9 publicaciones de empleo destacadas de field technical en querétaro qro. (¡Están contratando!)

Customer Service Representative
Phillips Medisize —Querétaro, Qro.
- Administración de personal
- Servicio al cliente
- ERP systems
Accounting Analyst (US)
Eaton —Querétaro, Qro.
- Microsoft Excel
- Oracle
- ERP systems
Payroll Specialist
Freudenberg-NOK Sealing Technologies de Mexico S.A. de C.V. —Querétaro, Qro.
- Microsoft Excel
- Administración de personal
- Análisis de datos
Practicante de Customer Service
MSA Safety —Querétaro, Qro.
- Medio tiempo
- Servicio al cliente
- Licenciatura
- Negocios
Regional Sales Manager
Pulso —Querétaro, Qro.
- Tiempo completo
- Experiencia en ventas
- Inglés
- Apertura de nuevos negocios
Postulación rápida
10d
Transmission Engineer
Kiewit Mexico —Querétaro, Qro.
- Tiempo completo
- Inglés
- Microsoft Office
- Licenciatura
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
5d
Applications Engineer
Flowserve US Inc —Parque Tecnológico Innovación Querétaro, Qro.
- Microsoft Office
- Licenciatura
Postulación rápida
9d
Supply Chain Policy & Procedure Specialist
MKS Inc. —Benito Juárez, Qro.
- Oracle
- Administración de personal
- ERP systems
Postulación rápida
Site Procurement Manager - Querétaro, MX
Microsoft —Querétaro, Qro.
- Tiempo completo
- Inglés
- Maestría
- Licenciatura
1d

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Financial Data Analyst
Roquette —Querétaro, Qro.
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$600,000 a $800,000 por año
Accounting Analyst (US GAAP)
Eaton —Querétaro, Qro.
2 - 3 years of experience in general accounting. General accounting procedures and perform the monthly closing process for Sites.
5d

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Customer Service Representative

Phillips Medisize -
Querétaro, Qro.

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Información del empleo

Cualificaciones

Administración de personal
Servicio al cliente
SAP
ERP systems
Licenciatura
Estimación y pronóstico
Habilidades de organización
Atención al cliente
Experiencia en manufactura
OEM
Negocios
Gestión de cuentas
Cadena de suministro
Administración de pedidos

Descripción completa del empleo

Your Job

As a Customer Service Representative (CSR) at Phillips-Medisize, you will serve as the primary liaison between customers and internal teams within a contract manufacturing environment. You will play a direct role in account management, order fulfillment, and operational coordination to ensure exceptional customer service and consistent delivery on customer commitments.

Your role will be critical in aligning customer requirements with operational capabilities, driving continuous improvement, and creating value within an environment governed by FDA and ISO standards.

Our Team

You will be part of the Customer Service Team, working closely with Planning, Manufacturing, Quality, Engineering, Supply Chain, Sales, and S&OP teams.

This team is responsible for ensuring effective account management and order execution while maintaining clear customer communication and cross-functional collaboration. You will also partner with stakeholders across multiple locations to ensure operational continuity and global alignment.

What You Will Do

Serve as the primary point of contact for customers, ensuring timely and transparent communication regarding purchase orders, forecasts, and shipments.
Manage the full order lifecycle, from order receipt through delivery, including order changes, cancellations, RFQs, and pricing updates.
Collaborate with cross-functional teams to support on-time delivery (OTD) performance and forecast alignment.
Monitor order status, backlog, material availability, and capacity constraints, proactively communicating risks and mitigation plans.
Negotiate and resolve issues related to quantities, pricing, and delivery schedules while balancing customer expectations and business objectives.
Manage customer complaints by coordinating investigations, leading root cause analysis efforts, and ensuring timely resolution.
Maintain accurate documentation in compliance with FDA regulations, ISO 13485 requirements, and customer specifications.
Identify opportunities to improve service levels, reduce costs, enhance reliability, and increase customer satisfaction.
Track and report key performance indicators (KPIs), including on-time delivery, order accuracy, and response times.
Participate in customer business reviews and site visits, providing performance metrics and operational insights.
Safeguard confidential customer information while adhering to regulatory requirements and ethical business standards.

Who You Are (Basic Qualifications)

Minimum of 2 years of experience in customer service, preferably within a manufacturing or regulated industry environment.
Experience in account management and customer support within production-driven operations.
Experience using ERP systems for order management, forecasting, and documentation control.
Strong communication, relationship-building, and cross-functional coordination skills.

What Will Put You Ahead

Experience within an OEM manufacturing environment or the medical device industry.
Proficiency with SAP.
Technical degree or Bachelor's degree in Business Administration, Supply Chain, or a related field.
Knowledge of regulated environments, including FDA and ISO 13485 standards.
Strong analytical capabilities with a continuous improvement mindset.
Proven ability to perform effectively under pressure while managing multiple priorities.
Strong negotiation, problem-solving, and conflict-resolution skills.
Exceptional organizational skills, attention to detail, and a customer-focused approach.

Who We Are

Phillips Medisize, a Molex company, collaborates with industry leaders to design and manufacture drug delivery systems, medical devices and diagnostic tools that save and improve the quality of life for millions of patients annually. With our dedicated team of 6,000+ employees in 29 locations around the world, we share our customers' mindset that every product is critical to a healthcare provider and their patients somewhere in the world. Molex is a multi-sector global electronics brand owned by Koch, Inc., one of the world's largest privately held companies. Discover your potential to make a difference.

#LI-AB4

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field technical empleos en querétaro qro.

Customer Service Representative

Accounting Analyst (US)

Payroll Specialist

Practicante de Customer Service

Regional Sales Manager

Transmission Engineer

Applications Engineer

Supply Chain Policy & Procedure Specialist

Site Procurement Manager - Querétaro, MX

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