20 publicaciones de empleo destacadas de operations analyst en zapopan, jal (¡Están contratando!)

Junior Data Analyst
Cognizant —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- Habilidades de comunicación
Returns Data Analyst
HP —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- PMP
- Análisis de datos
14d
Treasury Analyst
Carestream Health —Zapopan, Jal.
- Microsoft Excel
- Administración de personal
- ERP systems
Financial Analyst
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- ERP systems
- Análisis de datos
14d
Global Operations Business Analysis
HP —Tlaquepaque, Jal.
- Tiempo completo
- SQL
- Licenciatura
- Disponible para viajar
14d
RevOps Technical System Analyst (Mexico Only - Remote)
Varicent —Guadalajara, Jal.
- $457,200 a $600,000 por año
- Home Office (Desde casa)
- Salesforce
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
7d
Digital Excellence Analyst
Ingredion Incorporated (NA-US) —Guadalajara, Jal.
- Licenciatura
- Negocios
- Descuento de empleados
Postulación rápida
11d
Supply Planning Analyst (Temporal)
Mondelēz International —Tlajomulco, Jal.
- Tiempo completo
- Licenciatura
- Permiso de maternidad y paternidad
Senior Data Analyst
Baxter —Guadalajara, Jal.
- Microsoft Excel
- Licenciatura
- Captura de datos
- Vacaciones adicionales o permisos con goce de sueldo
12d
Finance Operations Specialist
Intugo —Zapopan, Jal.
- $24,000 por mes
- Tiempo completo
- Bilingüe
- Inglés
- Habilidades de comunicación
Postulación rápida
Associate - F&A - AP 5A
EDM S de RL de CV —Zapopan, Jal.
- Microsoft Office
- Maestría
Postulación rápida
6d
Trade Compliance Analyst (9–12 Month Contract) – Guadalajara, Mexico
Krayden Inc. —Guadalajara, Jal.
- $12,000 a $15,000 por año
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Oracle
Postulación rápida
Business Systems Analyst
Koch —Zapopan, Jal.
6d
Channel Sales Operations Analyst
Micron —Tlaquepaque, Jal.
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Senior Data Analyst
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- SQL
Postulación rápida
Product Support & Geomatics Analyst
Skycatch —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Experiencia en bases de datos
- Licenciatura
Postulación rápida
Print Business Planning Analyst
HP —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Investigación
Total Rewards System Analyst
HP —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- Licenciatura
- Recursos humanos
Business Systems Analyst
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Experiencia en bases de datos
- SQL
- Licenciatura
- Seguro de vida
Database Analyst III
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Bilingüe
- Oracle
- Informática

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Junior Data Analyst

Cognizant -
Guadalajara, Jal.

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Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Inglés
Seguridad informática
Habilidades de comunicación

Descripción completa del empleo

We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant! We have an exciting opportunity for an exceptional individual to work supporting one of our client as Junior Data Analyst

Job Summary
Serve as a subject matter expert in customer experience Junior Data Analyst operations for high tech clients delivering timely and accurate support through fluent English communication in a work form Office model. Handle day shift case management knowledge documentation and process optimization to enhance service quality reduce case resolution time and strengthen long term customer relationships.

Responsibilities
Manage backoffice helpdesk queues for high tech clients by triaging prioritizing and resolving tickets within agreed timelines while maintaining high accuracy and professionalism in every interaction.
Provide clear English communication through written and spoken channels to explain technical or process related information in a way that is easily understood by global customers and internal partners.
Analyze recurring issues in backoffice support cases to identify root causes propose practical improvements and help reduce repeat contacts and operational effort over time.
Maintain detailed and structured case documentation in the helpdesk tools so that all stakeholders can understand the issue history actions taken and next steps without ambiguity.
Collaborate with cross functional technical and operations teams in the high tech domain to gather required information coordinate resolutions and ensure consistent customer experience across touchpoints.
Follow defined standard operating procedures for the backoffice helpdesk while suggesting refinements that improve efficiency data quality and compliance with organizational policies.
Monitor key performance indicators such as response time resolution time and first contact resolution rate to ensure that daily work contributes to service level targets and customer satisfaction goals.
Use knowledge management resources to research solutions update articles based on new findings and help build a richer knowledge base that benefits the entire support organization.
Handle complex or sensitive customer situations with empathy and neutrality while keeping focus on factual details regulatory requirements and business objectives.
Participate in calibration review and feedback sessions to continuously improve communication skills process adherence and understanding of high tech products and services.
Support continuous improvement initiatives by sharing data backed insights from backoffice cases that can drive product enhancements policy changes or automation opportunities.
Ensure data privacy and information security guidelines are followed in every task by carefully handling customer data and system credentials in all helpdesk activities.
Contribute to the company purpose by enabling reliable support for high tech solutions that help customers adopt innovation with confidence and minimal disruption.

Qualifications
Demonstrate fluent spoken and written English communication skills that enable effective collaboration with global customers and internal stakeholders in a professional support environment.
Show proven experience of at least two years in high tech or related domains where backoffice or helpdesk responsibilities required careful analysis and precise documentation.
Exhibit strong familiarity with high tech products or services such as software platforms hardware components or digital solutions and be able to interpret technical information for non technical audiences.
Apply practical knowledge of ticketing or case management tools to log issues update status and track progress while maintaining clean and consistent records.
Display solid problem solving and analytical abilities that support structured investigation of customer issues and selection of appropriate solutions or workarounds.
Demonstrate adaptability to hybrid work arrangements and comfort with collaborating through virtual tools while still delivering consistent quality during day shift hours.
Show customer centric mindset by balancing operational efficiency with thoughtful communication that builds trust supports inclusion and reflects the company values.

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Refina tu búsqueda

operations analyst empleos en zapopan, jal

Junior Data Analyst

Returns Data Analyst

Treasury Analyst

Financial Analyst

Global Operations Business Analysis

RevOps Technical System Analyst (Mexico Only - Remote)

Digital Excellence Analyst

Supply Planning Analyst (Temporal)

Senior Data Analyst

Finance Operations Specialist

Associate - F&A - AP 5A

Trade Compliance Analyst (9–12 Month Contract) – Guadalajara, Mexico

Business Systems Analyst

Channel Sales Operations Analyst

Senior Data Analyst

Product Support & Geomatics Analyst

Print Business Planning Analyst

Total Rewards System Analyst

Business Systems Analyst

Database Analyst III

Quiero recibir la alerta de empleo más reciente para operations analyst en zapopan, jal

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