Location: Mexico City, Mexico
Schedule: Monday to Friday, 10:00 AM – 7:00 PM
Employment Type: Full-time
More Than an Office Administration Role
Are you an organized, proactive professional who enjoys making things happen, solving problems, coordinating people and suppliers, and creating a great workplace experience?
If you have experience as an Office Administrator, Administrative Assistant, Office Assistant, Workplace Coordinator, Facilities Coordinator, Executive Assistant, or similar role, this could be your next career step.
At BIGO, this position goes beyond traditional office administration.
You will have the opportunity to take ownership of office operations, employee apartments, suppliers, facilities, administrative expenses, employee experience, and day-to-day workplace needs, while working with teams across different countries.
This is a role for someone who doesn't simply wait for instructions — you see what needs to be done, coordinate the right people, follow up, solve problems, and make sure things get done.
About BIGO
BIGO is a global technology company operating innovative social and digital platforms that connect people around the world.
We are an international and multicultural organization where professionals from different countries work together in a fast-paced technology environment.
Joining BIGO means gaining international exposure, working with multicultural teams, and developing your career in a global technology company.
What Makes This Role Different?
In a traditional office administration role, you may focus mainly on supplies, paperwork, scheduling, and general office support.
At BIGO, you will have a much broader scope.
You will be involved in:
Office Operations
Making sure the Mexico office runs smoothly every day.
Employee Apartments
Managing the operational side of employee housing, including move-ins, move-outs, maintenance, cleaning, keys, access cards, and property communication.
Vendor Management
Working directly with local suppliers, sourcing new vendors, comparing quotations, coordinating services, and following up on execution.
Administrative Expenses
Supporting payment processes, collecting invoices and receipts, maintaining expense records, and keeping documentation organized.
International Collaboration
Working with HQ Administration, Procurement, Finance, Legal, IT, and local business teams.
Employee Experience
Supporting employee welfare initiatives, celebrations, team activities, afternoon tea, and other workplace experiences.
In short, you will become one of the key people helping keep the workplace running efficiently and creating a positive experience for employees.
Your Responsibilities
- Manage the day-to-day administrative operations of the Mexico office and employee apartments.
- Coordinate office facilities, seating arrangements, supplies, equipment, maintenance, cleaning, and general workplace needs.
- Support new employee onboarding from an administrative perspective.
- Manage employee apartment move-in and move-out processes.
- Coordinate keys, access cards, cleaning services, maintenance requests, repairs, and resident feedback.
- Communicate with landlords, property managers, maintenance teams, cleaning companies, and other local suppliers.
- Manage relationships with existing administrative suppliers and support the sourcing of new vendors.
- Request and compare quotations, coordinate services, monitor execution, and follow up to ensure quality and timely delivery.
- Support administrative payment requests and expense processes.
- Collect invoices, receipts, and supporting documents and maintain accurate expense records.
- Maintain administrative files, supplier information, inventories, and related documentation.
- Support employee engagement and welfare activities, including afternoon tea, holiday celebrations, team events, and other initiatives.
- Provide administrative support to local business teams when needed.
- Work closely with HQ Administration, Procurement, Finance, Legal, IT, and local teams.
- Identify operational issues proactively and coordinate effective solutions.
- Help improve and standardize administrative processes in Mexico.
- Take on additional projects and responsibilities as the business grows.
Who Would Be a Great Fit?
You may currently be working as a:
- Office Administrator
- Administrative Assistant
- Office Assistant
- Office Coordinator
- Workplace Coordinator
- Facilities Coordinator
- Administrative Coordinator
- Executive Assistant with office operations responsibilities
- General Office / Administration Specialist
- Operations Assistant
If you are already doing many of these things but are looking for a role with more responsibility, international exposure, and ownership, we encourage you to apply.
What We're Looking For
- Bachelor's degree or above. Administration, Business Administration, or related fields are preferred.
- 2+ years of experience in office administration, office operations, facilities, property management, logistics, or a related area.
- Strong organizational and coordination skills.
- Experience working with suppliers, service providers, landlords, property managers, or other external partners is highly valued.
- Experience managing office facilities, employee housing, maintenance, cleaning services, or similar operations is a plus.
- Strong follow-up and execution skills.
- Ability to manage multiple priorities while maintaining attention to detail.
- A proactive, hands-on approach to solving problems.
- Strong service mindset and excellent communication skills.
- Proficiency in Microsoft Office, especially Excel.
- Ability to maintain expense records, supplier information, inventories, and administrative documentation.
- Fluent Spanish and good English communication skills are required (min. 80%).
- Chinese language skills are a plus.
- Previous experience in a multinational, technology, internet, or Chinese company is a plus.
Why Join BIGO?
This is more than a traditional administrative position.
You will join a global technology company, work with multicultural teams, gain international exposure, and have the opportunity to build experience across multiple areas of office and business operations.
What We Offer
- International & multicultural exposure
- Professional growth in a global technology company
- Performance bonuses, including mid-year, annual, and Christmas bonuses
- Sunday premium above the statutory 25%
- Medical discount card
- Employee discount card at participating establishments
- Payroll-deducted loan program
- Company-provided mobile phone
- Statutory benefits according to Mexican law
Work Schedule
Monday to Friday | 10:00 AM – 7:00 PM
Ready for Your Next Challenge?
If you are looking for more than a traditional office assistant or administrative role, and you want to take on greater responsibility, work in an international environment, and become a key part of the employee and workplace experience, this could be the opportunity for you.
Join BIGO and bring your organizational skills, proactive mindset, and problem-solving abilities to a global, fast-growing technology company.
Apply now and become part of BIGO's international team!
Job Type: Full-time
Pay: $22,000.00 - $27,000.00 per month
Experience:
- solving complex situations: 6 years (Required)
- operations and administrative office: 6 years (Required)
- vendor management: 6 years (Required)
Language:
- English (minimun 80% spoken + writting) (Required)
Work Location: In person
