20 publicaciones de empleo destacadas de publisher digital en colonia bosques de las lomas cdmx (¡Están contratando!)

Games Player Support Agent
Lionbridge —Ciudad de México, CDMX
- $216,000 por año
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Habilidades de comunicación
- Programa de referidos
14d
Web Publisher
VML —Ciudad de México, CDMX
- Por temporada
- Inglés
- JavaScript
- Recursos humanos
- Horarios flexibles
Postulación rápida
12d
Manager, Investment, Social Media
Quad/Graphics —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Microsoft Office
Primary Spanish Editor
Springer Nature —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Microsoft Office
- Capacidad analítica
8d
Bolster North America - Campaign Manager (CDMX)
Bolster Digital —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Licenciatura
- Mejora continua
Managing Editor
Springer Nature —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Microsoft Office
- Sin título de educación superior
Brand Media Senior Associate
PMG —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Licenciatura
- Ayuda o servicio de transporte
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Display Senior Associate
PMG —Ciudad de México, CDMX
- Microsoft Excel
- Inglés
- SQL
- Ayuda o servicio de transporte
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Programmatic Media Manager
Tres.Zero —Los Alpes, CDMX
- $26,000 a $30,000 por mes
- Tiempo completo
- Mercadotecnia
- Inglés
- Licenciatura
Postulación rápida
8d
Digital Producer
Springer Nature —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Investigación
- Educación
7d
IT Lead Business Analyst
Springer Nature —Ciudad de México, CDMX
- Tiempo completo
- PMP
- Ingeniería
- Inglés
Sales Account Manager Ads, Amazon Advertising Mexico
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Mercadotecnia
- Maestría
Global SEO & Organic Growth Manager (Multi-Country | eCommerce)
Workana —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Inglés
Postulación rápida
Strategic Partner Development Revenue Lead, Sellside Monetization
Google —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Apertura de nuevos negocios
6d
Head of Channel and Business Development, Sellside Latam
Google —Ciudad de México, CDMX
- Microsoft Outlook
- Administración de personal
- Inglés
1d
Traffic Manager
Equativ —Ciudad de México, CDMX
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- Servicio al cliente
Postulación rápida
5d
Technical Account Manager
Adlook —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
Sales Manager (Mexico)
Verve —Ciudad de México, CDMX
- Mercadotecnia
- Inglés
- Licenciatura
- Programa de referidos
Advertiser Sales Manager - Mexico City
Taboola —Ciudad de México, CDMX
- Experiencia en ventas
- Inglés
Postulación rápida
Sales Manager, Demand Partnerships
Equativ —Ciudad de México, CDMX
- Trabajo híbrido
- Microsoft Excel
- Experiencia en ventas
- Salesforce
Postulación rápida
14h

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Games Player Support Agent

Lionbridge -
Ciudad de México, CDMX

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Información del empleo

$216,000 por año
Hace 14 días

Beneficios

Programa de referidos

Cualificaciones

Servicio al cliente
Inglés
Habilidades de comunicación

Descripción completa del empleo

Job Description

Player Support Agent

As a Player Support Agent, you will be the front line in providing exceptional support to our diverse community of players, resolving issues, and enhancing their overall gaming experience. The ideal candidate will be digital savvy, have a deep understanding of the casual gaming landscape, and a passion for building strong relationships with our players.

What You Will Do

Provide excellent customer service to players, responding to their ticket inquiries, and resolving their problems in a timely and professional manner.

Troubleshoot technical issues that players may encounter while playing the game, including software, hardware, or connectivity problems.

Collect feedback from players regarding game features, bugs, and user experience, and pass this information to the relevant teams such as development or quality assurance.

Enforce the game's terms of service and community guidelines, and deal with violations appropriately, which can include moderating player behavior, issuing warnings, or banning accounts.

Document player interactions, issues, and resolutions for future reference, and contribute to the creation and updating of support articles and FAQs.

Communicate effectively with players, maintaining a friendly and empathetic tone. Work in a team, liaising with other agents and departments.

Participate in training and development activities to stay updated on the latest game updates, customer service techniques, and technical troubleshooting methods.

Regularly report on common queries, issues, and feedback from players to help the company understand player needs and improve the game.

Handle escalation of issues to the relevant higher authority or department when necessary.

To Be Successful You Will Have

1+ Years of experience as Customer Service Representative, or similar field

Basic game industry experience

Excellent English communication skills (C1 level - written and verbal)

Strong customer service skills with the ability to empathize with players

Strong problem-solving and troubleshooting skills

Ability to work in a team

Ability to handle stressful situations and deal with upset players

Experience in a customer service role, preferably in gaming, is an advantage.

Proficient in using computers, with a good understanding of software and hardware

Flexibility to work in shifts, during weekends, or holidays if required.

In Return You Can Expect

Contract of employment with employee benefits package including private medical care, sport card, day off on your birthday and holiday allowance.

Exposure to various technology stacks, and opportunity to cooperate with one of the biggest tech companies in the world.

Access to Lionbridge's Employee Wellness Platform.

Access to both internal and external training platforms.

Career guidance with learning and development opportunities along the way, backed by Lionbridge's internal mobility and referral bonus programs.

Lionbridge Games help our customers deliver the seamless experience they envision to any audience around the world, without compromise. Our team of global gamers helps developers, publishers and platform-holders complete thousands of game audio, localization, testing and other player experience projects on time and on budget. Learn more at games.lionbridge.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The successful candidate will have to pass a criminal background check to Lionbridge’s satisfaction. A criminal record does not constitute an automatic bar to employment at Lionbridge, and the nature of the job, the seriousness of the crime and date of the conviction will be considered.

Breaking Barriers. Building Bridges.

Job Snapshot

Updated Date

14-Jul-2026

Job ID

Job_438

Department

Games Operations

Location

Cdmx Ciudad De Mexico, Distrito Federal, Mexico

Experience

0 - 2 Years

Employee Type

Employee

Employee Sub Type

Temp FT Salaried

Salary Range

MXN 216000 - 216000 (Annual)

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Refina tu búsqueda

publisher digital empleos en colonia bosques de las lomas cdmx

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Quiero recibir la alerta de empleo más reciente para publisher digital en colonia bosques de las lomas cdmx

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