Qualcomm Intl Inc., Mexico Branch Office
Sales, Business Development & Marketing Group, Sales, Business Development & Marketing Group > Marketing Communications
General Summary:
The Social Operations Specialist is responsible for managing day-to-day execution, stakeholder alignment, and delivery of content across the monthly calendar. This role ensures that all content is approved, and ready for final QA and publishing . Works on taking content efficiently from intake through publishing while surfacing risks, bottlenecks, and operational improvements, M aintaining alignment between stakeholders, priorities, and execution.
- Project Management & Execution
Manage day-to-day delivery of social media content across the monthly calendar
Track tasks, timelines, and deliverables to ensure content is completed on time
Maintain visibility into project status, risks, and dependencies
Ensure all content moves efficiently from intake approval final Q A
- Calendar & Planning Management
Add, organize, and update content entries (tickets/posts) in the editorial calendar
Support ownership of social publishing calendars and schedules
Align timelines across channels, campaigns, and regions , proactively identify gaps, overlaps, or capacity issues
- Stakeholder Management & Approvals
Own the end-to-end stakeholder approval process, including:
Work across multiple stakeholder groups (e.g., Product Marketing, BP& A, Investor Relations)
Ensure all content meets stakeholder expectations prior to publishing
Escalate high-impact issues when needed (in alignment with operations lead )
Manage handoffs between Strategy, Programming, Creative Studio, agencies, and Publishing
Ensure all required inputs are accounted for before execution
Maintain operational tools and ensure consistent usage across stakeholders
Success Metrics
Minimum Qualifications:
- Bachelor's degree and 2+ years of Communications, Marketing, Public Relations, or related work experience.
OR
Associate's degree and 4+ years of Communications, Marketing, Public Relations, or related work experience.
OR
High School Diploma or equivalent and 6+ years of Communications, Marketing, Public Relations, or related work experience.
- Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.
Preferred Qua lifications:
- Bachelor's degree in Marketing, Business Administration/Management, Communications, or related field.
- 3+ years of Marketing Communications or related work experience.
Level of Responsibility:
• Works independently with minimal supervision.
- Provides supervision/guidance to other team members.
• Decision-making is significant in nature and affects work beyond immediate work group.
• Requires verbal and written communication skills to convey complex information. May require negotiation, influence, tact, etc.
- Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions).
• Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.
Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers .
