18 publicaciones de empleo destacadas de reservation specialist en mexico (¡Están contratando!)

Reservations Sales Specialist, IHG - Remote (Mexico)
InterContinental Hotels Group —Benito Juárez, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
End User Support Specialist – Level 2
Mapal Group —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Salesforce
- Inglés
Postulación rápida
Travel Support Specialist
Ultimate Jet Vacations —Desde casa
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
Postulación rápida
Business Application Specialist
Sqills —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Licenciatura
Postulación rápida
TEMPORAL - Manager, Digital + Technology Transformation Rooms Operations Specialist, CALA
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Disponible para viajar
- Presencial
- Liderazgo
11d
TEMPORAL - Manager Digital & Technology Transformation Sales and Reservations Specialist, CALA
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Administración de personal
- Experiencia en ventas
7d
Specialist Operational Workforce Management
InterContinental Hotels Group —Benito Juárez, CDMX
- Incluye días feriados
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Bachillerato
3h
Market Performance Specialist
SiteMinder —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
Concierge Coordinator
Ultimate Jet Vacations —Desde casa
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
Revenue Management Specialist
InterContinental Hotels Group —Guadalajara, Jal.
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Business Activation Specialist
InterContinental Hotels Group —Guadalajara, Jal.
- Salesforce
- Inglés
- Apertura de nuevos negocios
RSNA Expert - Marketing Specialist
Carestream Health —Zapopan, Jal.
- Administración de personal
- Salesforce
- Inglés
Booking Sales Representative (Uncapped Commissions)
Landing —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
12d
Spa Specialist
Marriott International, Inc —Cruz de Huanacaxtle, Nay.
- Tiempo completo
- Bachillerato
- Gestión de venta al por menor
5d
Logistics Specialist Production Planner (Sr.)
Hella —El Salto, Jal.
- Administración de personal
- ERP systems
Logistics Specialist (Prod. Plan.)
Hella —Tlajomulco, Jal.
- Administración de personal
- ERP systems
Area Leisure Sales Manager, Mexico City
Ennismore —Ciudad de México, CDMX
- Incluye fines de semana
- Experiencia en ventas
- Microsoft Office
- Liderazgo
Postulación rápida
Revenue Manager
InterContinental Hotels Group —Guadalajara, Jal.
- Administración de personal
- Inglés
- Licenciatura

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Reservations Sales Specialist, IHG - Remote (Mexico)

InterContinental Hotels Group -
Benito Juárez, CDMX

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Información del empleo

Cualificaciones

Bilingüe
Plurilingüe
Experiencia en ventas
Servicio al cliente
Centro de llamadas
Inglés
Bachillerato
Licenciatura
Habilidades de comunicación
Experiencia en hoteles

Descripción completa del empleo

Location: Mexico (Remote; must have permission to work in Mexico)
Trabajo 100% remoto en la República Mexicana

Role Purpose:
Join our dynamic team as a Reservations Specialist, where you will provide exceptional travel advice and solutions. As a key point of contact for our customers, you will embody the IHG brand experience, taking pride in every interaction to educate guests about our offerings. You will have the autonomy to make creative decisions that cater to the unique travel needs of our guests, driving revenue and fostering customer loyalty. If you are passionate about learning and growing in a fast-paced environment, we want to hear from you!

Key Responsibilities:

Deliver industry-leading reservation solutions in both Spanish and English for all customer inquiries.
Champion our brand values by demonstrating knowledge, passion, and pride in our services.
Embrace the global and cultural diversity of our guests and business needs.
Consistently meet or exceed performance expectations in revenue, conversion, quality, and guest satisfaction.
Build rapport with guests through active listening and a warm, conversational approach.
Inspire loyalty through personalized and efficient service tailored to guest needs.
Proactively find creative solutions to challenges and take accountability for results.
Manage time effectively, adhering to schedules and compliance requirements.
Navigate multiple web-based systems to enhance the guest experience.
Actively participate in company initiatives, training, and events.
Take ownership of your personal development while aligning with team and company goals.
Embrace change and support colleagues through transitions.
Seek opportunities to improve individual and team performance.

Key Skills & Experience:

Education: High school diploma required; a college degree in Tourism or a related field is preferred.
Experience: Previous call center experience in a sales capacity or other call handling experience is preferred. Hotel/travel experience is a plus.

Technical Skills:

Bilingual communication skills (Spanish and English) – listening, written, and verbal. An English test and interview questions will be part of the selection process. Intermediate to advanced English skills are required for the job.
Strong customer service and sales skills, balancing sales with service.
Social intelligence, including empathy and cultural sensitivity.
Strong web-based navigation skills and the ability to embrace technological changes.
Efficient and accurate data capture and basic troubleshooting skills.
Effective use of online communication tools and systems.

Schedule Flexibility:

This position requires schedule flexibility, as operations may require working on weekends or national holidays. Normal working hours will be a 9-hour schedule (including a 1-hour lunch break) within the reservations center service window (5 AM to 12 AM midnight), with 2 days off per week.

Physical Requirements:

The majority of work is performed in a remote environment (work from home).

Trabajo 100% remoto en la República Mexicana

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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reservation specialist empleos en mexico

Reservations Sales Specialist, IHG - Remote (Mexico)

End User Support Specialist – Level 2

Travel Support Specialist

Business Application Specialist

TEMPORAL - Manager, Digital + Technology Transformation Rooms Operations Specialist, CALA

TEMPORAL - Manager Digital & Technology Transformation Sales and Reservations Specialist, CALA

Specialist Operational Workforce Management

Market Performance Specialist

Concierge Coordinator

Revenue Management Specialist

Business Activation Specialist

RSNA Expert - Marketing Specialist

Booking Sales Representative (Uncapped Commissions)

Spa Specialist

Logistics Specialist Production Planner (Sr.)

Logistics Specialist (Prod. Plan.)

Area Leisure Sales Manager, Mexico City

Revenue Manager

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