20 publicaciones de empleo destacadas en smart & final (¡Están contratando!)

Remote Technical Support Agent | Smart Home Technology
Resolv.Global —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- CRM software
- Servicio al cliente
- Inglés
Postulación rápida
Tier 4 Escalation Video Engineer (remote job) Mx
Peacey Systems LLC —Desde casa
- $30,500 a $34,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Sin título de educación superior
Postulación rápida
Diseñador UX/UI Senior para Plataforma de Video Monitoreo y Gestión de Alarmas
OMNIA SECURITA —Polanco V Sección, CDMX
- $35,000 a $50,000 por mes
- Tiempo completo
- JavaScript
- Habilidades de comunicación
- HTML
Postulación rápida
Video Editor - Long form YouTube videos
Adaptive Teams —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
Senior Project Manager, Qualitative
Konovo —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Salesforce
- Licenciatura
Logistics Assistant
Topband México S de RL de CV —Ciénega de Flores, N. L.
- $15,382 a $30,430 por mes
- Tiempo completo
- Microsoft Excel
- Servicio al cliente
- Inglés
- Estacionamiento gratuito
- Ayuda o servicio de transporte
Postulación rápida
Product Quality Engineer
Mill —Guadalajara, Jal.
- Administración de personal
- Disponibilidad para viajar hasta un 50 %
- Inglés
Postulación rápida
Store Manager -Francis Kurkdjian (PH Perisur)
LVMH Perfumes y Cosméticos de México —Coyoacán, CDMX
- $60,000 a $60,001 por mes
- Aplicaciones en linea
- Administración de personal
- Experiencia en ventas
- Inglés
- Seguro dental
- Descuento de empleados
Postulación rápida
Ticketing Team Member-Latin Amercia
Ascend —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- Maestría
Postulación rápida
Data Scientist
Magna —Ramos Arizpe, Coah.
- Tiempo completo
- Azure
- Doctorado
- ERP systems
Accounts Payable Specialist
RemoFirst —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Inglés
Postulación rápida
Principal Clinical Scientist
Precision for Medicine —Edo. de México
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
11 - Facilities Support Manager 3
Celestica —Monterrey, N. L.
- Administración de personal
- Mantenimiento
- Licenciatura
Supervisor de Promotoría Zona Centro
Stanley Black & Decker —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Experiencia en ventas
Product Operations Manager
RemoFirst —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
Analista Comercial
TECNOLOGIA Y SOLUCIONES EN ALIMENTOS SA DE CV —Villa del Pueblito, Qro.
- $30,000 a $35,000 por mes
- CRM software
- Microsoft Excel
- Experiencia en control de inventarios
- Estacionamiento gratuito
- Horarios flexibles
Postulación rápida
5d
Software Developer
Orium —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- JavaScript
- HTML
Postulación rápida
Gerente de Sucursal
Smart & Final del Noroeste S.A. de C.V. —San Luis Río Colorado, Son.
- $20,000 a $21,000 por mes
- Turno de 8 horas
- Administración de personal
- Licenciatura
- Gestión de venta al por menor
Postulación rápida
Packaging Engineer I
Resideo —Chihuahua, Chih.
- Tiempo completo
- CAD
- ERP systems
- Inglés
Finance Operations Specialist (Contractor Services)
RemoFirst —Desde casa
- Tiempo completo
- Home Office (Desde casa)
Postulación rápida

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Remote Technical Support Agent | Smart Home Technology

Resolv.Global -
Desde casa

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

CRM software
Servicio al cliente
Inglés
Microsoft Office
Uso de computadora
Habilidades de comunicación

Descripción completa del empleo

We are looking for a technically minded, patient, and customer-focused professional to join our remote technical support team in Mexico.

In this role, you will be the direct point of contact for residents who need help with their smart home devices, supporting them through inbound calls and emails to get their technology working the way it should.

The company you will be supporting works with leasing companies across the US to provide and maintain smart home technology solutions in residential properties. Their focus is on building lasting relationships with clients by making sure residents are well looked after long after they move in. If you enjoy solving technical problems, explaining things clearly, and giving people a genuinely helpful experience, this role is a great fit.

This is a fully remote, full-time position based in Mexico. Training runs for 4 to 5 weeks and includes both video modules and hands-on time with the actual devices you will be supporting, so you will feel confident and well-prepared before going live.

Please note: You must meet the hardware requirements before your start date. Candidates who do not meet these requirements will not be able to move forward in the process.

What You Will Do

Handle inbound technical support calls and emails from residents experiencing issues with their smart home devices
Troubleshoot common problems such as Wi-Fi connectivity issues, device pairing failures, and general setup questions
Walk residents through solutions clearly and calmly, adjusting your explanations to their level of comfort with technology
Log and manage all interactions accurately in CRM software
Handle both voice and email support channels, managing multiple tasks at the same time
Stay up to date with product changes and adapt to an evolving support environment

Schedule and Compensation

$5.50 USD per hour
Paid weekly in arrears
Independent Contract
Mon to Fri, 8:30 AM – 6:30 PM MST
Training duration: 4 to 5 weeks (paid)

Technical Requirements (Essential)

To be considered, candidates must meet all technical requirements below:

Windows 11 PC (Mac not supported)
16 GB RAM
i5 processor and up
Dual monitors
Webcam
Headset with mic
Fibre internet with a wired connection (Ethernet cable)
Backup power solution
Microsoft Teams / Office 365

Applications that do not meet the minimum technical requirements may not move forward in the process.

Hiring Process

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

Our process includes:

Resume and Prescreen Questionnaire Review
One-Way Video Interview
Live Interview
Final Interview
Offer

Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes must be submitted in English to be considered for the position.

Requirements:

What We Are Looking For

Strong verbal and written communication skills in English
At least 1 year of customer service experience, ideally in a role that handled both calls and emails
A genuine interest in technology and the confidence to troubleshoot device and connectivity issues
Good physical dexterity for working with smart home hardware during the hands-on training period
Experience with CRM software and solid general computer skills
A patient, methodical approach to problem-solving with the customer always in mind
The ability to manage your time and stay focused in a fast-paced remote environment
Comfort with basic financial and leasing terminology, as you will be working in a property management context
Currently residing in Mexico

Postulación rápida

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Remote Technical Support Agent | Smart Home Technology

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Product Quality Engineer

Store Manager -Francis Kurkdjian (PH Perisur)

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Data Scientist

Accounts Payable Specialist

Principal Clinical Scientist

11 - Facilities Support Manager 3

Supervisor de Promotoría Zona Centro

Product Operations Manager

Analista Comercial

Software Developer

Gerente de Sucursal

Packaging Engineer I

Finance Operations Specialist (Contractor Services)

Quiero recibir la alerta de empleo más reciente para smart & final

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