20 publicaciones de empleo destacadas de end to end management en ciudad de méxico, dif (¡Están contratando!)

VIP users support
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Senior Consultant - Organization Change Management
Infosys —México Nuevo, CDMX
- Oracle
- Administración de personal
- Experiencia en ventas
Postulación rápida
User Management Advisor (Premium User Experience)
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- Licenciatura
- Descuento de empleados
Postulación rápida
2d
Intelligence Manager (Crisis Management & Social Listening)
Findasense —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
1d
Project Management Lead - Peso Clearing / Cross Border Funds Transfers - VP
Citi —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- PMP
- Microsoft Office
5d
Executive Assistant - Systematic Commodities Hedge Fund
Moreton Capital Partners —Ciudad de México, CDMX
- $420,000 a $550,000 por año
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
Latam Order Management Lead (Portuguese required)
PepsiCo —Miguel Hidalgo, CDMX
- Administración de personal
- Servicio al cliente
- Inglés
Junior Analyst - FP&A
Marsh —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Oracle
- Servicio al cliente
Accountant - Accounts Receivable
CH & ML ELECTRIC MEXICO S de R.L de C.V —Santa Fe Cuajimalpa, CDMX
- $25,000 a $40,000 por mes
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
- Estacionamiento gratuito
Postulación rápida
9d
Web Development Quality Assurance (QA) Specialist
Growmodo GmbH —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- JavaScript
Postulación rápida
Strategy & Consulting - Global Network - CFO - Finance Operations Transformation Manager
Accenture —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Project Management Team Lead
EOS —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Licenciatura
- Sin título de educación superior
Postulación rápida
14d
End User Support Specialist – Level 2
Mapal Group —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Salesforce
- Inglés
Postulación rápida
GBS Record To Report Financial Accounting Specialist - Portuguese
Reckitt —Ciudad de México, CDMX
- Microsoft Excel
- ERP systems
- Mejora continua
- Seguro de vida
13d
Head of International HR & Recruitment - HR Director - Builder Role
Carazo Enterprise SL —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Maestría
- Recursos humanos
Postulación rápida
9d
Manager, Learning Management Systems
Warner Bros. Discovery —Ciudad de México, CDMX
- Administración de personal
- Licenciatura
- Mejora continua
BANAMEX - Developer Sr AbInitio / Líder Técnico Aplicaciones de Finanzas - VP
Citi —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- Administración de personal
- Inglés
Googler Experience Operations, People Operations (English, Spanish)
Google —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Maestría
8d
Bookkeeper – RentManager
REA Services LLC —Ciudad de México, CDMX
- $22,530.69 a $28,163.36 por mes
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Inglés
Postulación rápida
GUCCI - Finance Contoller Mexico & Caribbean
Gucci —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Oracle
- Administración de personal

Quiero recibir la alerta de empleo más reciente para end to end management en ciudad de méxico, dif

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

VIP users support

BIGO TECHNOLOGY PTE. LTD. -
Del Valle Norte, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$22,000 a $25,000 por mes

Cualificaciones

Plurilingüe
Servicio al cliente
Inglés
Licenciatura
Atención al cliente
Mecanografía

Descripción completa del empleo

As a User Management Support Specialist, you will deliver a personalized support experience to high- value users. This role requires strong ownership, sound judgment, and the ability to manage complex and sensitive cases while maintaining a high standard of service. This is not call center job.

Not negotiable (candidates that not full fill these 4 requirements, will not be taken into consideration):

Fluent or Native English written and spoken (80% minimum)
Living in CDMX
Open to come to the office at least 4 days per week
Open to work on different shifts/schedules per month as assigned
Bachelor Degree

Qualifications:

Flexibility with night and over night shifts;
Proven ability to work well in fast paced environment to meet deadlines within short time constraints;
Enthusiasm, flexibility and proactive nature;
Fast typing ability;
Proven customer service experience;
Excellent command of written and spoken English and Spanish
Preferably have a background and knowledge about internet industry.
Fluent in English and Spanish (written and spoken)
Strong communication skills with a focus on clarity, tone, and professionalism
High level of empathy and a customer-centric mindset
Strong analytical thinking and problem-solving abilities
Ability to make sound decisions under pressure and in ambiguous situations
Proven experience in customer support; experience with high-value users is preferred
Familiarity with digital platforms, livestreaming, or online communities is a plus
High level of integrity and discretion when handling sensitive information, with the ability to escalate high-risk cases appropriately

Responsabilities:

Handling work in the form of text and video voices, communicating with overseas use, and solving problems arising from the use of products by overseas users
Provide personalized support via chat, ensuring a seamless and professional user experience
Own and manage user cases end-to-end, including complex, high-impact, or sensitive scenarios
Monitor and manage user feedback, ensuring timely resolution and protecting user trust and satisfaction
Identify, document, and escalate issues with clear context and impact assessment
Analyze user behavior and feedback to proactively identify trends and opportunities, driving actionable improvements in user engagement and spending experience
Collaborate cross-functionally to enhance service quality and operational efficiency
Handle user feedback such as google play, product feedback background, etc, and improve the star rating of the product on the GP, as well as the resolution and satisfaction of the feedback background;
Follow up the bugs that user feedback in a timely manner, and be good at using the table to organize summary;
Analyze user feedback, regularly output reports in data form, and propose targeted solutions.

Job Type: Full-time

Pay: $22,000.00 - $25,000.00 per month

Work Location: Hybrid remote in 03103, Del Valle Norte, CDMX

Postulación rápida

Refina tu búsqueda

end to end management empleos en ciudad de méxico, dif

VIP users support

Senior Consultant - Organization Change Management

User Management Advisor (Premium User Experience)

Intelligence Manager (Crisis Management & Social Listening)

Project Management Lead - Peso Clearing / Cross Border Funds Transfers - VP

Executive Assistant - Systematic Commodities Hedge Fund

Latam Order Management Lead (Portuguese required)

Junior Analyst - FP&A

Accountant - Accounts Receivable

Web Development Quality Assurance (QA) Specialist

Strategy & Consulting - Global Network - CFO - Finance Operations Transformation Manager

Project Management Team Lead

End User Support Specialist – Level 2

GBS Record To Report Financial Accounting Specialist - Portuguese

Head of International HR & Recruitment - HR Director - Builder Role

Manager, Learning Management Systems

BANAMEX - Developer Sr AbInitio / Líder Técnico Aplicaciones de Finanzas - VP

Googler Experience Operations, People Operations (English, Spanish)

Bookkeeper – RentManager

GUCCI - Finance Contoller Mexico & Caribbean

Quiero recibir la alerta de empleo más reciente para end to end management en ciudad de méxico, dif

Related Searches

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado