Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
As part of Nu Mexico's KYC Ops team, you'll be at the heart of one of the most important compliance functions in a financial institution — making sure we truly know our customers, protect them, and protect the business from financial crime. Your work directly enables Nu to onboard customers with confidence while staying fully compliant with Mexican and international regulations.
You'll run screening and due diligence routines that span PEP analysis, sanctions list verification (OFAC, UN, SAT 69, Lista de Personas Bloqueadas), FATCA/CRS compliance, and more. Every case you analyze and every opinion you deliver contributes to a financial system that is safer, fairer, and more trustworthy.
This role sits at the intersection of operational precision and regulatory expertise. You'll work independently on your routines while collaborating closely with AML Ops, FinSec Ops, and other teams to handle complex cases and drive continuous improvement across the squad.
- Execute KYC screening and due diligence routines for prospects and customers — including PEP analysis (domestic, related PEP, PEP MX, and international), negative media investigations, and clear risk-based case opinions.
- Analyze and process screening results against regulatory and sanctions lists — including Lista de Personas Bloqueadas, Interpol, SAT 69, OFAC, and UN — delivering thorough, well-documented technical opinions.
- Manage FATCA/CRS compliance routines, ensuring accurate identification and treatment of relevant customers in line with applicable regulations.
- Partner with AML Ops Mexico, FinSec Ops, and other cross-functional teams to evaluate high-risk prospects or clients and reach coordinated, well-supported decisions.
- Identify opportunities to strengthen internal controls and improve KYC operational processes, actively contributing to the squad's continuous improvement initiatives.
- Participate in projects and initiatives with significant operational impact — bringing your regulatory knowledge to help design scalable, compliant solutions.
- Support internal queries on KYC and screening routines, providing clear and timely guidance to colleagues across teams.
Required
- Hands-on experience in KYC, compliance, AML, customer registration, or regulatory operations within a financial institution.
- Solid understanding of Mexican KYC regulatory requirements, including PEP screening, sanctions list verification (OFAC, UN, SAT 69, Lista de Personas Bloqueadas), and FATCA/CRS obligations.
- Strong analytical and investigative skills — able to conduct thorough case reviews, form clear technical opinions, and make well-reasoned recommendations.
- Demonstrated ability to manage competing priorities, meet regulatory deadlines, and operate independently within a structured compliance environment.
- Clear and effective written and verbal communication in Spanish and/or English.
- Meticulous attention to detail and high standards of integrity when handling sensitive customer data.
Nice to have
- Experience with customer onboarding, registration updates, or acquisition compliance processes.
- Proficiency in Excel, Google Sheets, Looker, or SQL for data tracking, reporting, or operational analysis.
- Exposure to process improvement or internal control projects within a compliance or operations team.
Mexico City, Mexico. 100% On-Site · 5 days/week
- Chance of earning equity at Nu
- Extended maternity and paternity leaves
- Health and life insurance
- Dental and Vision Insurance
- NuCare - Our mental health and wellness assistance program
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- Holiday Bonus ("Aguinaldo") of 30 days of pay per year
- 17 days of paid vacation with 25% vacation bonus
- Gym partnership
- Food card
- Work-from-home Allowance
- Parental Consultancy
- Relocation Assistance Package, if applicable
This role is based full-time at one of our offices in Mexico City as a regulatory requirement.
If you're looking for a place to grow your career in a high-performance, mission-driven environment - surrounded by exceptional people and close to the decisions that shape the future of finance in Latin America - this is where that happens.
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