20 publicaciones de empleo destacadas en customer service agent (¡Están contratando!)

Customer Service Agent
BIGO TECHNOLOGY PTE. LTD. —Ciudad de México, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Agente de Call Center
Coforge —Juárez, CDMX
- $15,000 a $15,500 por mes
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Inglés
Postulación rápida
6d
Customer Service Representative - Personal lines
Molina Insurance Group —Guadalajara, Jal.
- Desde $20,000 por hora
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
Postulación rápida
13d
Customer Service Representative
Viamericas corp —Tijuana, B.C.
- $16,800 por mes
- Incluye fines de semana
- Bilingüe
- Servicio al cliente
- Sin necesidad de experiencia
- Programa de referidos
Postulación rápida
Phone Agent/Customer Service (Remoto – Trabajo desde Casa, México)
Anequim —Desde casa
- $14,000 a $21,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Microsoft Office
- Descuentos y precios preferenciales
- Oportunidades de crecimiento
Postulación rápida
4d
Bilingual Sales Specialist | Uncapped commissions | 2 days off
RUI —Del Valle Centro, CDMX
- $19,000 a $21,000 por mes
- Tiempo completo
- Bilingüe
- Experiencia en ventas
- Inglés
Postulación rápida
Back Office Bilingual Agent
Smart Pro Connect —Juárez, CDMX
- $16,500 por mes
- Incluye fines de semana
- Bilingüe
- Administración de personal
- Inglés
Postulación rápida
13d
WFH – Insurance Support | Monterrey Residents Only - Bilingual Customer Service Representative
Cover Desk Mexico —Monterrey, N. L.
- $17,350 a $17,860 por mes
- Incluye fines de semana
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
12d
Service Desk Agent
ExactlyIT —Puebla, Pue.
- Administración de personal
- Servicio al cliente
- Inglés
- Seguro dental
- Descuento de empleados
Customer Service Agent
Converge Technology Solutions —Puebla, Pue.
- Desde $10,000 por mes
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
- Seguro de gastos médicos
- Seguro dental
Postulación rápida
Customer service
Capital Empresarial Horizonte —Guadalajara, Jal.
- $20,000 a $21,000 por mes
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Servicio al cliente
- Seguro de vida
Postulación rápida
Customer Service Agent
NDA —Benito Juárez, CDMX
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Inglés
- Oportunidades de crecimiento
Postulación rápida
Customer Care Team Leader (Mexico)
Novibet —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Excel
- Administración de personal
- Bachillerato
Postulación rápida
Customer Service Agent Work From Home USA Market
cxperts —Benito Juárez, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Voice Agent (Customer Service Representative)
Epsilon Staffing —Santa Bárbara, CDMX
- $14,000 a $17,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
- Programa de referidos
Postulación rápida
Call Center Agent - Weekly Payment
TrustyEquity —Desde casa
- $13,000 a $15,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Servicio al cliente
- Inglés
Postulación rápida
6d
Customer Service Representative
OOCL USA Inc —Jardines en la Montaña, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
- Seguro de vida
Postulación rápida
Remote technical support agent
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Home Office (Desde casa)
- Inglés
- Bachillerato
- Disponible para viajar
10d
Jr. Supervisor Customer Service
Seguros Confie —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Service Agent
Guidepint —Felipe Carrillo Puerto, Qro.
- $18,000 por mes
- Tiempo completo
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
Postulación rápida

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Customer Service Agent

BIGO TECHNOLOGY PTE. LTD. -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$22,000 a $25,000 por mes

Cualificaciones

Plurilingüe
Servicio al cliente
Inglés
VoIP
Licenciatura
Atención al cliente
Mecanografía

Descripción completa del empleo

BIGO TECHNOLOGY PTE. LTD.

BIGO (BIGO Technology Pte. Ltd.) is a fast-growing Singapore technology company founded in 2014.

BIGO aims to be a content platform that connects the world and inspires one billion people to share beautiful moments. Powered by audio and video technology, including AI, RTC (Real-time Communications) and CDN (Content Delivery Network), BIGO provides a portfolio of video broadcast and VoIP-related products and services. The star applications include Bigo Live, Likee, imo and Hello Yo. BIGO has enabled 400 million MAU from more than 170 countries and regions to explore, showcase, and stay connected. Being committed to service and technology excellence, BIGO has deployed 5 R&D centers in Singapore, the U.S. (Silicon Valley) and China (Beijing, Shanghai, Guangzhou), and over 30 local offices across the globe to further its granularity in local business development, operations and marketing. Bigo's Website: https://www.bigo.sg/

The ideal candidate is a passionate, patience, has an active communication, self-motivated, organized, and detail-oriented team player who is committed to the success of our users.

Not negotiable (candidates that not full fill these 4 requirements, will not be taken into consideration):

Fluent or Native English written and spoken (80% minimum)
Living in CDMX
Open to come to the office at least 4 days per week
Open to work on different shifts/schedules per month as assigned
Bachelor Degree

Qualifications:

Flexibility with night and over night shifts;
Proven ability to work well in fast paced environment to meet deadlines within short time constraints;
Enthusiasm, flexibility and proactive nature;
Fast typing ability;
Proven customer service experience;
Excellent command of written and spoken English and Spanish
Preferably have a background and knowledge about internet industry.
Fluent in English and Spanish (written and spoken)
Strong communication skills with a focus on clarity, tone, and professionalism
High level of empathy and a customer-centric mindset
Strong analytical thinking and problem-solving abilities
Ability to make sound decisions under pressure and in ambiguous situations
Proven experience in customer support; experience with high-value users is preferred
Familiarity with digital platforms, livestreaming, or online communities is a plus
High level of integrity and discretion when handling sensitive information, with the ability to escalate high-risk cases appropriately

Responsabilities:

Handling work in the form of text and video voices, communicating with overseas use, and solving problems arising from the use of products by overseas users
Provide personalized support via chat, ensuring a seamless and professional user experience
Own and manage user cases end-to-end, including complex, high-impact, or sensitive scenarios
Monitor and manage user feedback, ensuring timely resolution and protecting user trust and satisfaction
Identify, document, and escalate issues with clear context and impact assessment
Analyze user behavior and feedback to proactively identify trends and opportunities, driving actionable improvements in user engagement and spending experience
Collaborate cross-functionally to enhance service quality and operational efficiency
Handle user feedback such as google play, product feedback background, etc, and improve the star rating of the product on the GP, as well as the resolution and satisfaction of the feedback background;
Follow up the bugs that user feedback in a timely manner, and be good at using the table to organize summary;
Analyze user feedback, regularly output reports in data form, and propose targeted solutions.

Job Type: Full-time

Pay: $22,000.00 - $25,000.00 per month

Work Location: In person

Postulación rápida

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Quiero recibir la alerta de empleo más reciente para customer service agent

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