20 publicaciones de empleo destacadas en new balance (¡Están contratando!)

New Patient Care Specialist
Elevate and Delegate —Desde casa
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- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Habilidades de comunicación
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Webrunner Media Group —Desde casa
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- Tiempo completo
- Home Office (Desde casa)
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Support Specialist (Tier 1.5 Technical Support)
SupportZebra LLC —Guadalajara, Jal.
- $20,000 a $25,000 por mes
- Tiempo completo
- Inglés
- JavaScript
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Center Operations Manager
USO —Campeche
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
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Bendix —Ciudad Acuña, Coah.
- Microsoft Powerpoint
- Bilingüe
- Microsoft Excel
- Programa de bienestar
- Vacaciones adicionales o permisos con goce de sueldo
9d
(fluent English & Spanish) Customer Support Consultant (remote)
SupportYourApp —Ciudad de México, CDMX
- Home Office (Desde casa)
- Inglés
- Investigación
- Microsoft Office
Postulación rápida
Customer Service Representative (Import/Export Operations)
Buckland —Veracruz, Ver.
- Bilingüe
- Microsoft Word
- Microsoft Excel
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Mid Level- Senior Level Outsourcing USA (work on modern US projects without leaving Mexico)
Alconse (Alpha Consultoría de Servicios) —Granjas Coapa, CDMX
- $30,000 a $50,000 por mes
- Tiempo completo
- Trabajo híbrido
- Azure
- Oracle
- Administración de personal
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Remote Leasing Agent (Weekend Availability is Required)
m5x2 —Desde casa
- $150 a $225 por hora
- Incluye fines de semana
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Inglés
Postulación rápida
Mexican Customs Service Representative
Buckland —Querétaro, Qro.
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Automotive Quality Engineer - Remote
Capgemini —Aguascalientes, Ags.
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Microsoft Office
12d
Materials Management Professional Sr.
Siemens —Querétaro, Qro.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Controller: High Standards. Tight Deadlines. Real Impact.
Prosper CFO —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Inglés
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Manufacturing Engineer
Siemens —Querétaro, Qro.
- Tiempo completo
- AutoCAD
- Microsoft Excel
- Inglés
Senior Bookkeeper / Staff Accountant
Stellar Bookkeepers —Desde casa
- $28,000 a $35,000 por mes
- Correo electrónico
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Control de calidad
Postulación rápida
5d
Network Deployment Technician, GND-NASA-Deploy
Amazon Data Services MX, S. de —Querétaro, Qro.
- Tiempo completo
- Informática
- Licenciatura
- Sin título de educación superior
Proc Excellence Assoc Manager
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Materials Management Professional
Siemens —Querétaro, Qro.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Customer Supply Planner OE
Continental —Querétaro, Qro.
- Microsoft Excel
- Inglés
- Licenciatura
Food Ventures Innovation Assoc Manager
PepsiCo —Miguel Hidalgo, CDMX
- Análisis de datos
- Inglés
- Licenciatura

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New Patient Care Specialist

Elevate and Delegate -
Desde casa

Postulación rápida

Información del empleo

Tiempo completo
$27,000 a $30,000 por mes

Cualificaciones

Plurilingüe
Experiencia en ventas
Inglés
Registros médicos
Habilidades de comunicación

Descripción completa del empleo

Status: Full-time

Location: Remote

Position Summary

The New Patient Specialist is responsible for converting inbound leads into scheduled evaluations by delivering an exceptional patient experience from first contact through onboarding. This individual responds quickly to inquiries, conducts discovery conversations, verifies insurance benefits, coordinates documentation, and ensures seamless handoffs to the care team.

Success in this role requires empathy, strong communication skills, attention to detail, and the ability to balance a high-volume pipeline with personalized patient care.

Key Responsibilities

Lead Management & Conversion

Respond to all inbound leads within 5 minutes of receipt
Manage inquiries from phone, web forms, referrals, email, and fax channels
Conduct discovery calls to understand patient needs and motivations
Build rapport quickly and guide patients toward scheduling an evaluation
Strong consultative selling skills with the ability to uncover needs, build trust quickly, and guide prospects toward a decision.
Address common concerns related to cost, timing, insurance, and treatment options
Ensure every interaction ends with a clear next step

Insurance Verification & Financial Guidance

Verify insurance eligibility, benefits, and authorization requirements
Provide accurate financial estimates before the first visit
Explain payment options and financial agreements clearly and professionally
Assist cash-pay patients in understanding the value of care and available programs

Patient Onboarding & Coordination

Schedule evaluations and send onboarding materials
Ensure intake forms and required documentation are completed prior to appointments
Provide appointment reminders and proactive follow-up
Coordinate seamless handoffs to Patient Care Advisors and clinical teams
Maintain clear communication regarding patient goals, insurance status, and special circumstances

CRM & Documentation Management

Create and maintain accurate patient records in CRM and EMR systems
Document patient goals, referral sources, insurance information, and relevant notes
Ensure consistency and accuracy across all systems
Maintain high standards of data integrity and compliance

Personal Injury & Workers’ Compensation Support

Collect and document case information accurately
Coordinate lien agreements and supporting documentation
Work closely with billing and administrative teams on complex cases
Escalate legal or authorization concerns appropriately

Required

Fluent English and Spanish communication skills
2+ years of experience in patient coordination, healthcare intake, customer service, call center, admissions, or sales-focused healthcare roles
Strong phone presence and relationship-building skills
Experience handling sensitive information with professionalism and confidentiality
Excellent organizational and multitasking abilities
Ability to work independently in a remote environment
Strong attention to detail and follow-through

Preferred

Experience with CRM(Second Door or similar) and EMR systems(Prompt)
Insurance verification and healthcare benefits experience
Physical therapy, medical practice, healthcare services, or wellness industry experience
Sales, appointment-setting, or lead conversion experience

What Makes You Successful

You build trust quickly and naturally.
You are highly responsive and action-oriented.
You communicate with empathy, confidence, and professionalism.
You enjoy helping people navigate complex situations.
You are comfortable discussing insurance, finances, and treatment options.
You combine strong sales instincts with a genuine desire to help others.
You thrive in a fast-paced, mission-driven environment.

Language Requirements

Fluent English (required)
Fluent Spanish (required)

Compliance & Professional Standards

Maintain HIPAA compliance and patient confidentiality at all times
Follow company policies, procedures, and documentation standards
Demonstrate professionalism, accountability, and integrity in all patient interactions
Maintain accurate records and ensure compliance with healthcare regulations

Job Type: Full-time

Pay: $27,000.00 - $30,000.00 per month

Experience:

Patient Care Specialist: 3 years (Required)

Work Location: Remote

Postulación rápida

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Quiero recibir la alerta de empleo más reciente para new balance

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