Support Operations Specialist II
OneImaging —Ciudad de México, CDMX
- Home Office (Desde casa)
- Microsoft Access
- Administración de personal
- Bachillerato
1d
Media Operations Specialist - Compute Consumer Campaigns
Qualcomm —Ciudad de México, CDMX
- Administración de personal
- Doctorado
- Inglés
Sourcing Specialist (Semiconductors)
Qualcomm —Ciudad de México, CDMX
- Microsoft Excel
- Oracle
- Doctorado
Price and Cost Specialist
Univar Sol. Corporativo —Ciudad de México, CDMX
- Inglés
- Microsoft Office
- Licenciatura
Freight Rate Negotiation Specialist NORTAM
CEVALogistics —Ciudad de México, CDMX
- Tiempo completo
- Negociación
Sales Account Specialist
Hitachi Rail —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Workday Specialist
Siemens Energy —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Solutions Development Specialist
Ingram Micro —Ciudad de México
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Mercadotecnia
12d
LATAM Senior Benefits Specialist
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Salesforce
7d
Event Operations Specialist
TransPerfect —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Administración de personal
- Inglés
Associate Index Calculation and Distribution Specialist
S&P Global —Ciudad de México, CDMX
- Correo electrónico
- Microsoft Excel
- Inglés
- SQL
- Vacaciones adicionales o permisos con goce de sueldo
3d
Analista de Beneficios ejecutivos U.S - Inglés avanzado
Aon Corporation —Cuauhtémoc, CDMX
- Tiempo completo
- Inglés
- Microsoft Office
- Licenciatura
- Seguro de vida
Senior GRC Specialist
Airwallex —Ciudad de México, CDMX
- $120,000 a $185,000 por año
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Salesforce
- Mantenimiento
MEX - e-Commerce Specialist
Tidal —Ciudad de México, CDMX
- $2,800 a $3,200 por mes
- Tiempo completo
- Microsoft Excel
- Inglés
- Gestión de venta al por menor
Postulación rápida
Ecosystem Resale Enablement Specialist
Accenture —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Voice Specialist
Infosys —Ciudad de México, CDMX
- Administración de personal
- Habilidades de comunicación
Postulación rápida
Document Specialist
JAS Worldwide —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- Licenciatura
18h
Amazon PPC Specialist
Smart Pro Connect —Juárez, CDMX
- $16,500 a $25,000 por mes
- Tiempo completo
- Inglés
Postulación rápida
4d
Analyst, GBS - PBS - Payroll
Kraft Heinz Company —Ciudad de México, CDMX
- Inglés
- Licenciatura
- Mejora continua
Marketplace Operations Manager / Customer Success Manager
Flamingo —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Control de calidad
Postulación rápida

Quiero recibir la alerta de empleo más reciente para vendor specialist en ciudad de méxico

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

vendor specialist jobs near ciudad de méxico

Empleos de Sourcing Specialist en Querétaro, QRO.

Empleos de Consumer Insights Specialist en Ciudad De México

Empleos de Sourcing Specialist en Monterrey, Chih.

Empleos de Intake Specialist en Desde Casa

Empleos de Brand Specialist en Ciudad De México

Empleos de Supply Chain Specialist en Zapopan, JAL.

Empleos de Logistic Specialist en Monterrey, N. L.

Empleos de Payments Specialist en Ciudad De México

Empleos de Onboarding & Talent Enablement Specialist en Ciudad De México

Empleos de Solution Specialist en Granada, CDMX

Empleos de Event Specialist en Ciudad De México

Empleos de Intake Specialist en Guadalajara, JAL.

Empleos de Spanish Specialist en Ciudad De México

Empleos de Inventory Specialist en Guadalajara, JAL.

Empleos de Account Specialist en Ciudad De México

Empleos de Key Account Manager en Zapopan, JAL.

Empleos de Supply Chain Logistics Specialist en Ciudad De México

Empleos de Digital Content Specialist en Ciudad De México

Empleos de Account Executive Pepsico en Ciudad De México

Empleos de Freight Specialist en Monterrey, N. L.

Support Operations Specialist II

OneImaging -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Hace 1 día

Cualificaciones

Jira
Microsoft Access
Administración de personal
Slack
Bachillerato
DHCP
Capacitación
DNS
Seguridad
ServiceNow
Recursos humanos
Python
PowerShell
Tecnologías de la información

Descripción completa del empleo

Radiology is the second most used healthcare service, used by over 51% of the workforce annually. Despite the critical role of radiology in healthcare, the process for undergoing a medical imaging exam has remained unchanged for decades. OneImaging is solving this with a concierge approach and a premium-quality radiology network of over 5,000 vetted providers across 48 states, which also reduces imaging costs by 60-80%. Our solution helps patients and families access essential radiology services at fair prices and without surprise bills, all while delivering immediate savings and ROI for employers and payers on every exam.

