20 publicaciones de empleo destacadas en customer support representative (¡Están contratando!)

Customer Support Representative
JoVE —Desde casa
- $15,500 por mes
- Tiempo completo
- Home Office (Desde casa)
- Salesforce
- Inglés
- Licenciatura
Postulación rápida
Customer Success Representative
ORBIS Compliance LLC —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postulación rápida
9d
Bilingual Customer Support Representative (Remote – Mexico)
Gulf Coast Nearshore —Desde casa
- $9,770.95 a $21,886.79 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
- Trabajo desde casa
Postulación rápida
Customer Service Representative
ONE CALL MX —Monterrey, N. L.
- $16,000 a $17,500 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
- Programa de referidos
Postulación rápida
Customer Service Representative – Commercial Renewals
Molina Insurance Group —Guadalajara, Jal.
- Desde $20,000 por mes
- Tiempo completo
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
6d
Call Center Representative/Customer Service
Centris —Cooperativa Cuauhtémoc, N. L.
- $15,000 a $18,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Descuento de empleados
- Programa de referidos
Postulación rápida
Client Support Representative (Freight Forwarding)
OEC Group —Guadalajara, Jal.
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Inglés
- Seguro de la vista
Postulación rápida
Remote Sales Representative
Joy Credit Software LLC —Desde casa
- $42,000 a $100,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Negociación
Postulación rápida
Customer Success Rep - Remote Latin America
The Savings Group —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Customer Service & Outreach Representative (Part-Time)
MyVA Support —Desde casa
- Hasta $11,300 por mes
- Medio tiempo
- Home Office (Desde casa)
- Experiencia en ventas
- Servicio al cliente
- Inglés
Postulación rápida
Remote Bilingual Customer Care Respresentative
Resolv.Global —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Bilingual Customer Operations Support Representative
Resolv.Global —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Bilingüe
- Inglés
- Habilidades de comunicación
Postulación rápida
Customer Service Representative - Cancun
Cancun Employees —Cancún, QRoo.
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Customer Service Representative (Import Operations)
Buckland —Puebla, Pue.
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
2d
MEX - EL Customer Service Representative EFF
C.R. England —Querétaro, Qro.
- Bilingüe
- Administración de personal
- Servicio al cliente
Postulación rápida
Customer Service Representative (Import/Export Operations)
Buckland —Veracruz, Ver.
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Remote Customer Support Representative
Resolv.Global —Desde casa
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Sales & Business Development Manager - Beauty industry
Bloom Digitals —Ciudad de México, CDMX
- $35,000 a $45,000 por mes
- Tiempo completo
- Bilingüe
- CRM software
- Administración de personal
Postulación rápida
Claim Call Representative
Platinum Transport Insurance Company —Tijuana, B.C.
- Hasta $20,000 por mes
- Tiempo completo
- Inglés
- Uso de computadora
Postulación rápida
Customer Service Representative
Avery Dennison —Querétaro, Qro.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
- Programa de bienestar
Postulación rápida

Quiero recibir la alerta de empleo más reciente para customer support representative

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Customer Support Representative

JoVE -
Desde casa

Postulación rápida

Información del empleo

Tiempo completo
$15,500 por mes

Cualificaciones

Jira
Salesforce
Inglés
Atención a quejas
Licenciatura
Atención al cliente
Habilidades de comunicación

Descripción completa del empleo

JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

We are seeking an experienced Customer Support Representative to be on the front lines by answering questions and troubleshooting technical problems. You will assist customers with JoVE’s products and also guide clients through any technical issue they might encounter. If you are an energetic self-starter problem solver with a basic technical background and excellent communication skills, we want to talk to you. The Support Team here at JoVE is providing support not only to external customers but also to internal JoVE employees on a 24x7 basis.

Responsibilities:

Manage large amounts of incoming tickets.
Provide support to answer inquiries on products.
Accept and handle technical requests.
Triage tickets to the other teams.
Follow communication procedures, guidelines and policies.
Provide accurate, valid and complete information by using the right methods/tools.
Build sustainable relationships and trust with customers through open communication.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Take the extra mile to engage customers.
Performs other specific duties or assignments as directed by Team Manager.

Skills And Qualifications:

A Bachelor’s degree completed
2+ years of demonstrable experience in customer support roles
Proficient with ticketing tools ( Zendesk, Jira, Salesforce).
Excellent communication and interpersonal skills, verbal and written, are required to effectively and accurately communicate in English.
Ability to communicate with both technical and non-technical personnel in a clear and easy fashion.
Basic understanding of KPIs and Metrics.
Attention to detail is key to this position.
Must be able to accommodate flexible work schedules based on business needs.
Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills.

Why Join JoVE?

A competitive compensation package.
You will make a direct impact in accelerating science research and education.
Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
Our strong promotion from within culture draws a clear path to advance your career with us

Job Types: Full-time, Permanent

Pay: $15,500.00 per month

Work Location: Remote

Postulación rápida

Refina tu búsqueda

customer support representative empleos

Customer Support Representative

Customer Success Representative

Bilingual Customer Support Representative (Remote – Mexico)

Customer Service Representative

Customer Service Representative – Commercial Renewals

Call Center Representative/Customer Service

Client Support Representative (Freight Forwarding)

Remote Sales Representative

Customer Success Rep - Remote Latin America

Customer Service & Outreach Representative (Part-Time)

Remote Bilingual Customer Care Respresentative

Bilingual Customer Operations Support Representative

Customer Service Representative - Cancun

Customer Service Representative (Import Operations)

MEX - EL Customer Service Representative EFF

Customer Service Representative (Import/Export Operations)

Remote Customer Support Representative

Sales & Business Development Manager - Beauty industry

Claim Call Representative

Customer Service Representative

Quiero recibir la alerta de empleo más reciente para customer support representative

Related Searches

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado