20 publicaciones de empleo destacadas de service desk en interlomas méx. (¡Están contratando!)

Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Álvaro Obregón, CDMX
- Servicio al cliente
- Experiencia en manufactura
Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Azcapotzalco, CDMX
- Administración de personal
Analista Contable – Contraloría (Crédito y Tarjetas - Conciliaciones T+1)
Acute Talent —Ciudad de México, CDMX
- $30,000 a $35,000 por mes
- Tiempo completo
- Microsoft Excel
- ERP systems
- Inglés
Postulación rápida
Gerente de Administración de Plataformas de Crédito (Core y Satélites)
Acute Talent —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- SQL
Postulación rápida
Bilingual Mental Health Intake & Care Coordinator
Go Lean Health —Ciudad de México, CDMX
- $8 por hora
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Inglés
Postulación rápida
Front Desk Host
Tasman —Ciudad de México, CDMX
- Incluye fines de semana
- Inglés
- Disponible para viajar
- Presencial
Postulación rápida
Support Specialist L1, PMS
Shiji, US Inc. —Colonia Polanco, CDMX
- Incluye fines de semana
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
Postulación rápida
Junior Incident, Request & Knowledge Manager
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mantenimiento
- Inglés
Senior Deal Desk analyst
Lenovo —Federal, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Ciudad de Mexico | Billing Agent - Air Import
Expeditors —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
- Plan de adquisición de acciones empresariales
- Seguro de vida
Postulación rápida
IT Support Engineer
Theramex —Ciudad de México, CDMX
- Azure
- Administración de personal
- Informática
Front Desk Supervisor
AccorHotel —Ciudad de México, CDMX
- $18,000 por mes
- Incluye fines de semana
- Inglés
- Manejo de caja
- Habilidades de organización
Postulación rápida
7d
FBS IT Support Engineer
Capgemini —Ciudad de México, CDMX
- $1 por año
- Tiempo completo
- Servicio al cliente
- Sin título de educación superior
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Senior Product Category Manager
Emma – The Sleep Company —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Mercadotecnia
- Inglés
Business Development Executive
QIMA —Ciudad de México, CDMX
- $20,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Bilingüe
- Experiencia en ventas
- Inglés
Postulación rápida
Sr. IT Operations Technician
Crunchyroll, LLC —Ciudad de México, CDMX
- Disponible para viajar
- Presencial
Ejecutivo Fiduciario
Citi —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Senior Account Risk Engineer - Power Generation
AIG PC Global Services, Inc. —Ciudad de México, CDMX
- Correo electrónico
- Inglés
- Licenciatura
- Disponible para viajar
Postulación rápida
Sales Executive, Advertiser Solutions, LATAM
PubMatic —Ciudad de México, CDMX
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Negociación
Postulación rápida
20h
Purchasing Master Data Specialist
Stellantis —Ciudad de México, CDMX
- Maestría
- Licenciatura
- Negocios

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Senior Administrator - Desk Side Services, AMT Asset Management Software

HCLTech -
Álvaro Obregón, CDMX

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Información del empleo

Cualificaciones

SCCM
Servicio al cliente
Microsoft Exchange
Software de acceso remoto
ServiceNow
Webex
Experiencia en manufactura
Directorio activo

Descripción completa del empleo

Alvaro Obregon, Mexico City
Job Summary

Adhering to SLAs. • ITIL Processes awareness and adhering to ITIL process workflow. • Reporting to the HCL Track Lead / Team Lead. • Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems Troubleshooting technical issues • Ensuring that the IT processes are adhered to • Building and configuring shopfloor PCs as well as loading of critical software • Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices. • Troubleshooting network connectivity issues and diagnosing and solving hardware/software issues. • Coordinates with IT vendors and ensures the site is up and running. • Be proactive in reporting IT related issues, engage and escalate to right teams and stakeholders. • Vendor coordination to resolve IT issues for all IT and OT technologies. • Communicate and update to all stakeholders on critical items and issues related to IT. • Be responsible for IT activities at site. • Be responsible to execute IT related projects and deliverables at site. • Drives critical issues at site with larger HCL team ensuring timely resolution with least downtime at site. • Improves and maintains customer and employee satisfaction • Performing asset inventory activities as needed. • Create documentation for processes and procedures of day-to-day work. Creating KB articles. • Providing frontline customer Support, including hardware and software troubleshooting and diagnosis.

