por mes
- Incluye fines de semana
- Home Office (Desde casa)
- Inglés
- Capacitación
Postulación rápida

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Customer Support Specialist II 4x4 Night Shift - Monterrey

Uber Freight -
Monterrey, N. L.

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Información del empleo

Tiempo completo

Cualificaciones

Inglés
Licenciatura
Atención al cliente

Descripción completa del empleo

Schedule: Fulltime -4x4 Night Shift.

Job Type: Onsite

Salary Type: Salary
Req: #2865

No immigration sponsorship or transfer available for this role.

About the Role

Join our Monterrey Center of Excellence and support our U.S. and Canada operations through accurate shipment data entry, appointment scheduling, tracking, and resolution of delivery exceptions. You'll work in a dynamic environment, collaborating with a team of 10–20 people and partnering with multiple groups to deliver outstanding service to carriers and customers. This shift also follows the 4x4 scheme, but with a schedule from 9:00 p.m. to 7:00 a.m. That is, you work four nights in a row and then rest for four nights before returning to your next cycle. requires working on Mexican holidays while observing U.S. holidays.

What the candidate will do?

Solve Problems: Quickly review available information, determine what additional information may be needed, and make a decision about how to resolve
Call First: Make calls to facilities and carriers to resolve escalations quickly
Exercise empathy and understanding: Understand carrier and customer perspectives and unique challenges and treat them with dignity and respect as you resolve their issues; maintain cooperative and professional work relationships with all stakeholders
Communicate: Provide carriers/customers with prompt updates on their escalations while maintaining facility and/or customer communication to solve the issues quickly
Prioritize: Make decisions about which issues to resolve next based on level of urgency
Evolve: Adapt with and to a team that continuously changes
Share ideas and feedback: Offer solutions to improve carrier, facility, and customer experience with our systems and processes

Basic Qualifications

Advanced English, verbal and written
2 years of experience with customer interaction – or – bachelor's degree and one year of experience with customer interaction

About Uber Freight

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods. Today, the company manages over $20 billion of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.

Candidate Privacy Notice

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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