20 publicaciones de empleo destacadas en maersk (¡Están contratando!)

Bilingual Contact Center Representative
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Microsoft Word
- Microsoft Excel
- Permiso de maternidad y paternidad
2d
Ocean Customer Experience Specialist
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
- Permiso de maternidad y paternidad
9d
Customer Experience Consultant
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
- Permiso de maternidad y paternidad
9d
Sustainability Analyst
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Análisis de datos
- Permiso de maternidad y paternidad
Air Operations Associate
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- Licenciatura
- Permiso de maternidad y paternidad
Mexico Team Lead - Equipment and EMR
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Mejora continua
- Permiso de maternidad y paternidad
- Seguro de vida
17h
Head of Integrated Sales, Automotive and Industrial
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Inglés
- Permiso de maternidad y paternidad
23h
Accounting Specialist
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
- Permiso de maternidad y paternidad
6d
Process Controller
APM Terminals —Lázaro Cárdenas, Mich.
- Tiempo completo
- Inglés
- Mejora continua
- Experiencia en manufactura
- Permiso de maternidad y paternidad
Senior Buyer
APM Terminals —Lázaro Cárdenas, Mich.
- Tiempo completo
- Microsoft Excel
- Gestión de inventario
- Ingeniería
- Permiso de maternidad y paternidad
Senior Buyer
Maersk —Lázaro Cárdenas, Mich.
- Tiempo completo
- Microsoft Excel
- Gestión de inventario
- Ingeniería
- Permiso de maternidad y paternidad
HR People Operations Specialist
Maersk —Lázaro Cárdenas, Mich.
- Tiempo completo
- Administración de personal
- Capacitación
- Permiso de maternidad y paternidad
Accounting Analyst
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
- Permiso de maternidad y paternidad
MGF Operations Manager
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
- Permiso de maternidad y paternidad
6d
Landside Operations Manager
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Inglés
- Mejora continua
- Permiso de maternidad y paternidad
Night-Shift Multicarrier Dispatch Senior Specialist
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
- Permiso de maternidad y paternidad
17h
Talent Acquisition Partner
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Mejora continua
- Permiso de maternidad y paternidad
2d
HR Generalist
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Recursos humanos
- Permiso de maternidad y paternidad
14d
Integrated Sales Rep FMCG
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Administración de personal
- Capacitación
- Permiso de maternidad y paternidad
Night-Shift Multicarrier Dispatch Specialist
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Servicio al cliente
- Permiso de maternidad y paternidad
23h

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Bilingual Contact Center Representative

Maersk -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Tiempo completo
Hace 2 días

Beneficios

Permiso de maternidad y paternidad

Cualificaciones

Bilingüe
Microsoft Word
Microsoft Excel
Microsoft Outlook
Administración de personal
Servicio al cliente
Experiencia en logística
Inglés
Microsoft Office
Bachillerato
Licenciatura
Administración del tiempo

Descripción completa del empleo

Here's the Deal

The contact center representative will contribute to building great customer experience moments by providing a world-class service via inbound and outbound calls. The representative will own the resolution of last-mile delivery problems, assuring customer satisfaction throughout this phase of the logistics journey. This is a great opportunity for individuals who enjoy working in a collaborative team environment, have strong verbal and written communication skills, can build genuine connections with customers, and are passionate about customer experience.

Key Responsibilities:

Provide world-class customer experience via inbound and outbound calls.
Resolve last mile delivery logistics problems, assuring customer satisfaction.
Coordinate communication between customers, delivery teams, stores and/or warehouses.
Meet customer service KPIs targets.
Comply with additional activities assigned such as Proof of Delivery Tracking, chat, email or case assignment.
Demonstrate loyalty to the A.P. Moller – Maersk Group Core Values and Character.

Requirements:

English Level C1 mandatory.
High School Diploma or equivalent required (Bachelor’s degree preferred).
Experience: At least 2 years of contact center experience (knowledge in retail is a plus).
Customer Service and/or direct call handling experience.
Last Mile logistics and/or transportation industry knowledge preferred.
Ability to work standard work shift between 6 AM – 10 PM (Mex) and have flexibility to work holidays and weekends.
Ability to go to office in hybrid model (3 times a week) if scheduled between 7 AM to 7 PM; if outside of that timeframe, it is work from home.

Technical Skills and Competencies:

Excellent MS Office proficiency (Excel, Word, and Outlook).
Self-motivated and independent work style.
Ability to work successfully across organizational lines.
Good verbal, written, and presentation skills.
Ability to communicate efficiently and provide precise details.
Organizational and time management skills (multi-tasking and prioritizing).
Customer-focused and solutions-oriented.

If you are excited about this opportunity and have the skills we are looking for, we encourage you to apply now and join our team in revolutionizing the logistics industry!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

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Bilingual Contact Center Representative

Ocean Customer Experience Specialist

Customer Experience Consultant

Sustainability Analyst

Air Operations Associate

Mexico Team Lead - Equipment and EMR

Head of Integrated Sales, Automotive and Industrial

Accounting Specialist

Process Controller

Senior Buyer

Senior Buyer

HR People Operations Specialist

Accounting Analyst

MGF Operations Manager

Landside Operations Manager

Night-Shift Multicarrier Dispatch Senior Specialist

Talent Acquisition Partner

HR Generalist

Integrated Sales Rep FMCG

Night-Shift Multicarrier Dispatch Specialist

Quiero recibir la alerta de empleo más reciente para maersk

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