20 publicaciones de empleo destacadas de customer experience en guadalajara jal. (¡Están contratando!)

Customer Service Representative – Commercial Renewals
Molina Insurance Group —Guadalajara, Jal.
- Desde $20,000 por mes
- Tiempo completo
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Especialista en Estrategia Comercial: Promociones y Precios /Commercial Strategy & Promotions
The Hershey Company —Guadalajara, Jal.
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Experiencia en ventas
Healthcare Customer Support Representative (on site)
Helpware —Villa la Cima, Jal.
- $18,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Gestión de venta al por menor
- Descuentos y precios preferenciales
- Trabajo desde casa
Postulación rápida
Operations Assistant (Fully Bilingual in English & Spanish)
Jet Rescue Air Ambulance —Guadalajara, Jal.
- Desde $20,000 por mes
- Incluye fines de semana
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
1d
Customer Service Representative
Touch Support —Guadalajara, Jal.
- Desde $660 por semana
- Tiempo completo
- Servicio al cliente
- Sin necesidad de experiencia
- Inglés
Postulación rápida
International Customer Support Specialist
Ingredion Incorporated (Corporate) —Guadalajara, Jal.
- Administración de personal
- Salesforce
- Licenciatura
- Descuento de empleados
Postulación rápida
Account Executive - Full Cycle Outbound (Cold Calling Heavy) - Remote - Feb 2026 Start
Flamingo —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Presencial
Postulación rápida
Loan Servicing Agent Mexico
RESORTCOM INTERNATIONAL MEXICO —Guadalajara, Jal.
- $20,000 a $23,000 por mes
- Turno de 8 horas
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
- Seguro de vida
Postulación rápida
13h
Customer Service Representative at Freightera Logistics (Remote Position - Mexico)
Freightera —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Administrative Operations Assistant
Molina Insurance Group —Guadalajara, Jal.
- Desde $20,000 por mes
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Administración de personal
Postulación rápida
Customer Care Specialist (Retention)
Nextiva —Guadalajara, Jal.
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Excel
- Experiencia en ventas
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
12d
Over The Phone Interpreter
Universe Technical Translation —Circunvalación Américas, Jal.
- Hasta $18,500 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
Postulación rápida
12d
Google Ads Specialist - English Required
Advanced Marketers —Guadalajara, Jal.
- $25,000 a $35,000 por mes
- Tiempo completo
- Inglés
Postulación rápida
Customer Operations Advisor
HP —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Member Services Reservation Agent Mexico
RESORTCOM INTERNATIONAL MEXICO —Guadalajara, Jal.
- Desde $22,000 por mes
- Turno de 8 horas
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
4d
Branch Customer Service Coordinator I
TTI Latin America —Guadalajara, Jal.
- Trabajo híbrido
- Bilingüe
- Microsoft Excel
- Servicio al cliente
- Seguro de vida
Talent Acquisition Specialist -Temp (Remote, Located in Mexico)
Visit.org —Guadalajara, Jal.
- Home Office (Desde casa)
- Administración de personal
- Reclutamiento
Postulación rápida
Sales & Customer Service
Glassford Moncada —Guadalajara, Jal.
- $15,000 por mes
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Client Support Representative (Freight Forwarding)
OEC Group —Guadalajara, Jal.
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Inglés
- Seguro de la vista
Postulación rápida
Customer Account Coord. (On site - Midtown Jalisco, GDL)
INNTECI - QUID - BGWI —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
- Estacionamiento gratuito
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida

Quiero recibir la alerta de empleo más reciente para customer experience en guadalajara jal.

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Customer Service Representative – Commercial Renewals

Molina Insurance Group -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Tiempo completo
Desde $20,000 por mes

Cualificaciones

Bilingüe
Microsoft Word
Microsoft Excel
Microsoft Outlook
Plurilingüe
Servicio al cliente
Inglés
Microsoft Office
Licenciatura
Servicios financieros
Negocios

Descripción completa del empleo

This position is currently remote. However, due to business and operational needs, the role may transition to an in-office position in the future. By applying, candidates acknowledge and agree that they may be required to work on-site or in a hybrid role if the company determines it is necessary.

