20 publicaciones de empleo destacadas en customer support (¡Están contratando!)

Customer Support Representative
JoVE —Desde casa
- $15,500 por mes
- Tiempo completo
- Home Office (Desde casa)
- Salesforce
- Inglés
- Licenciatura
Postulación rápida
Customer Support Specialist junior
UPSELLER TECHNOLOGY MEXICO —Ciudad de México, CDMX
- $13,000.00 a $21,906.15 por mes
- Tiempo completo
- Salesforce
- ERP systems
- Inglés
Postulación rápida
Customer Service
Marble Systems —Nuevo León, N. L.
- $13,000 a $16,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
Postulación rápida
Customer Service Representative (Remote) - T236M
Hyre —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Habilidades de organización
- Habilidades de comunicación
Agente de Call Center
Coforge —Juárez, CDMX
- $15,000 a $15,500 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Customer Service Representative
Prosper Capital —Desde casa
- $105 a $175 por hora
- Tiempo completo
- Home Office (Desde casa)
- CRM software
- Administración de personal
- Experiencia en ventas
- Vacaciones adicionales o permisos con goce de sueldo
- Programa de referidos
Postulación rápida
3d
Customer Support Specialist
aronnax —Zapopan, Jal.
- $17,000 a $25,000 por mes
- Tiempo completo
- Inglés
- Bachillerato
- SQL
- Descuento de gimnasio
Postulación rápida
Customer Service Associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Customer Success Representative
ORBIS Compliance LLC —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postulación rápida
Inside Sales & Customer Support Specialist (Remote, please apply in English only)
Tameson —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Maestría
Ejecutivo de Atención a Clientes
aronnax —Zapopan, Jal.
- $17,000 a $25,000 por mes
- Tiempo completo
- Inglés
- Bachillerato
- SQL
- Descuento de gimnasio
Postulación rápida
Customer Solutions
McMaster-Carr —Los Ángeles, CDMX
- Licenciatura
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Community & Content Manager
Detail Cleaning Services —Desde casa
- $21,000 a $24,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Inglés
- Días por enfermedad
Postulación rápida
12d
Customer Support Specialist
Voices —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Mercadotecnia
- Salesforce
Call Center Representative/Customer Service
Centris —Cooperativa Cuauhtémoc, N. L.
- $15,000 a $18,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Descuento de empleados
- Programa de referidos
Postulación rápida
Customer Service Agent
BIGO TECHNOLOGY PTE. LTD. —Ciudad de México, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Customer Service Representative
Talent Sam —Edo. de México
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Microsoft Office
Postulación rápida
Customer Support Representative
Helpware —Villa la Cima, Jal.
- $16,500 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
- Descuentos y precios preferenciales
- Trabajo desde casa
Postulación rápida
Junior Email & SMS Marketing Specialist
Community Sports Partners —Ciudad de México, CDMX
- Home Office (Desde casa)
- Mercadotecnia
- Inglés
- Negocios
Postulación rápida
Customer Service Specialist (US Market)
Pergolux —Guadalajara, Jal.
- Correo electrónico
- Servicio al cliente
- Inglés
- Descuento de empleados
Postulación rápida

Quiero recibir la alerta de empleo más reciente para customer support

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Customer Support Representative

JoVE -
Desde casa

Postulación rápida

Información del empleo

Tiempo completo
$15,500 por mes

Cualificaciones

Jira
Salesforce
Inglés
Atención a quejas
Licenciatura
Atención al cliente
Habilidades de comunicación

Descripción completa del empleo

JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

We are seeking an experienced Customer Support Representative to be on the front lines by answering questions and troubleshooting technical problems. You will assist customers with JoVE’s products and also guide clients through any technical issue they might encounter. If you are an energetic self-starter problem solver with a basic technical background and excellent communication skills, we want to talk to you. The Support Team here at JoVE is providing support not only to external customers but also to internal JoVE employees on a 24x7 basis.

Responsibilities:

Manage large amounts of incoming tickets.
Provide support to answer inquiries on products.
Accept and handle technical requests.
Triage tickets to the other teams.
Follow communication procedures, guidelines and policies.
Provide accurate, valid and complete information by using the right methods/tools.
Build sustainable relationships and trust with customers through open communication.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Take the extra mile to engage customers.
Performs other specific duties or assignments as directed by Team Manager.

Skills And Qualifications:

A Bachelor’s degree completed
2+ years of demonstrable experience in customer support roles
Proficient with ticketing tools ( Zendesk, Jira, Salesforce).
Excellent communication and interpersonal skills, verbal and written, are required to effectively and accurately communicate in English.
Ability to communicate with both technical and non-technical personnel in a clear and easy fashion.
Basic understanding of KPIs and Metrics.
Attention to detail is key to this position.
Must be able to accommodate flexible work schedules based on business needs.
Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills.

Why Join JoVE?

A competitive compensation package.
You will make a direct impact in accelerating science research and education.
Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
Our strong promotion from within culture draws a clear path to advance your career with us

Job Types: Full-time, Permanent

Pay: $15,500.00 per month

Work Location: Remote

Postulación rápida

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Quiero recibir la alerta de empleo más reciente para customer support

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