20 publicaciones de empleo destacadas de training and certification en ciudad de méxico, dif (¡Están contratando!)

Entry Level Technical Support Engineer
Microsoft —Ciudad de México
- Tiempo completo
- Informática
- Experiencia en ventas
- Servicio al cliente
National Consultant for Emission Prevention and Energy Efficiency Project
The United Nations Industrial Development Organization (UNIDO) —Ciudad de México, CDMX
- Microsoft Excel
- Mantenimiento
- Inglés
Project and Programme Management
HSBC Global Services Limited —Azcapotzalco, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
6d
Tenders, Sales Support, Regulatory Affairs and Compliance Coordinator
Radiometer —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Director, Organizational Development
Levi Strauss & Co. —Centro (Área 1), CDMX
- Tiempo completo
- Administración de personal
- Maestría
- Licenciatura
Postulación rápida
English Teacher (Elementary Level)
Colegio Hebreo Tarbut —Lomas de Vista Hermosa, CDMX
- $26,000 a $28,000 por mes
- Tiempo completo
- Bilingüe
- Inglés
- Maestría
- Seguro de vida
Postulación rápida
Supply Chain Planner and Inventory
PPG —Gustavo A. Madero, CDMX
- Tiempo completo
- Inglés
- Licenciatura
- Mejora continua
- Seguro de vida
Postulación rápida
Track Coach and General Manager / Entrenador de Atletismo
ASF —Ciudad de México, CDMX
- Inglés
- Licenciatura
- Primeros auxilios
Product Engineer
Siemens —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Licenciatura
Senior Implementation Consultant
BlackLine —Ciudad de México, CDMX
- Oracle
- PMP
- ERP systems
PEOPLE AND CULTURE MANAGER AMEDIRH evaluatest - Publicación vencida
Amedirh Talento —Ciudad de México, CDMX
- Inglés
- Licenciatura
- Capacitación
Environmental Health & Safety Specialist, Experienced
PPG —Gustavo A. Madero, CDMX
- Tiempo completo
- Inglés
- Mejora continua
Postulación rápida
2d
Epic Clinical Configuration Analyst (Mexico & Costa Rica)
OneSeven Tech —Portales Sur, CDMX
- Tiempo completo
- Enfermería
- Hospital
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Programa de referidos
Postulación rápida
SUPERVISOR, OPERATIONS, BILINGUAL
Qualfon —Juárez, CDMX
- Tiempo completo
- Bilingüe
- Bachillerato
- Licenciatura
Oportunidades Futuras en Lockton México
Lockton, Inc. —América, CDMX
- Microsoft Excel
- Inglés
- Licenciatura
- Programa de bienestar
Clnical Specialist - Exclusivo para personas con discapacidad
Incluyeme.com —Ciudad de México, CDMX
- $7,974.17 a $14,909.04 por mes
- Tiempo completo
- Enfermería
- Hospital
- Inglés
Postulación rápida
Data Management and BI Manager, GOC
WPP Media —Ciudad de México, CDMX
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
Inglés intensivo
Universidad Técnologica de México —Iztapalapa, CDMX
- Medio tiempo
- Inglés
- Bachillerato
- Licenciatura
HR Business Partner
International Flavors & Fragrances —Colonia Polanco, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Recursos humanos
5d
Project Manager Sr (PMI Certified)
Grupo Sigme —Nápoles, CDMX
- $30,000 a $45,000 por mes
- Incluye fines de semana
- Bilingüe
- Administración de personal
- Ingeniería
Postulación rápida

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Entry Level Technical Support Engineer

Microsoft -
Ciudad de México

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Información del empleo

Tiempo completo

Cualificaciones

Informática
CSS
Experiencia en ventas
Servicio al cliente
Inglés
SQL
Licenciatura
Gestión de venta al por menor
Tecnologías de la información

Descripción completa del empleo

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.

In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot, and solve customers’ technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.

This role is Microsoft onsite only.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Product/Process Improvement:

Uses available tools to deliver solutions for customer issues of limited scope.
Identifies potential defects and escalates to more senior engineers to resolve.
Follows processes provided by the business.
Provides feedback to improve products to more senior engineers or technical advisors.
Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems.

Readiness:

Attends readiness trainings and non-technical trainings to ensure that they become proficient in support topics.

Response and Resolution:

Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
Handles customer issues through collaboration, resolution, or escalation. Documents technical work and research.
Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools.

Qualifications

Required Qualifications:

- Bachelor's degree in Computer Science, Information Technology (IT), or related field
o OR 1+ years of technical support, technical consulting experience, or information technology experience
o OR Certifications in SQL, coding, development, or other related certifications
o OR equivalent experience
- Experience working in a multicultural or global team environment
- Ability to read, write and speak fluent English

Preferred Qualifications:

Experience working in a customer service environment, retail, sales, etc
Experience in using innovative technologies such as AI in every day life.
Experience working in a dynamic team environment.
Experience with problem solving and providing solutions to customers

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

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training and certification empleos en ciudad de méxico, dif

Entry Level Technical Support Engineer

National Consultant for Emission Prevention and Energy Efficiency Project

Project and Programme Management

Tenders, Sales Support, Regulatory Affairs and Compliance Coordinator

Director, Organizational Development

English Teacher (Elementary Level)

Supply Chain Planner and Inventory

Track Coach and General Manager / Entrenador de Atletismo

Product Engineer

Senior Implementation Consultant

PEOPLE AND CULTURE MANAGER AMEDIRH evaluatest - Publicación vencida

Environmental Health & Safety Specialist, Experienced

Epic Clinical Configuration Analyst (Mexico & Costa Rica)

SUPERVISOR, OPERATIONS, BILINGUAL

Oportunidades Futuras en Lockton México

Clnical Specialist - Exclusivo para personas con discapacidad

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