20 publicaciones de empleo destacadas de implementation support en parque tecnológico innovación querétaro, que (¡Están contratando!)

IT Support Technician
Ria Money Transfer (Dandelion) —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Informática
- Licenciatura
- Seguro de vida
Postulación rápida
12h
BANAMEX - Ingeniero de Soporte y Operación Data Center - Officer
Citi —Querétaro, Qro.
- Incluye fines de semana
- Administración de personal
- Inglés
- Bachillerato
17h
Customer Experience Manager
Guardian Glass —El Marqués, Qro.
- Administración de personal
- Servicio al cliente
- ERP systems
1d
Financial Controller, Mars Global Services & Digital Technology
Mars —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- ERP systems
- Licenciatura
23h
Application Analyst I
Nordic —Querétaro, Qro.
- Tiempo completo
- Hospital
- Servicio al cliente
- Licenciatura
20h
Field Sales Engineer - Capital Equipment, level I, Domestic/Sub-Regional/Regional-ME1D
Atlas Copco Group —Querétaro, Qro.
- Experiencia en ventas
HR Business Partner
BRP —Querétaro, Qro.
- Licenciatura
- Negocios
APS Intern
Autoliv Inc. —Querétaro, Qro.
- AutoCAD
- Microsoft Office
- Licenciatura
Functional Analyst, SAP CI-DS IBP
BRP —Querétaro, Qro.
TRAINEE INDUSTRIAL
Valeo —Querétaro, Qro.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Tax Preparation and General Accountant
IMPORTANTE EMPRESA DEL SECTOR —Querétaro, Qro.
- Tiempo completo
- Microsoft Excel
- Inglés
- Licenciatura
Postulación rápida
IT SAP FI/CO Business Analyst
Siemens —Querétaro, Qro.
- Tiempo completo
- Trabajo híbrido
- Sin necesidad de experiencia
- Inglés
- Licenciatura
HR Business Partner
ArcelorMittal —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Inglés
- Maestría
Industrial Engineer (maternity leave)
BRP —Querétaro, Qro.
- Ensamblaje
- Permiso de maternidad y paternidad
Human Resources Business Partner (Manager)
Avery Dennison —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Licenciatura
- Negocios
Postulación rápida
Security Coordinator - Queretaro
Schneider Electric —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
10h
Smart Factory Leader (IoT / Automation Engineer)
Schneider Electric —Querétaro, Qro.
- Tiempo completo
- ERP systems
- Inglés
- Microsoft Office
2d
Critical Environment Field Service Engineer
Microsoft —Querétaro, Qro.
- Tiempo completo
- Azure
- Inglés
- Microsoft Office
PC & Warehouse Intern
Autoliv Mexico —Querétaro, Qro.
- Microsoft Excel
- Análisis de datos
- Inglés
Cybersecurity Professional
Siemens —Querétaro, Qro.
- Tiempo completo
- Inglés
12d

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IT Support Technician

Ria Money Transfer (Dandelion) -
Querétaro, Qro.

Postulación rápida

Información del empleo

Tiempo completo
Hace 12 horas

Beneficios

Seguro de vida

Cualificaciones

Administración de personal
Informática
Respuesta a incidentes
Licenciatura
Seguridad
Tecnologías de la información

Descripción completa del empleo

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE

Euronet is looking for an experienced and highly skilled IT Support Engineer to join our IT team. The IT Support Engineer will be responsible for providing advanced technical support, troubleshooting complex issues, and ensuring the smooth operation of IT systems. The ideal candidate will have a strong background in IT systems management, a deep understanding of technical environments, and excellent problem-solving abilities.

ROLES & RESPONSIBILITIES

Advanced Troubleshooting: Provide advanced support for complex technical issues related to hardware, software, and network systems. Diagnose and resolve issues that are beyond the scope of Level 1 and Level 2 support.
Configure, deploy, maintain, and troubleshoot corporate laptops, desktops, peripherals, and end-user software to ensure a secure, standardized, and reliable computing environment. Perform hardware lifecycle management, operating system deployments, patching, and preventive maintenance while ensuring compliance with corporate IT standards and minimizing end-user downtime.
Incident Response: Respond to high-priority incidents and service requests. Manage and resolve critical issues with minimal downtime, coordinating with other IT staff as needed.
Project Support: Assist with the planning, implementation, and management of IT projects and system upgrades. Collaborate with stakeholders to ensure project objectives are met.
Performance Monitoring: Monitor system performance and availability, analyzing trends and identifying potential issues before they impact users. Implement performance tuning and optimization as needed.
Documentation: Maintain comprehensive documentation of system configurations, procedures, and changes. Create and update technical documentation, knowledge base articles, and troubleshooting guides.
User Support: Provide expert-level support to end-users, addressing complex issues and providing guidance on best practices. Conduct training sessions and create user documentation as necessary.
Security Management: Implement and maintain security measures to protect IT systems and data. Conduct regular security assessments and address vulnerabilities.
Collaboration: Work closely with other IT teams, vendors, and stakeholders to resolve issues and improve IT services. Participate in cross-functional teams to address complex technical challenges.
Continuous Improvement: Stay current with emerging technologies and industry trends. Identify opportunities for process improvements and recommend enhancements to IT services and infrastructure.

POSITION REQUIREMENTS

Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
Experience: 2-3+ years of experience in IT support or systems administration, with a focus on troubleshooting complex technical issues and managing IT systems.
Technical Skills: Strong knowledge of modern endpoint management and enterprise IT technologies, including Microsoft Intune, Jamf Pro, and Apple Business Manager for device lifecycle management.
Experience with endpoint monitoring and security platforms such as Qualys, Grafana, and Endpoint Central, including vulnerability remediation, patch management, compliance monitoring, and endpoint health.
Familiarity with IT automation, scripting, and process optimization to improve operational efficiency and enhance the end-user support experience.

PERKS & BENEFITS

Competitive salary
1 month of Aguinaldo (Christmas bonus)
15 days’ vacation
Life insurance
Food vouchers
Work-life Balance
Growth Opportunities

Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience. In addition, Ria Money Transfer offers a wide range of best in class, comprehensive and inclusive employee benefits for this role.

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.

Postulación rápida

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HR Business Partner

Industrial Engineer (maternity leave)

Human Resources Business Partner (Manager)

Security Coordinator - Queretaro

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Critical Environment Field Service Engineer

PC & Warehouse Intern

Cybersecurity Professional

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