20 publicaciones de empleo destacadas de technical support lead en desde casa (¡Están contratando!)

Technical Implementation Lead
CommandLink —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Reclutamiento
Postulación rápida
8d
Technical Implementation Specialist (Web Analytics) - Part-time
Bloom Digitals —Desde casa
- Hasta $10,000 por mes
- Medio tiempo
- Home Office (Desde casa)
- Inglés
- Licenciatura
- JavaScript
Postulación rápida
Project Manager - Part-time
Bloom Digitals —Desde casa
- $14,000 a $17,000 por mes
- Medio tiempo
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- PMP
Postulación rápida
11d
Senior Fullstack Engineer / Team Lead
Codigo MX, Inc —Desde casa
- $100,000 a $120,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Informática
- DevOps
- Análisis de datos
Postulación rápida
CX Team Lead - DTC Brands experience required
Aventus LLC —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Capacitación
Postulación rápida
PeopleSoft Lead – Remote
U-Hi —Desde casa
- $83,000 a $85,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Oracle
- Administración de personal
- Mantenimiento
Postulación rápida
11d
Customer Support Specialist
Roomvu —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- CAD
- Inglés
Postulación rápida
3d
Calypso Front Office QA
Luxoft —Desde casa
- Home Office (Desde casa)
- Microsoft Excel
- Inglés
- SQL
Technical Lead (Domaine Studio)
Domaine —Desde casa
- Trabajo híbrido
- ERP systems
- JavaScript
- Liderazgo
Postulación rápida
Microsoft Engagement Manager
ScaleWise —Desde casa
- $33,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- PMP
- Inglés
Postulación rápida
13h
Technical Enablement & Documentation Specialist
Workspan —Desde casa
- Home Office (Desde casa)
- Microsoft Powerpoint
- Administración de personal
- Salesforce
Postulación rápida
Calypso BO/Accounting QA
Luxoft —Desde casa
- Home Office (Desde casa)
- Microsoft Excel
- Inglés
- SQL
Manufacturing Engineer – Blown Film Extrusion, Flexographic Printing & Converting Experience Require
Talento Tijuana —Desde casa
- $54,720 a $65,664 por mes
- Incluye fines de semana
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Experiencia en control de inventarios
Postulación rápida
14d
Senior Middleware Consultant
Ankbyte —Desde casa
- Hasta $95,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Salesforce
- Inglés
Postulación rápida
IAM Technical Manager
Hitachi —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Liderazgo
10d
Engagement Manager - Technical
APPLY —Desde casa
- Home Office (Desde casa)
- Administración de personal
- Gestión de venta al por menor
- Seguro dental
Postulación rápida
Senior Technical Recruiter -
Alexander Mann Solutions —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Experiencia en bases de datos
Immigration Analyst II
FieldCore —Desde casa
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Bachillerato
Full-Stack Developer-Mexico
Health Loft —Desde casa
- $69,160 a $86,450 por mes
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Experiencia en bases de datos
- SQL
Postulación rápida
AEM Lead
Arrow Electronics, Inc. —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Azure
- DevOps
- Inglés
- Seguro dental
- Seguro de la vista

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Technical Implementation Lead

CommandLink -
Desde casa

Postulación rápida

Información del empleo

Tiempo completo
Hace 8 días

Cualificaciones

Experiencia en ventas
Gestión de servicios de TI
WAN
Reclutamiento
Seguridad

Descripción completa del empleo

About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

This is a 100% remote position!

About the Role

CommandLink is redefining how enterprise customers onboard, adopt, and get value from our platform, and we're looking for a Technical Implementation Lead to own that process end to end. This is a technical, hands-on role built for someone who has lived inside real infrastructure: someone who has configured monitoring systems, scripted automations, managed servers, and worked directly with firewalls and network environments, not someone who has only advised from the outside.

The ideal candidate comes from an MSP background or a corporate IT administrator seat, where they learned to move fast, solve problems directly, and speak fluently about networks, security, and systems without translation. You will be the primary technical owner for implementing and onboarding CommandLink's enterprise accounts, responsible for turning first contact into full platform adoption, and you will do it by listening closely to what customers actually need, validating those needs technically, and feeding that insight back into our product organization. This role is built with a growth path toward a future team leadership track for the right person.

What You'll Do

Own enterprise customer implementations from kickoff through full platform adoption, with deployment speed and quality as your primary success metric
Configure and deploy monitoring, alerting, and automation policies directly within customer environments
Set up and tune systems across monitoring and RMM tooling, bringing genuine hands-on fluency rather than surface-level familiarity
Troubleshoot network, security, and infrastructure issues alongside customers with speed and precision
Script and automate implementation workflows and integrations to reduce manual lift and speed time to value
Act as the technical translator between customers and CommandLink's product team, listening to requests, validating what's technically feasible, and channeling that feedback into product improvements
Build and continuously refine a repeatable implementation playbook that can scale across the customer base
Provide occasional technical support on sales calls when deep infrastructure expertise is needed to move a deal forward, without owning a sales quota
Partner with solutions engineering and product teams to ensure implementation feedback shapes future platform direction
Take on additional responsibilities and projects as needed to support the success of the team and organization

What You Bring

Required

3 years minimum, 5+ years preferred, in a hands-on technical role at an MSP or as a corporate IT administrator
Direct, practical experience with scripting, server administration, and network deployment, including firewalls
Real hands-on experience with monitoring and RMM platforms
Demonstrated ability to configure, troubleshoot, and resolve technical issues independently rather than escalating them
Strong communication skills with the ability to translate technical detail for both customers and internal product teams
Comfort working across security, network, and alerting concepts fluently enough that customers trust you as a technical authority

Nice to Have

Experience at an MSP or software provider serving the MSP market
Prior exposure to ITSM or ITIL concepts, though this is not the primary hiring background for this role
Experience building implementation playbooks or repeatable technical processes from scratch
Interest in growing into a future team leadership or Director-track role

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

Room to grow at a high-growth company
An environment that celebrates ideas and innovation
Your work will have a tangible impact
Flexible time off
Fun events at cool locations
Employee referral bonuses to encourage the addition of great new people to the team

At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.

AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.

Postulación rápida

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