20 publicaciones de empleo destacadas en production quality (¡Están contratando!)

Cards Services Team Leader
HSBC Global Services Limited —Azcapotzalco, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
11d
PROCESS QUALITY ENGINEER
Tuopu Group Mexico —Apodaca, N. L.
- $30,000 a $45,000 por mes
- Inglés
- Capacidad analítica
- Licenciatura
- Estacionamiento gratuito
- Ayuda o servicio de transporte
Postulación rápida
Web Development Quality Assurance (QA) Specialist
Growmodo GmbH —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- JavaScript
Postulación rápida
Quality Assurance Engineer
Siemens —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Production Process Engineer
Nidec AMEC —Ciudad Juárez, Chih.
- Desde $48,000 por mes
- Tiempo completo
- Administración de personal
- CAD
- Inglés
- Seguro de gastos médicos
- Seguro de vida
Postulación rápida
Production Technician I
Timpl —Desde casa
- $45,000 a $50,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Experiencia en manufactura
- Seguro de vida
Postulación rápida
SUPPLIER AND CUSTOMER QUALITY ENGINEER
Tuopu Group Mexico —Apodaca, N. L.
- $35,000 a $52,000 por mes
- Inglés
- Capacidad analítica
- Licenciatura
- Estacionamiento gratuito
- Ayuda o servicio de transporte
Postulación rápida
Quality Release Technician
Abbott Laboratories —Querétaro, Qro.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Quality Production Supervisor – Field Testing (QC Testing / FAT)
Siemens —Querétaro, Qro.
- Tiempo completo
- Ingeniería
- Licenciatura
- Mejora continua
E/E Quality Engineer
EDAG Mexico —San Luis Potosí, S. L. P.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Postulación rápida
Entry Level Engineer
TN Visa Expert Jobs —Villafontana, B.C.
- $300 a $380 por hora
- Tiempo completo
- Bilingüe
- Inglés
- Licenciatura
Postulación rápida
Quality Inspector
Vestas —Matamoros, Tamps.
- Tiempo completo
- Microsoft Office
- Bachillerato
8d
Engineering Technician
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Bachillerato
- Sin título de educación superior
PRODUCTION SUPERVISOR
Tuopu Group Mexico —Apodaca, N. L.
- $25,000 a $35,000 por mes
- Mantenimiento
- Inglés
- Licenciatura
- Estacionamiento gratuito
- Ayuda o servicio de transporte
Postulación rápida
11d
PROCESS AND LAB ENGINEER
Tuopu Group Mexico —Apodaca, N. L.
- $30,000 a $45,000 por mes
- Inglés
- Licenciatura
- Estacionamiento gratuito
- Ayuda o servicio de transporte
Postulación rápida
Quality Engineer
CaliBaja Manufacturing —Mexicali, B.C.
- $24,320 a $30,000 por mes
- Tiempo completo
- AutoCAD
- Administración de personal
- CAD
- Días por enfermedad
Postulación rápida
Ingeniero De Ensamble
Magna International —Aguascalientes, Ags.
- Desde $38,758.39 por mes
- Tiempo completo
- Diagramas
- Inglés
- Controlador Lógico Programable
- Seguro de vida
Postulación rápida
Production Designer
Julius 2 Grow —Desde casa
- $25,000 a $30,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Inglés
Postulación rápida
Quality Technician 3rd shift Temporary
Nidec AMEC —Desarrollo Salvacar, Chih.
- $1 por día
- Tiempo completo
- Administración de personal
- Microsoft Office
- Bachillerato
- Estacionamiento gratuito
- Seguro de vida
Postulación rápida
Supplier Quality Engineer
Centerpiece S. de R.L de C. V. —Rosarito, B.C.
- $1,000 a $1,600 por día
- Tiempo completo
- Inglés
- Capacidad analítica
- Licenciatura
- Seguro de gastos médicos
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida

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Cards Services Team Leader

HSBC Global Services Limited -
Azcapotzalco, CDMX

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Información del empleo

Tiempo completo
Hace 11 días

Cualificaciones

Administración de personal
Servicio al cliente
Inglés
Manejo de grupos
Capacitación

Descripción completa del empleo

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

Cards Services Team Leader

Global Service Delivery

Global Service Delivery is a business-aligned, customer-servicing organization with the primary objective of driving operational excellence across our businesses worldwide. Achieving this through the consolidation, simplification and continuous improvement of processes across the full range of HSBC operations, the division simultaneously takes responsibility for managing operational, location and processing risk and ensuring that services provided are at a best-in-class price point for the required quality level.