Key Responsibilities

Adhering to SLAs. • ITIL Processes awareness and adhering to ITIL process workflow. • Reporting to the HCL Track Lead / Team Lead. • Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems Troubleshooting technical issues • Ensuring that the IT processes are adhered to • Building and configuring shopfloor PCs as well as loading of critical software • Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices. • Troubleshooting network connectivity issues and diagnosing and solving hardware/software issues. • Coordinates with IT vendors and ensures the site is up and running. • Be proactive in reporting IT related issues, engage and escalate to right teams and stakeholders. • Vendor coordination to resolve IT issues for all IT and OT technologies. • Communicate and update to all stakeholders on critical items and issues related to IT. • Be responsible for IT activities at site. • Be responsible to execute IT related projects and deliverables at site. • Drives critical issues at site with larger HCL team ensuring timely resolution with least downtime at site. • Improves and maintains customer and employee satisfaction • Performing asset inventory activities as needed. • Create documentation for processes and procedures of day-to-day work. Creating KB articles. • Providing frontline customer Support, including hardware and software troubleshooting and diagnosis.

Skill Requirements

Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer • Strong Microsoft Operating System installation (Win10 / MAC OS X) and troubleshooting skills. • Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices • Strong desktop support knowledge including hardware, software, and networking concepts • Strong skills in hardware level concepts on Desktops, laptops, Notebooks, Printers and Handhelds. • Good knowledge of iOS, Android OS, rugged devices (tablets and iPads). • Knowledge of windows Image build process and SCCM deployments • Good knowledge on SCCM, Intune, AD and JAMF • Good knowledge in handling RF scanners, industry level label printers (Zebra, etc) • Good hand on knowledge on OT technology such as PLCs, manufacturing plant IT, etc • Experience in handling managed print services , corporate / network printers. • Good understanding of Audio/Video equipment and conference room setup. • Understanding of user account creation for Active Directory, Exchange Mailboxes, Distribution lists. • Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. • Troubleshoot and assist end users with mobile device setup, activations and performance issues, Handheld –Android & IOS support knowledge. • Strong Customer service skills • Excellent communication and conversation skills (Verbal and Written) and good documentation skills. • Able to handle unforeseen situations. • High level of acceptance • Knowledge on ITIL Ticketing tools such as ServiceNow, BMC remedy etc, and ITIL concepts such as change process, problem, incidents, and requests tickets.

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service desk empleos en interlomas méx.

Senior Administrator - Desk Side Services, AMT Asset Management Software

Administrator - Desk Side Services, AMT Asset Management Software

Analista Contable – Contraloría (Crédito y Tarjetas - Conciliaciones T+1)

Gerente de Administración de Plataformas de Crédito (Core y Satélites)

Bilingual Mental Health Intake & Care Coordinator

Front Desk Host

Support Specialist L1, PMS

Junior Incident, Request & Knowledge Manager

Senior Deal Desk analyst

Ciudad de Mexico | Billing Agent - Air Import

IT Support Engineer

Front Desk Supervisor

FBS IT Support Engineer

Senior Product Category Manager

Business Development Executive

Sr. IT Operations Technician

Ejecutivo Fiduciario

Senior Account Risk Engineer - Power Generation

Sales Executive, Advertiser Solutions, LATAM

Purchasing Master Data Specialist

Quiero recibir la alerta de empleo más reciente para service desk en interlomas méx.

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