20 publicaciones de empleo destacadas en support operations (¡Están contratando!)

Operations Support Senior Manager
Citi —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Mantenimiento
Operations Supervisor
Axented —Puebla, Pue.
- $30,000 a $50,000 por mes
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Inglés
Postulación rápida
Virtual Assistant & Data Entry Specialist
Remote Hive LLC —Desde casa
- $14,000 a $15,000 por mes
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
11h
Executive Operations Coordinator
The Industry HUB —Desde casa
- $175 a $245 por hora
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
11d
Asistente de Procesos, Amazon Logistics, Operations, DTJ1
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 —Tijuana, B.C.
- $20,562.50 por mes
- Incluye fines de semana
- Inglés
- Microsoft Office
- Bachillerato
Project Manager - Part-time
Bloom Digitals —Desde casa
- $14,000 a $17,000 por mes
- Medio tiempo
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- PMP
Postulación rápida
12d
Social Operations Specialist (Social)
Qualcomm —Ciudad de México, CDMX
- Administración de personal
- Doctorado
- PMP
Support Operations
Equivity —Mexicali, B.C.
- Informática
- Inglés
- SQL
Postulación rápida
International Operations Agent II
AIT Worldwide Logistics, Inc. —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Bachillerato
- Uso de computadora
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Senior Data Analyst, Customer Operations
Scribd, Inc. —Ciudad de México, CDMX
- Tiempo completo
- CAD
- SQL
- Presencial
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
LM016: Operations Handler
FedEx LAC —Iztapalapa, CDMX
- Tiempo completo
- Inglés
- Almacén
- Habilidades de organización
Customer Support Specialist
Voices —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Mercadotecnia
- Salesforce
Process and Operations Excellence Manager
Reckitt —Ciudad de México, CDMX
- Seguro de vida
Web Development Quality Assurance (QA) Specialist
Growmodo GmbH —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- JavaScript
Postulación rápida
Order Management
E80 Group —San Pedro Garza García, N. L.
- Desde $30,000 por hora
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
- Seguro de vida
Postulación rápida
4d
Fraud Operations Analyst
Sezzle —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Experiencia en bases de datos
- SQL
Sales Administrative/sales administrative
Only A Click —Desde casa
- $17,600 a $18,700 por mes
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Capacitación
Postulación rápida
Maintenance Coordinator
Virtuel Mexico —Desde casa
- $25,000 a $26,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Customer Service Representative (Import Operations)
Buckland —Puebla, Pue.
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
8d
Specialist Operational Workforce Management
InterContinental Hotels Group —Benito Juárez, CDMX
- Incluye días feriados
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Bachillerato
11d

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Operations Support Senior Manager

Citi -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Microsoft Excel
Administración de personal
Prevención de lavado de dinero
Mantenimiento
Inglés
Maestría
Licenciatura
Servicios financieros
Recursos humanos
Liderazgo
Experiencia en operaciones bancarias
Administración del tiempo

Descripción completa del empleo

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Ops Sup Sr. Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.

Responsibilities:

Manage professional teams and departments through delegation of tasks and responsibilities
Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as maintain appropriate staffing requirements
Monitor the team’s quality and efficiency of end results and manage all training and development needs of assigned personnel
Create and develop budget, policy formation and short-term resource planning
Manage occasionally complex and varied issues with significant departmental impact
Apply in-depth knowledge of how areas integrate within the sub function as well as coordinate and contribute to the goals of the entire function
Provide evaluative judgment based on analysis of information in complicated and unique situations
Ensure essential procedures are followed and contribute to the defining standards
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Ability to manage teams.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

6-10 years of experience with background in Financial Services Industry (Commercial Banking related experience is an advantage)
Extensive knowledge of the Client Onboarding processes
Working knowledge of Commercial Liability Account Opening, Maintenance & Anti Money Laundering (AML) Requirements
Working knowledge of Systematics, Filenet, Citi Know Your Client (KYC), Workforce Management (WFM) and Commercial Liability Products
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Proven organization and time management skills
Consistently demonstrates clear and concise written and verbal communication skills

Education:

Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

English language proficiency
Strong knowledge of Banking Accounting
Strong leadership – Management experience
Customer Oriented and Team builder
Problem solving capabilities
Strong excel skills desirable
Basic AI Prompting nice to have

Job Family Group:

Operations - Core

Job Family:

Operations Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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