20 publicaciones de empleo destacadas de customer service analyst en querétaro de arteaga (¡Están contratando!)

Analyst, Customer Service
Wella Company —Querétaro, Qro.
- Microsoft Excel
- Servicio al cliente
- Inglés
Revenue Analyst II
Ria Money Transfer (Dandelion) —Querétaro, Qro.
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Mercadotecnia
Postulación rápida
GDSN Data Operations Analyst
Kellanova —San Antonio de la Punta, Qro.
- Administración de personal
- Inglés
- Licenciatura
6d
Supervisor, Purchasing
Flowserve, S. de R.L. de C.V. (Mexico) —Parque Tecnológico Innovación Querétaro, Qro.
Postulación rápida
CBS US Payroll Analyst
Michelin —Querétaro, Qro.
- Inglés
7d
Entry Finance Professional - Temporal
Kellanova —San Antonio de la Punta, Qro.
- Por temporada
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
6d
Service Center Analyst
Continental —Querétaro, Qro.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Development Analyst
Ria Money Transfer (Dandelion) —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Inglés
- Apertura de nuevos negocios
- Seguro de vida
Postulación rápida
Revenue Analyst
Ria —Querétaro, Qro.
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Mercadotecnia
- Descuento de gimnasio
- Seguro de vida
Accounts Receivable Analyst
Kellanova —San Antonio de la Punta, Qro.
- Administración de personal
- Inglés
- Microsoft Office
7d
Demand Planning Analyst
MKS Inc. —Benito Juárez, Qro.
- Microsoft Excel
- Oracle
- Microsoft Outlook
Postulación rápida
Credit Analyst
Nilfisk de Mexico Manufacturing S. de R.L. de C.V. —Querétaro, Qro.
- Administración de personal
- Experiencia en ventas
- Recursos humanos
- Seguro de la vista
- Seguro de vida
Postulación rápida
Oracle OTM Solutions Analyst
Redwood Logistics —México, Qro.
- Tiempo completo
- Home Office (Desde casa)
- Oracle
- Administración de personal
- Servicio al cliente
- Seguro de vida
Postulación rápida
7d
ICT Site Services Analyst (Temporary)
Kerry —Querétaro, Qro.
- Azure
- Administración de personal
- Licenciatura
9d
Operational Service and Project Manager - Americas
Johnson Matthey —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Licenciatura
- Descuento de gimnasio
Financial Analyst – Customer Dedicated
Redwood Logistics —México, Qro.
- Tiempo completo
- Trabajo híbrido
- Bilingüe
- Microsoft Excel
- Inglés
- Seguro de vida
Postulación rápida
8d
Material Master Data Administrator, GMDG
AptarGroup, Inc. —Querétaro, Qro.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Credit Analyst
Watlow Electric Manufacturing, Inc. —Parque Industrial el Marqués, Qro.
- Microsoft Office
- Licenciatura
- Sin título de educación superior
- Seguro dental
- Seguro de la vista
Postulación rápida
Fraud Analyst
Xe —Querétaro, Qro.
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Seguro de vida
Postulación rápida
Application Support Analyst (IT)
IMI Plc - Legacy Precision —Parque Industrial Querétaro, Qro.
- Tiempo completo
- Oracle
- Administración de personal
- Experiencia en ventas

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Analyst, Customer Service

Wella Company -
Querétaro, Qro.

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Información del empleo

Cualificaciones

Microsoft Excel
Servicio al cliente
SAP
Inglés
Análisis financiero
Bachillerato
Licenciatura
Tablas dinámicas
Liderazgo
Habilidades de comunicación

Descripción completa del empleo

Function: Supply Chain

Location: Queretaro, QUE, MX

Work Arrangement: Hybrid

CUSTOMER SERVICE ANALYST

Location: Caleras de Amexhe, Gto.

THE ROLE

We are actively looking for a Sales Customer Service Analyst who will demonstrate extraordinary customer service and will embody the Vision of Wella focused on meeting the end-to-end needs of our clients from the initial order placement through the end of the cash cycle. This role will be responsible for executing standard orders, shipping and billing procedures in accordance with Wella policy requirements, manage process resolution, and collaborate with internal and external cross-functional teams and customers. You will become the voice of our customers in bringing back insights that will deliver their needs as you build partnerships with them and innovate in a fast-moving salon industry.

KEY RESPONSIBILITIES

Create initial order entries and maintain high product and service quality

Respond to customer calls and inquiries regarding products, orders, and pricing in a timely manner
Ensure order size optimization and understand order patterns to improve business performance and drive improvements in departmental KPIs
Handle emergency orders and emergency alternative procedures for urgent requests
Provide support for on-time delivery to customers and handle returns and refusals
Issue reports and follow-up on results and participate in internal and external audits
Assign correct reason codes for root cause analysis on all KPI's, and drive improvement opportunities based on the root causes
Inform customer and sales personnel of reported shortages, damages, transportation updates, and other customer relevant information
Execute and analyze FROT, CDR, and POM data for analyzing departmental KPIs for the Customer Service organization (fill rate and on time,

QUALIFICATIONS

Essential:

High School degree required, Bachelor’s degree in related field preferred.

Excel (pivot tables, formulas, functions), general computer experience required
Knowledge in Supply Network Operations (or general business background).
Communication skills: Ability to communicate clearly, transparently, concisely, and on a timely basis with leadership and customers
Collaboration Skills: Ability to work collaboratively across different styles and develop strong partnerships.
Flexible & agile in completing various duties from order entry, financial analysis, issue resolution, and customer query management while also being able to shift priorities due to current activity (promos, volume, month end, etc).
Previous work experience using SAP

Desirable:

Entrepreneurial and critical thinking in a fast-paced industry by making principle based decisions that deliver win-win situations for the company and our stylists.

Strong organizational skills to promptly respond to queries, follow timelines and SOPs to ensure high quality delivering service.
Aptitude for problem solving; proven ability to create, implement and measure new
Transparent, inclusive, and collaborative with different personality types, and passionate about helping people.
Partner and influence others effectively is key as there is constant communication with customers and internal partners to deliver on customer expectation.

EEO OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empleo

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customer service analyst empleos en querétaro de arteaga

Analyst, Customer Service

Revenue Analyst II

GDSN Data Operations Analyst

Supervisor, Purchasing

CBS US Payroll Analyst

Entry Finance Professional - Temporal

Service Center Analyst

Business Development Analyst

Revenue Analyst

Accounts Receivable Analyst

Demand Planning Analyst

Credit Analyst

Oracle OTM Solutions Analyst

ICT Site Services Analyst (Temporary)

Operational Service and Project Manager - Americas

Financial Analyst – Customer Dedicated

Material Master Data Administrator, GMDG

Credit Analyst

Fraud Analyst

Application Support Analyst (IT)

Quiero recibir la alerta de empleo más reciente para customer service analyst en querétaro de arteaga

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