20 publicaciones de empleo destacadas en human security (¡Están contratando!)

Home Security Support Specialist (FR-ENG)
TELUS Digital —Santa Tecla, Coah.
- Incluye fines de semana
- Bilingüe
- Administración de personal
- Servicio al cliente
Human Resources Representative
Encore Global —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manager, Strategic Sourcing (Human Resources HR, Labor, Recruiting, Employee Benefits, Training & Development, etc.)
Qualcomm —Ciudad de México, CDMX
- Tiempo completo
- Doctorado
- Análisis de datos
- Maestría
Director Of Operations
Thompson Zihuatanejo —Zihuatanejo, Gro.
- Incluye fines de semana
- Administración de personal
- Inglés
- Microsoft Office
10d
Global IT Human Resources Sr. Specialist
Nemak —Saltillo, Coah.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Security Manager
Chanel —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Senior Fullstack Engineer / Team Lead
Codigo MX, Inc —Desde casa
- $100,000 a $120,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Informática
- DevOps
- Análisis de datos
Postulación rápida
Sr HR Generalist
Eaton —Siglo XXI, Son.
- Microsoft Excel
- Inglés
- Microsoft Office
- Seguro de vida
3d
Home Security Specialist (FR-ENG)
TELUS Digital —Santa Tecla, Coah.
- Incluye fines de semana
- Bilingüe
- Administración de personal
- Experiencia en ventas
Regional Safety Manager - LATAM, DCC Communities
Amazon Data Services MX, S. de - F50 —Querétaro, Qro.
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Security Specialist
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
10d
Talent Acquisition Analyst
World Business Lenders, LLC —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
GRC Analyst (Remote LATAM)
Atmosera —Desde casa
- Home Office (Desde casa)
- Microsoft Powerpoint
- Azure
- DevOps
Postulación rápida
Human Resources Generalist
MDMG MiDoctor —Residencial San Agustín Primer Sector, N. L.
- $25,000 a $30,000 por mes
- Tiempo completo
- Trabajo híbrido
- Bilingüe
- Inglés
- Microsoft Office
Postulación rápida
12d
Senior Security Engineer (Europe, Remote)
INTEL 471 —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- DevOps
- Desarrollo de software
2d
Talent Acquisition Recruiter, Senior
Qualcomm —Ciudad de México, CDMX
- Tiempo completo
- Doctorado
- Maestría
- Bachillerato
Security Operations Analyst
Delinea —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Access
- Administración de personal
- Inglés
- Seguro de vida
Home Security Specialist
TELUS Digital —Santa Tecla, Coah.
- Incluye fines de semana
- Bilingüe
- Administración de personal
- Servicio al cliente
HR Coordinator
Lumivero —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Inglés
- Microsoft Office
11d
AI Security Solutions Consultant (Remote, MEX)
CrowdStrike —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Azure
- Inglés

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Home Security Support Specialist (FR-ENG)

TELUS Digital -
Santa Tecla, Coah.

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Información del empleo

Cualificaciones

Bilingüe
Francés
Administración de personal
Internet de las cosas
Servicio al cliente
Firmware
Inglés
Sistema de seguridad
Bachillerato
Seguridad

Descripción completa del empleo

Description

We are seeking a Home Security Tech Support Specialist – (French-English) to provide advanced technical support for home security systems. This role requires fluency in French and English and involves assisting customers with troubleshooting security devices, resolving connectivity issues, and ensuring optimal system performance. The ideal candidate has strong problem-solving skills, technical expertise, and a passion for delivering outstanding customer experiences.

Key Responsibilities:
Provide bilingual technical support in French and English for home security products, including alarm systems, surveillance cameras, smart locks, and monitoring services.

Diagnose and troubleshoot technical issues, such as connectivity problems, hardware malfunctions, and software updates.

Assist customers in setting up, configuring, and optimizing security systems and mobile applications.

Guide customers through security system tests, firmware updates, and troubleshooting procedures.

Document reported issues and provide accurate, detailed solutions in the company’s technical support system.

Work closely with engineering, monitoring centers, and customer service teams to escalate and resolve complex issues efficiently.

Educate customers on system functionality, security best practices, and proactive maintenance.

Assist with service plan upgrades, including recommending advanced security features and premium monitoring solutions.

Stay informed about the latest home security technologies, industry trends, and troubleshooting methodologies.

Requirements:
Education: High school diploma or equivalent

Experience: Previous experience in technical support, home security, or IT troubleshooting preferred.

Languages: Fluency in French and English is required.

Skills:

Strong knowledge of home security systems, smart home technology, and networking.

Excellent communication skills with the ability to explain complex technical issues in simple terms.

Proficiency in troubleshooting software, mobile applications, and IoT security devices.

Experience using customer service and ticketing platforms (CRM tools, remote troubleshooting software).

Ability to work efficiently in a fast-paced environment, managing multiple technical inquiries.

Strong attention to detail and customer-focused approach.

Other: Availability to work flexible shifts, including evenings, weekends, and holidays.

Benefits:
Competitive salary and benefits package.

Career growth opportunities in technical support, security technology, and customer service.

A supportive and inclusive work environment.

Professional training on advanced security systems, troubleshooting techniques, and customer service strategies.

If you are passionate about security technology and helping customers resolve technical challenges, apply today and join our team!

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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