20 publicaciones de empleo destacadas de customer service home office en ciudad de méxico, dif (¡Están contratando!)

Customer Onboarding Specialist - 100% Remote - LATAM
Hostaway —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Bachillerato
- Mejora continua
Postulación rápida
5d
Asesor Bilingue Citas Medicas Home Office
INTERACTIVE ADS —Cuajimalpa, CDMX
- $14,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Oracle
- Inglés
Postulación rápida
5d
Remote Operator & Dispatcher (Independent Contractor) | English Fluency Required | MXN 121/hr
Fusion Factor Corporation —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Bachillerato
Postulación rápida
3d
Bilingual Customer Support Representative (Polanco Office)
Landing —Lomas de Chapultepec III Sección, CDMX
- $16,500 a $18,000 por mes
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Servicio al cliente
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
7d
Bilingual Customer Service Agent
Tres R —Iztapalapa, CDMX
- $20,000 a $21,000 por mes
- Tiempo completo
- Trabajo híbrido
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
3d
Bilingual Customer Service Representative (CDMX, en sitio)
Speed FC/ Cart.com —Colonia Polanco, CDMX
- Hasta $15,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Seguro de vida
Postulación rápida
Vacation Planner - Call Center Inbound Sales - Work From Home (Mexico City Area)
Hyatt Vacation Ownership —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
Client Service Team Lead Position- Latin America
Ascend —Ciudad de México, CDMX
- Administración de personal
- Capacitación
- Liderazgo
Postulación rápida
CUSTOMER CARE AGENT
Pluxee —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Salesforce
- Inglés
Customer Service Specialist
Thales —Federal, CDMX
- Tiempo completo
- Mercadotecnia
- Servicio al cliente
- Inglés
Customer Service Coordinator
QIMA —Ciudad de México, CDMX
- $28,000 a $30,000 por mes
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Air Operations Executive
indie capital humano —Benito Juárez, CDMX
- $19,300 a $24,000 por mes
- Tiempo completo
- Trabajo híbrido
- Inglés
- Licenciatura
- Descuentos y precios preferenciales
- Trabajo desde casa
Postulación rápida
2d
Customer Service Representative
Valuespectrum Technologies —Santa Bárbara, CDMX
- $16,000 a $18,000 por mes
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Internal Support Service Specialist
Ten Group —Ciudad de México, CDMX
- $450,000 a $527,000 por año
- Tiempo completo
- Contratos
- Experiencia en construcción
- Gestión de venta al por menor
- Vacaciones adicionales o permisos con goce de sueldo
- Descuento de empleados
Postulación rápida
7d
Costumer Sucess Manager
ABCW Global —Cuauhtémoc, CDMX
- $30,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Mercadotecnia
- Inglés
- Licenciatura
Postulación rápida
12d
Customer Success Associate - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
Customer Service Trainee
Covestro —Ciudad de México, CDMX
- Microsoft Excel
- Servicio al cliente
- Inglés
4d
CAMPAIGN MANAGER
MANAGE -LATAM —Ciudad de México, CDMX
- Desde $35,000 por mes
- Correo electrónico
- Trabajo híbrido
- Análisis de datos
- Capacidad analítica
- Habilidades de organización
- Horarios flexibles
Postulación rápida
9h
Inbound Sales Development Representative (Mexico/Pakistan)
Applause —Ciudad de México, CDMX
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
5d
administrative assistant
ICON Plc —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
14d

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Customer Onboarding Specialist - 100% Remote - LATAM

Hostaway
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 5 días

Beneficios

Opciones sobre acciones

Cualificaciones

Ventas SaaS
Plurilingüe
Inglés
Bachillerato
Mejora continua

Descripción completa del empleo

NOTE: This is a FULLY remote role, but the candidate must be within LATAM to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within LATAM.

Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth.

Profitable, high-growth, and the first short-term rental PMS unicorn . Join us at our most exciting stage yet! Learn more about our recent valuation and story here.

About the role

As a Customer Onboarding Specialist, you will be instrumental in the first stages of our customer’s journey. You will ensure that new clients are transitioned smoothly and effectively onto our platform, setting them up for success from day one. This position requires a deep understanding of customer engagement and a passion for delivering outstanding service. You will also become an expert user of all Hostaway products.

Your primary focus will be Spanish speaking and English speaking customers across North America and LATAM.

Key Responsibilities

Implement effective onboarding processes for new customers, ensuring a seamless transition and a solid foundation for their success.
Conduct initial training sessions and demonstrations tailored to customer needs, promoting a deep understanding of our product features and capabilities.
Develop customized onboarding materials and resources in both Spanish and English.
Maintain clear, consistent, and proactive communication with new customers throughout the onboarding process.
Collaborate with the sales and customer success teams to identify opportunities for customer satisfaction improvement and to streamline the onboarding process.
Monitor and report on the effectiveness of onboarding initiatives, using customer feedback and onboarding metrics to drive continuous improvement.
Serve as the primary point of contact for new Spanish-speaking customers during the onboarding phase, addressing any issues and ensuring they are resolved promptly.

2+ years of experience in customer onboarding or customer success within the SaaS industry.
C2 level fluency in Spanish and professional proficiency in English are mandatory. English is our company language used internally.
Proven ability to manage high-volume onboarding projects simultaneously, while maintaining sharp attention to detail.
Strong interpersonal skills and the ability to create a positive first impression with new customers.
Excellent communication, presentation, and training skills.
Ability to quickly adapt to new technologies and continuously update skills in a fast-paced environment.
Strong problem-solving skills and the ability to think critically.

What we offer

Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.
100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).
Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.
Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.
Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.
Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.
Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).

Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.

Postulación rápida

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customer service home office empleos en ciudad de méxico, dif

Customer Onboarding Specialist - 100% Remote - LATAM

Asesor Bilingue Citas Medicas Home Office

Remote Operator & Dispatcher (Independent Contractor) | English Fluency Required | MXN 121/hr

Bilingual Customer Support Representative (Polanco Office)

Bilingual Customer Service Agent

Bilingual Customer Service Representative (CDMX, en sitio)

Vacation Planner - Call Center Inbound Sales - Work From Home (Mexico City Area)

Client Service Team Lead Position- Latin America

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Customer Service Coordinator

Air Operations Executive

Customer Service Representative

Internal Support Service Specialist

Costumer Sucess Manager

Customer Success Associate - Mexico City (Hybrid)

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Inbound Sales Development Representative (Mexico/Pakistan)

administrative assistant

Quiero recibir la alerta de empleo más reciente para customer service home office en ciudad de méxico, dif

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