20 publicaciones de empleo destacadas de quality assurance en zapopan, jal (¡Están contratando!)

Local Case Intake Advisor and Call Handler (English), GBS Patient Safety (Temporary -12 months)
AstraZeneca —Zapopan, Jal.
- Microsoft Excel
- Administración de personal
- Inglés
2d
QA Analyst (On site - Midtown Jalisco, GDL)
INNTECI - QUID - BGWI —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Estacionamiento gratuito
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Validation and Verification Team Leader
Bosch Group —Guadalajara, Jal.
- $19,000 por mes
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Liderazgo
- Administración del tiempo
- Programa de referidos
Postulación rápida
8d
Customer Service Representative - B&E
Wipro Limited —Guadalajara, Jal.
- Hasta $18,500 por mes
- Servicio al cliente
- Inglés
- Habilidades de comunicación
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
9d
Sr. Engineer - Testing & Quality Assurance N 4B
EDM S de RL de CV —Zapopan, Jal.
- Oracle
- Informática
- Inglés
Postulación rápida
Analista de Calidad
Mondelēz International —Tlajomulco, Jal.
- Tiempo completo
- Permiso de maternidad y paternidad
Global Internal Auditor
SMTXTRA MEX —Balcones Del Sol, Jal.
- $22,000 a $25,000 por mes
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
5d
Business Development Candy
Mondelēz International —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Habilidades de comunicación
- Permiso de maternidad y paternidad
Business system data analyst
NXP Semiconductors —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- ERP systems
- Análisis de datos
Plant Quality Engineer
IEE —Zapopan, Jal.
- Inglés
- Microsoft Office
- Licenciatura
Logistics Material Flow Analyst
Hella —Tlaquepaque, Jal.
Specialist, Food Safety
Mondelēz International —Tlajomulco, Jal.
- Turno de 8 horas
- Administración de personal
- Inglés
- Licenciatura
- Permiso de maternidad y paternidad
Becario de QA
Corporativo Fragua —Country Club, Jal.
- Medio tiempo
- Microsoft Excel
- Ingeniería
- Capacidad analítica
Postulación rápida
Buyer
Amphenol Network Solution —Campestre Los Robles, Jal.
- $29,000 a $32,000 por mes
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro de vida
Postulación rápida
Learning Program Manager
Wizeline —Guadalajara, Jal.
- HTML
Sr Director, Quality
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
- Seguro de vida
Manager I, Operations - GDL
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Guadalajara, Jal.
- Incluye fines de semana
- Microsoft Excel
- Administración de personal
- Inglés
Senior Internal Auditor
Driscoll's, Inc. —Zapopan, Jal.
- $88,000 a $113,000 por año
- Microsoft Excel
- Oracle
- Administración de personal
- Seguro dental
- Seguro de la vista
Postulación rápida
Quality Engineer
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Licenciatura
- Sin título de educación superior
- Captura de datos
EMO Mexico Sr Planner
Brown-Forman —Guadalajara, Jal.
- Microsoft Word
- Microsoft Excel
- Administración de personal

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Local Case Intake Advisor and Call Handler (English), GBS Patient Safety (Temporary -12 months)

AstraZeneca -
Zapopan, Jal.

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Información del empleo

Hace 2 días

Cualificaciones

Microsoft Excel
Administración de personal
Inglés
Mejora continua
Farmacia
Recolección de datos
Habilidades de comunicación

Descripción completa del empleo

Location Zapopan, Jalisco, Mexico Job ID R-258520 Date posted 18/08/2026

Join AstraZeneca’s Global Business Services Patient Safety team and play an important role in protecting patients by supporting the accurate and timely management of Individual Case Safety Reports (ICSRs).

As a Local Case Intake Advisor and Call Handler, you will manage the intake, processing, documentation, and follow-up of safety reports received through local country mailboxes and follow-up calls. You will work closely with local Marketing Companies and a broad range of internal and external stakeholders, including healthcare professionals, patients, consumers, health authorities, and external service providers.

Working under the guidance of the Case Intake Team Manager, you will independently deliver routine activities, resolve moderately complex issues, and ensure that all work is completed in accordance with AstraZeneca policies, Good Pharmacovigilance Practice, and applicable national regulatory requirements.

Key Responsibilities

Conduct follow-up calls with healthcare professionals, patients, consumers, and other reporters to obtain information required for ICSR processing.
Monitor local country mailboxes for adverse events and follow-up requests, and accurately document call outcomes, contact attempts, and information received.
Support the handling and processing of adverse event reports from clinical, post-marketing, literature, and Organized Data Collection Program sources.
Review, assess, process, and track safety information in applicable pharmacovigilance systems and tracking tools.
Identify Product Quality Complaints and Product Security complaints, including collecting information required for adverse event reporting.
Support responses to health authority queries relating to ICSRs and telephone follow-up activities.
Perform reconciliations to ensure the accuracy of pharmacovigilance data transferred and received.
Support regulatory database screening, literature searches, document filing, and archiving activities where required.
Contribute to the implementation of Corrective and Preventive Actions, late-log processing, quality incident reporting, and audit and inspection readiness.
Support the local Patient Safety team during audits and regulatory authority inspections.
Work collaboratively with Medical Information, Medical Affairs, Clinical Operations, Regulatory Affairs, Commercial, Quality Assurance, Legal and Privacy, Global Regulatory Affairs, Global Patient Safety, and external partners.
Provide Patient Safety expertise and guidance to local Marketing Company stakeholders on issue management, information gathering, action plans, and safety data.
Complete required training and maintain current knowledge of relevant regulations, procedures, product status, and product safety commitments.

Required Qualifications

Degree in Pharmacy, Medicine, or another relevant scientific discipline.
Knowledge of pharmacovigilance and Good Pharmacovigilance Practice.
Understanding of relevant health authority regulations.
Experience or capability in call handling and conducting structured follow-up interactions.
Excellent written and verbal communication skills in English.
Strong attention to detail and accurate documentation skills.
Excellent knowledge of Microsoft Excel.
Effective problem-solving skills and a lateral, practical approach to resolving issues.
Ability to collaborate effectively across functions and with internal and external stakeholders.
Understanding of vendor or external service provider management.

Preferred Qualifications

Influencing and conflict-resolution skills.
Medical knowledge within AstraZeneca’s therapeutic areas.
Project management experience.
Experience participating in above-market or global projects.
Experience supporting audits or regulatory authority inspections.

Why Join Us

This role offers the opportunity to:

Make a meaningful contribution to patient safety and the safe use of AstraZeneca medicines.
Build experience across the full range of local pharmacovigilance and ICSR activities.
Collaborate with diverse stakeholders across local Marketing Companies, global functions, health authorities, healthcare professionals, and external partners.
Contribute to quality management, regulatory compliance, audit readiness, and continuous improvement.
Develop your expertise in a globally connected Patient Safety environment while working in accordance with AstraZeneca’s values and Code of Conduct.

How to Apply

If you have the scientific background, pharmacovigilance knowledge, communication skills, and attention to detail required for this role, submit your application through the relevant AstraZeneca careers or job-board posting. Please ensure your application demonstrates your experience in patient safety, case intake, follow-up calls, pharmacovigilance systems, or related regulatory activities.

Date Posted

19-Aug-2026

Closing Date

01-Sep-2026

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

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quality assurance empleos en zapopan, jal

Local Case Intake Advisor and Call Handler (English), GBS Patient Safety (Temporary -12 months)

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