20 publicaciones de empleo destacadas en lead, logistics (¡Están contratando!)

CX Team Lead - DTC Brands experience required
Aventus LLC —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Capacitación
Postulación rápida
13d
Logistics Sales Manager
Ascent Logistics USA —Desde casa
- $50,000 a $80,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- CRM software
- Administración de personal
- Experiencia en ventas
Postulación rápida
Partner Success Manager
OLIMP —Desde casa
- $21,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
11d
Logistics Shipping Supervisor
AMT - The Association For Manufacturing Technology —Silao, Gto.
- $45,000 a $55,000 por mes
- Tiempo completo
- Inglés
- Microsoft Office
- Licenciatura
- Oportunidades de crecimiento
Postulación rápida
Gerente General de Operaciones
Essex Brownell —Torreón, Coah.
- $90,000 a $120,000 por mes
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
- Seguro de vida
Postulación rápida
Client Sucess Manager
ITCM —Desde casa
- $40,000 a $50,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Licenciatura
- Negocios
- Seguro dental
- Seguro de la vista
Postulación rápida
Software Quality Assurance Engineer MX
Magnoli Technologies —Desde casa
- $258 a $431 por hora
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Experiencia en bases de datos
- SQL
Postulación rápida
Strategic Sourcing Manager
STP —Reynosa, Tamps.
- $900,000 a $1,300,000 por año
- Tiempo completo
- Bilingüe
- Inglés
- Licenciatura
Postulación rápida
2d
LATAM Inbound Sales Representative — U.S. Home Services
Mother Modern Plumbing —Desde casa
- Hasta $40,000 por mes
- Incluye fines de semana
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- HVAC
Postulación rápida
Gerente de Operaciones
CSC, Logística y Transporte —San Luis Potosí, S. L. P.
- $55,000 a $65,000 por mes
- Tiempo completo
- Microsoft Excel
- Mantenimiento
- Licenciatura
Postulación rápida
Gerente General de Operaciones
GRUPO MAPZ —San Francisco del Rincón, Gto.
- $40,000 por mes
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Postulación rápida
Materials Management Professional Sr.
Siemens —Querétaro, Qro.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Coordinador de Logística - IMMEX
SFH RECLUTAMIENTO —Saltillo, Coah.
- $35,000 a $40,000 por mes
- Tiempo completo
- Microsoft Excel
- Experiencia en control de inventarios
- Experiencia en ventas
- Estacionamiento gratuito
- Ayuda o servicio de transporte
Postulación rápida
1d
Lean Manufacturing Lead
Franke —San Luis Potosí, S. L. P.
- Bilingüe
- AutoCAD
- Oracle
Cunduacan, Tabasco, MX - Logistics & Procurement Coordinator
Halliburton —Cunduacán, Tab.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Jefe de Operaciones y Logística
CG Solutions —San Luis Potosí, S. L. P.
- $30,000 a $37,000 por mes
- Tiempo completo
- Administración de personal
- Experiencia en control de inventarios
- Gestión de inventario
Postulación rápida
Sales Account executive (Fully Remote)
Only A Click —Desde casa
- $17,860.38 a $35,720.76 por mes
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
Postulación rápida
Purchasing Coordinator
OIP Mexico —La Joya de los Cabos, B.C.S.
- $25,000 a $30,000 por mes
- Tiempo completo
- Microsoft Excel
- Inglés
- Licenciatura
Postulación rápida
Logistics Assistant
WTS Energy —Tampico, Tamps.
- Hasta $50,000 por mes
- Tiempo completo
- Microsoft Excel
- Servicio al cliente
- Inglés
Postulación rápida
Lead Services Specialist - Customer Contract Management Tuxpan / Braskem
GE Vernova —Samara, S. L. P.
- Tiempo completo
- Administración de personal
- Disponibilidad para viajar hasta un 50 %
- Servicio al cliente

Quiero recibir la alerta de empleo más reciente para lead, logistics

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CX Team Lead - DTC Brands experience required

Aventus LLC -
Desde casa

Postulación rápida

Información del empleo

Tiempo completo
Hace 13 días

Cualificaciones

Administración de personal
Slack
Inglés
E-commerce
Administración del desempeño
Garantía de calidad
Capacitación
Atención al cliente
Liderazgo

Descripción completa del empleo

Join the Aventus Team!

We are Aventus — a boutique customer experience BPO in Charleston, South Carolina, with over 10 years of providing omnichannel support to 100+ amazing clients and partners in the e-commerce industry.