Position Overview

Molina Insurance Group is seeking a detail-oriented, proactive, and customer-focused Commercial Customer Service Representative (Renewals) to support the commercial insurance team throughout the policy renewal process. This role is primarily focused on outbound communication with clients to review policy information, verify account details, and assist in ensuring a smooth and timely renewal experience.

The ideal candidate has previous customer service experience, excellent communication and writing skills, strong attention to detail, and a genuine interest in learning about the commercial insurance industry.

Key Responsibilities

Contact commercial clients primarily through outbound calls to review upcoming policy renewals.
Verify and update client and policy information to ensure records remain accurate and complete.
Review client policies for accuracy prior to the renewal process.
Communicate with clients to gather any missing or updated information required for renewals.
Review carrier portals to obtain policy information, renewal documents, and updates.
Maintain clear, accurate, and detailed documentation of all client interactions within the CRM system.
Process policy change requests (endorsements) when applicable.
Assist with policy review and distribution to clients.
Support the Account Manager with renewal-related administrative tasks.
Respond to client questions regarding policy coverage, renewal timelines, and required documentation.
Provide professional customer service while maintaining positive relationships with prospective, current, and former clients.
Assist with inbound calls when business needs require additional support.
Coordinate inspections or additional documentation requests when needed.
Manage appointment scheduling and follow-up communications using Google Calendar.
Participate in recurring team meetings and complete assigned follow-up tasks.
Maintain confidentiality and uphold the highest ethical standards in handling client information.
Perform accurate data entry and maintain organized electronic records.

Qualifications

Bachelor's degree in Business Administration, Finance, or a related field is preferred but not required.
Previous experience in Customer Service is required; experience within the insurance industry is a plus.
Strong interest and willingness to learn about commercial insurance products and processes.
Excellent verbal and written communication skills.
Strong writing and note-taking abilities with attention to detail.
Ability to organize, prioritize, and manage multiple tasks effectively.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Experience using CRM systems is preferred.
Familiarity with Google Calendar is a plus.

Job Skills & Abilities

Bilingual proficiency in English and Spanish is required.
Excellent interpersonal and communication skills.
Strong attention to detail and organizational abilities.
Ability to work in a fast-paced, changing environment while managing competing priorities.
Professional demeanor and customer-focused mindset.
Comfortable making outbound calls and building rapport with clients.
Ability to review and navigate insurance carrier portals efficiently.
Strong documentation skills with accurate and professional written communication.
Positive attitude, initiative, and eagerness to continuously learn and develop within the insurance industry.

Job Type: Full-time

Pay: From $20,000.00 per month

Application Question(s):

Please describe your customer service experience. Include the industries you have worked in, your main responsibilities, and how many years of experience you have.
Do you have experience making outbound calls to customers or clients? If yes, please describe your experience, including the purpose of the calls and your main responsibilities.
Please describe any experience you have working with insurance, financial services, or other industries that required reviewing customer information or documentation.

Work Location: Remote

Postulación rápida

Refina tu búsqueda

customer experience empleos en guadalajara jal.

Customer Service Representative – Commercial Renewals

Especialista en Estrategia Comercial: Promociones y Precios /Commercial Strategy & Promotions

Healthcare Customer Support Representative (on site)

Operations Assistant (Fully Bilingual in English & Spanish)

Customer Service Representative

International Customer Support Specialist

Account Executive - Full Cycle Outbound (Cold Calling Heavy) - Remote - Feb 2026 Start

Loan Servicing Agent Mexico

Customer Service Representative at Freightera Logistics (Remote Position - Mexico)

Administrative Operations Assistant

Customer Care Specialist (Retention)

Over The Phone Interpreter

Google Ads Specialist - English Required

Customer Operations Advisor

Member Services Reservation Agent Mexico

Branch Customer Service Coordinator I

Talent Acquisition Specialist -Temp (Remote, Located in Mexico)

Sales & Customer Service

Client Support Representative (Freight Forwarding)

Customer Account Coord. (On site - Midtown Jalisco, GDL)

Quiero recibir la alerta de empleo más reciente para customer experience en guadalajara jal.

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