Role Responsibilities:

Lead and manage the Commercial Card Service team for the ream
Support the Global Card Service Transformation strategy by working closely with Regional Card Service Lead and the Global Card Service Transformation manager
Lead the operational rollout of technology solutions for the respective teams where applicable
Build professional relationships with colleagues/ stakeholders in other areas and sites to assist in key deliverables.
Maintain effective communication with each member of the team and ensure that all relevant information is shared, as appropriate; Work across regional and local teams to ensure commonality of understanding of actions and objectives
Mentor card service teams in a program/project environment guiding them to deliver project objectives; Ensure project artefacts are produced and stored correctly
Run governance for the teams and projects, and use escalation channels to resolve any roadblocks; Oversee production of reports and MIs for the regional and global card service team
Be aware of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology.
Ensure awareness of contingency requirements and action needed to be taken in conjunction with the central BCP team.
Works collaboratively and communicates persuasively, emphasizing teamwork, diversity, and knowledge-sharing both within HSBC and with external business partners
Drives result and holds accountability via performance management policies
Act as a role model for our Group values and behaviours, authentically engaging with your team, colleagues and customers to deliver Superior Customer Service through them
Knowledge of Group compliance, Operational Risk and SOX (Sarbanes- Oxley Requirements) for GLCM; Coordinates awareness programs and completion of all elements of Operational Risk associated with the role in compliance to SOX for Client Servicing; Coordinates findings and resolutions of HSBC internal control audits
Demonstrate ROI on all initiatives; maintain cost centre accountability by monitoring expenditure against department budgets and ensure additional expenditure approval is sought with a full supporting documentation as required

Skills

Strong service background which can include Contact Center team management, Operational Management, Change Management experience and demonstrated analytical abilities.
Understanding of cards in general and commercial cards specifically is an advantage
Working knowledge of service management, client experience and the ability to apply such knowledge while dealing with stakeholders and colleagues
Experience of coaching, mentoring, developing others and motivation skills with the ability to build an empowering, people focused culture that encourages the use of one’s own initiative to own and resolve customer issues
Proficient in English; excellent interpersonal, oral and written communication skills is highly required. Ability to think broadly and strategically rather than focus on short term, local challenges
Aptitude for authentically engaging a diverse group of stakeholders to deliver at pace
Ability to handle escalations – client and internal stakeholder escalation; should be able to demonstrate these skills
Comfortable in initiating and willing to challenge the status quo
Ability to maintain control, direction and motivation in an ever-changing environment and ability to cope under pressure.
Ability to work and influence decision making in matrix-based environment
Ability to create a solid governance structure.
Strong knowledge in capacity and headcount management.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

At HSBC we offer our colleagues a greater number of days, so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Process Mexico Private LTD***

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production quality empleos

Cards Services Team Leader

PROCESS QUALITY ENGINEER

Web Development Quality Assurance (QA) Specialist

Quality Assurance Engineer

Production Process Engineer

Production Technician I

SUPPLIER AND CUSTOMER QUALITY ENGINEER

Quality Release Technician

Quality Production Supervisor – Field Testing (QC Testing / FAT)

E/E Quality Engineer

Entry Level Engineer

Quality Inspector

Engineering Technician

PRODUCTION SUPERVISOR

PROCESS AND LAB ENGINEER

Quality Engineer

Ingeniero De Ensamble

Production Designer

Quality Technician 3rd shift Temporary

Supplier Quality Engineer

Quiero recibir la alerta de empleo más reciente para production quality

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