Check out our website: (http://www.aventus.com/)www.aventus.com (http://www.aventus.com/)

We need an energetic, detail-obsessed CX Team Lead with experience in the e-commerce space and working with DTC brands. Do you thrive in a hands-on environment where your coaching and meticulous oversight directly shape the customer journey? Aventus is seeking a dedicated CX Team Lead to manage our remote operations and ensure every customer interaction is a moment of service excellence.

This is a pivotal role for someone ready to dive into the details, drive performance, and manage a team of agents supporting our dynamic brand.

What You'll Be Doing

As a Dedicated CX Team Lead, you will be the driving force behind the performance, compliance, and energy of your remote team. Your focus will be on delivering a superior customer experience through meticulous performance management and high-impact coaching.

Core Responsibilities:

Performance & Detail Management: Metaculously monitor performance dashboards, queue health, and individual agent output to ensure strict adherence to KPIs (e.g., SLA, CSAT, Quality Score) and SOPs, leaving no detail overlooked.
Energizing & Structured Coaching: Implement a high-energy, structured coaching framework through regular 1:1 sessions, fostering a culture of continuous improvement, motivation, and accountability across the team.
Compliance & Security: Maintain rigorous, detail-oriented compliance with WFH data privacy and security standards (ISO, PCI), actively verifying secure workspace setups and login protocols for a sensitive D2C operation.
Tool & Systems Expertise: Expertly utilize remote tools (Scorebuddy, CRM, etc.) to conduct deep-dive analysis on quality, productivity trends, and agent performance, turning data into actionable coaching plans.
Communication & Reporting: Provide clear, highly detailed, asynchronous updates (Slack, Monday.com, email) on campaign health, quality trends, and performance metrics to stakeholders, ensuring absolute clarity and transparency.
Team Leadership & Adaptability: Serve as a positive, high-energy leader who drives team adaptability to new D2C products, service processes, or tool updates, ensuring seamless transitions and minimal disruption.
Operational Execution: Effectively manage personal and team adherence to schedules and break compliance within the flexible WFH environment, while assisting with basic technical troubleshooting (VPN, access) to keep the team operational.

What You'll Bring to the Table

D2C Experience (Required): Proven experience leading or managing customer support for a Direct-to-Consumer (D2C) brand or product line.
CX Leadership: 2+ years of hands-on experience in a leadership, coaching, or team lead role, preferably in a remote BPO or high-growth environment.
Energy & Drive: A naturally energetic and enthusiastic approach to leadership that motivates remote teams and creates a positive work environment.
Detail Orientation: A meticulous, keen eye for detail with a proven ability to manage complex compliance, quality assurance, and granular performance metrics.
Digital Fluency: Expert comfort using modern productivity and collaboration tools (Slack, Monday.com, Google Workspace) and performance analysis dashboards.
Communication: Exceptional written and verbal English communication skills, with a focus on delivering constructive, data-backed feedback.
Coaching Expertise: Documented ability to inspire significant and measurable improvement in team performance through structured, high-impact coaching methodologies.

Your Key Competencies and Attributes:

People Development: Coaches others for performance and future roles, adapting strategies to virtual environments.
Efficiency & Remote Productivity: Achieves output goals with minimal wasted effort, leveraging digital tools to manage remote operations.
Creativity & Innovation: Collaborates with peers and stakeholders to design new approaches to coaching, engagement, and solving remote work challenges, fostering innovation through shared ideas.
Digital Communication: Effectively conveys ideas across chat, email, and video; ensures clarity without face-to-face cues.
Tech Savviness: Confidently uses remote dashboards, CRM, time trackers, and can troubleshoot common tools.
Proactivity & Self-Motivation: Takes initiative in identifying issues and driving solutions without micromanagement.
Flexibility & Change Resilience: Adjusts quickly to new systems, processes, and market shifts, guiding the team through changes.
Data-Driven Coaching: Uses QA scores, attendance records, and performance dashboards to inform coaching sessions.
Emotional Intelligence & Empathy: Reads virtual cues effectively, builds trust, and supports mental well-being in a WFH setup.
Calm Under Pressure: Maintains stable, reassuring leadership during periods of high demand or technical disruptions.

What's In It For You?

100% Remote Work – Work from anywhere in Mexico
Career Growth – Opportunities to scale into higher leadership roles
Competitive Pay – $9/hr + benefits as an independent contractor
Supportive Culture – Work alongside a team that values transparency and innovation
People-First Vibes – We believe in fun, flexibility, and thriving together
Annual Performance Reviews – Your growth is recognized and rewarded

Ready to Coach from Anywhere?
If you're passionate about developing others, building resilient remote teams, and leading with data, we'd love to hear from you!

Postulación rápida

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