19 publicaciones de empleo destacadas de marriott customer service en ciudad de méxico (¡Están contratando!)

Hotel Manager, The St. Regis Mexico City
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Licenciatura
Travel Experience Agent
Landing —Ciudad de México, CDMX
- $16,500 por mes
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
Marketing Executive - Call Center
MVC Mexico City Marketing & Sales —Ampliación Granada, CDMX
- Experiencia en ventas
- Servicio al cliente
- Bachillerato
1d
Senior Manager, Brand Management
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Presencial
Director - Event Management (non-ECM)
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Administración de personal
- Bachillerato
Sr Enterprise Data Steward
MVC Mexico City Marketing & Sales —Ampliación Granada, CDMX
- Oracle
- Informática
- Microsoft Office
TEMPORAL - Manager, Fiscal & Payments Deployment Solutions, Digital + Technology Transformation, Global Technology
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Procurement Manager
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- Licenciatura
21h
TEMPORAL - Senior Manager, Digital + Tech Transformation Hotel Engagement & Escalations, CALA
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Administración de personal
- Salesforce
- Microsoft Office
Sales Coordinator-Lead Catcher
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Inglés
- POS
Director(a) de Ventas
Marriott International, Inc —Peñón de los Baños, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Mercadotecnia
5d
Gerente de Operaciones Rooms
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Bachillerato
- Recepción
8d
Dir-Sales I
Marriott International, Inc —Peñón de los Baños, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Mercadotecnia
5d
Engineer III
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Carpintería
- Administración de personal
- Mantenimiento
13d
Marketing Coordinator
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Bachillerato
Maintenance
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Carpintería
- Mantenimiento
- Bachillerato
13d
Tax Accountant
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Bachillerato
Senior Staff Accountant
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Bachillerato
Chef - Banquets
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Preparación de alimentos
- Bachillerato

More jobs to discover

Find similar jobs that you might be interested in.

Bilingual Travel & Lifestyle Phone Agent – Premium Travel Services
New Comienzos —Tabacalera, CDMX
Experience creating customized travel itineraries. Knowledge of global destinations and travel geography. Design personalized travel experiences tailored to…
$21,700 a $34,290 por mes
Postulación rápida
Travel Experience Agent
Landing —Lomas de Chapultepec III Sección, CDMX
Flexible schedule: availability between 6:00 AM and 10:00 PM, 5 working days with 2 days off per week. 1+ year of proven customer service experience.
$16,500 a $20,000 por mes
Postulación rápida
7d

Quiero recibir la alerta de empleo más reciente para marriott customer service en ciudad de méxico

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

marriott customer service jobs near ciudad de méxico

Empleos de Travel Agent en Ciudad De México, CDMX

Empleos de Procurement Manager en Colonia Polanco, CDMX

Empleos de Hotel Manager en León, GTO.

Empleos de Hotel Manager en Cancún, Qroo.

Empleos de Hotel Manager en Quintana Roo

Empleos de Hotel en San Miguel De Allende, GTO.

Empleos de Cocina Hotel en Ciudad De México

Empleos de Prevención Hotel en Ciudad De México

Empleos de Hotel Manager en Playa Del Carmen, Qroo.

Empleos de Hotel Hoteles en Cuautitlán Izcalli, Méx.

Empleos de Marketing Manager en Tijuana, B.c.

Empleos de Property Manager en Ciudad De México

Empleos de Project Manager Marketing en Ciudad De México

Empleos de Senior Developer en Colonia Polanco, CDMX

Empleos de Software Developer en Monterrey, N. L.

Empleos de Bi Developer en Ciudad De México

Empleos de Senior Developer en Ciudad De México

Empleos de Senior Developer en Álvaro Obregón, CDMX

Empleos de Coordinador Administrativo Senior en Gómez Palacio, DGO.

Empleos de Director De Proyectos Administrativos en Ciudad De México

Hotel Manager, The St. Regis Mexico City

Marriott International, Inc -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Tiempo completo

Cualificaciones

Inversión
Administración de personal
Gestión de operaciones
Experiencia en ventas
Licenciatura
Negocios
Gestión de venta al por menor
Liderazgo

Descripción completa del empleo

Additional InformationRelocation Assistance Available
Job Number26084970
Job CategoryProperty Leadership
LocationPaseo de la Reforma 439, Mexico City, Distrito Federal, Mexico, 6500
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability and Departmental Budgets

Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.

Reviews financial reports and statements to determine how Operations is performing against budget.

Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.

Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.

Strives to maintain profit margins without compromising guest or employee satisfaction.

Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.

Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.

Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Makes and executes key decisions to keep property moving forward towards achievement of goals.

Managing Property Operations

Strives to improve service performance.

Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.

Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

Ensures core elements of the service strategy are in place to produce the desired results.

Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.

Leading Property Operations Teams

Establishes a vision for product and service delivery on property.

Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.

Ensures employees are treated fairly and equitably.

Managing and Conducting Human Resources Activities

Observes service behaviors of employees and providing feedback to individuals and/or managers.

Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

Stays knowledgeable of leadership talent in the property.

Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Postúlate ahora

Refina tu búsqueda

marriott customer service empleos en ciudad de méxico

Hotel Manager, The St. Regis Mexico City

Travel Experience Agent

Marketing Executive - Call Center

Senior Manager, Brand Management

Director - Event Management (non-ECM)

Sr Enterprise Data Steward

TEMPORAL - Manager, Fiscal & Payments Deployment Solutions, Digital + Technology Transformation, Global Technology

Procurement Manager

TEMPORAL - Senior Manager, Digital + Tech Transformation Hotel Engagement & Escalations, CALA

Sales Coordinator-Lead Catcher

Director(a) de Ventas

Gerente de Operaciones Rooms

Dir-Sales I

Engineer III

Marketing Coordinator

Maintenance

Tax Accountant

Senior Staff Accountant

Chef - Banquets

More jobs to discover

Quiero recibir la alerta de empleo más reciente para marriott customer service en ciudad de méxico

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado