20 publicaciones de empleo destacadas de technology de en ciudad de méxico, dif (¡Están contratando!)

Entry Level Technical Support Engineer
Microsoft —Ciudad de México
- Tiempo completo
- Informática
- Experiencia en ventas
- Servicio al cliente
Software Engineer
Quad Graphics —Xochimilco, CDMX
- Tiempo completo
- DevOps
- Sin necesidad de experiencia
- Experiencia en bases de datos
Postulación rápida
Tech Lead - Java OR Python OR TypeScript/JavaScript (CDMX)
Akkodis —Juárez, CDMX
- $140,000 a $162,000 por mes
- Tiempo completo
- Trabajo híbrido
- Java
- Licenciatura
- JavaScript
- Seguro de gastos médicos
- Seguro dental
Postulación rápida
Control de documentos
AECOM —Ciudad de México, CDMX
- Tiempo completo
- Español
- Ingeniería
- Inglés
- Plan de adquisición de acciones empresariales
- Seguro dental
VIP users support
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Technology Operations Analyst
ByKon Consulting —Benito Juárez, CDMX
- $30,000 a $35,000 por mes
- Tiempo completo
- Trabajo híbrido
- Ingeniería
- Inglés
- Java
Postulación rápida
IT Desk-Side Support
Integreon Intermediate LLC —Juárez, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Informática
- Servicio al cliente
- Microsoft Office
- Seguro dental
- Seguro de la vista
Software Engineer (DevOps)
Revolut —Ciudad de México, CDMX
- Administración de personal
- DevOps
- Experiencia en bases de datos
10d
PHP/MySQL Full Stack Software Developer
Cloud Computing America —Ciudad de México, CDMX
- Administración de personal
- Informática
- PMP
IT Technical Support Representative (Mexico)
Compass Experience Labs —Álvaro Obregón, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- C++
Postulación rápida
Game QA Tester
TransPerfect —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Microsoft Office
- Habilidades de comunicación
Web Development Quality Assurance (QA) Specialist
Growmodo GmbH —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- JavaScript
Postulación rápida
IT Help Desk Analyst
Concord Servicing —Ciudad de México, CDMX
- $239,000 a $276,000 por año
- Tiempo completo
- Bilingüe
- Administración de personal
- Inglés
- Seguro dental
- Seguro de vida
Postulación rápida
1d
Onprem Infrastructure Engineer
Fixity Technologies LLC —Ciudad de México, CDMX
- $50,000 a $90,000 por hora
- Inglés
- Experiencia en bases de datos
- SQL
Postulación rápida
Educator | Calle 10 Pop Up
Lululemon —Álvaro Obregón, CDMX
- Incluye fines de semana
- Servicio al cliente
- Bachillerato
- Disponible para viajar
Software Engineer (Backend, Python) - Content Understanding
Scribd, Inc. —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Informática
- CAD
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Customer Support Specialist junior
UPSELLER TECHNOLOGY MEXICO —Ciudad de México, CDMX
- $13,000.00 a $21,906.15 por mes
- Tiempo completo
- Salesforce
- ERP systems
- Inglés
Postulación rápida
Gestor de ingeniería en campo T.I
ST Technology —Benito Juárez, CDMX
- $13,000 a $13,900 por mes
- Tiempo completo
- Ingeniería
- Capacidad analítica
- Licenciatura
- Descuento de empleados
Postulación rápida
8d
Front Developer (JavaScript)
Accenture —Ciudad de México, CDMX
- Tiempo completo
- JavaScript
- Experiencia en operaciones bancarias
- HTML
DATA SCIENCE CONSULTANT CIUDAD DE MÉXICO
managementsolutions —Ciudad de México, CDMX
- Python

Quiero recibir la alerta de empleo más reciente para technology de en ciudad de méxico, dif

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Entry Level Technical Support Engineer

Microsoft -
Ciudad de México

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Información del empleo

Tiempo completo

Cualificaciones

Informática
CSS
Experiencia en ventas
Servicio al cliente
Inglés
SQL
Licenciatura
Gestión de venta al por menor
Tecnologías de la información

Descripción completa del empleo

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.

In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot, and solve customers’ technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.

This role is Microsoft onsite only.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Product/Process Improvement:

Uses available tools to deliver solutions for customer issues of limited scope.
Identifies potential defects and escalates to more senior engineers to resolve.
Follows processes provided by the business.
Provides feedback to improve products to more senior engineers or technical advisors.
Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems.

Readiness:

Attends readiness trainings and non-technical trainings to ensure that they become proficient in support topics.

Response and Resolution:

Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
Handles customer issues through collaboration, resolution, or escalation. Documents technical work and research.
Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools.

Qualifications

Required Qualifications:

- Bachelor's degree in Computer Science, Information Technology (IT), or related field
o OR 1+ years of technical support, technical consulting experience, or information technology experience
o OR Certifications in SQL, coding, development, or other related certifications
o OR equivalent experience
- Experience working in a multicultural or global team environment
- Ability to read, write and speak fluent English

Preferred Qualifications:

Experience working in a customer service environment, retail, sales, etc
Experience in using innovative technologies such as AI in every day life.
Experience working in a dynamic team environment.
Experience with problem solving and providing solutions to customers

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

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technology de empleos en ciudad de méxico, dif

Entry Level Technical Support Engineer

Software Engineer

Tech Lead - Java OR Python OR TypeScript/JavaScript (CDMX)

Control de documentos

VIP users support

Technology Operations Analyst

IT Desk-Side Support

Software Engineer (DevOps)

PHP/MySQL Full Stack Software Developer

IT Technical Support Representative (Mexico)

Game QA Tester

Web Development Quality Assurance (QA) Specialist

IT Help Desk Analyst

Onprem Infrastructure Engineer

Educator | Calle 10 Pop Up

Software Engineer (Backend, Python) - Content Understanding

Customer Support Specialist junior

Gestor de ingeniería en campo T.I

Front Developer (JavaScript)

DATA SCIENCE CONSULTANT CIUDAD DE MÉXICO

Quiero recibir la alerta de empleo más reciente para technology de en ciudad de méxico, dif

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