About the Role

OneImaging is building out its internal IT helpdesk to support a growing organization of approximately 300 employees. We are seeking a Tier 2 IT Support Operations Specialist to serve as the escalation point for complex technical issues that go beyond first-touch resolution. This role owns root-cause troubleshooting, systems and identity administration, and the technical depth that keeps our support operation reliable as it scales. You will partner closely with the Tier 1 Specialist — handling escalations, mentoring on complex tickets, and helping standardize how recurring problems are diagnosed and resolved. As a small team of 3, this role will also cover Tier I support as needed. This role reports directly to the Director of IT Operations.

Key Responsibilities

Own escalated tickets from Tier 1, diagnosing and resolving complex hardware, software, networkconnectivity, and access issues with independent judgment.
Perform root-cause analysis on recurring problems and partner with the Director to drive permanent corrective fixes rather than repeat break-fix work.
Administer identity and access systems, including Google Workspace administration, group and access management, and endpoint/device management (MDM, Context-Aware Access).
Support and troubleshoot core business applications, integrations, and vendor-specific software escalations.
Configure, image, and deploy endpoints; manage device lifecycle, patching, and endpoint security in coordination with IT Operations.
Mentor the Tier 1 Specialist by reviewing closed tickets, sharing troubleshooting techniques, and shadowing on complex issues.
Build and maintain knowledge base articles, runbooks, and documented escalation paths that raise first- touch resolution rates over time.
Coordinate with third-party vendors and internal stakeholders to resolve multi-faceted incidents, tracking them to closure in Linear.
Contribute to the monthly reporting and recurring-problem analysis the Director produces, surfacing trends from the escalation queue.
Support IT projects, rollouts, and process-improvement initiatives as the support function matures.

Required Qualifications

3+ years of experience in IT support, with demonstrated Tier 2 / escalation-level troubleshooting.
Strong Windows and macOS desktop troubleshooting skills, plus solid networking fundamentals (DNS, DHCP, VPN, connectivity).
Hands-on experience administering Google Workspace or Microsoft 365, including identity, access, and group management.
Experience with endpoint/mobile device management (MDM) and endpoint security.
Proficiency with a ticketing system (Linear, Jira, ServiceNow, or similar) and strong documentation habits.
Excellent problem-solving skills and the ability to work escalations independently through to root cause.
Strong written and verbal communication, with the ability to mentor junior staff and explain technical concepts to non-technical users.
Associate's degree in IT or related field, or equivalent experience; high school diploma or GED required.

Preferred Qualifications

CompTIA Network+ / Security+, ITIL Foundations, or Google Workspace Administrator certification.
Scripting or automation experience (PowerShell, Python, or Google Apps Script) to eliminate repetitive support tasks.
Experience supporting a healthcare or other regulated environment, including HIPAA and PHI handling.
Experience with Slack administration and helpdesk automation tooling (e.g., Linear Asks intake, ClearFeed).
Prior experience mentoring Tier 1 staff or helping formalize a growing helpdesk function

Fraud and Security Notice:

Please be aware of recent job scam attempts. Our team uses the oneimaging.com email domain exclusively. If you have been contacted by someone claiming to be a OneImaging recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to [email protected].

Equal Employment Opportunity:

OneImaging is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views, or other applicable legally protected characteristics.

OneImaging is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

Postúlate ahora

Refina tu búsqueda

vendor specialist empleos en ciudad de méxico

Support Operations Specialist II

Media Operations Specialist - Compute Consumer Campaigns

Sourcing Specialist (Semiconductors)

Price and Cost Specialist

Freight Rate Negotiation Specialist NORTAM

Sales Account Specialist

Workday Specialist

Solutions Development Specialist

LATAM Senior Benefits Specialist

Event Operations Specialist

Associate Index Calculation and Distribution Specialist

Analista de Beneficios ejecutivos U.S - Inglés avanzado

Senior GRC Specialist

MEX - e-Commerce Specialist

Ecosystem Resale Enablement Specialist

Voice Specialist

Document Specialist

Amazon PPC Specialist

Analyst, GBS - PBS - Payroll

Marketplace Operations Manager / Customer Success Manager

Quiero recibir la alerta de empleo más reciente para vendor specialist en ciudad de méxico

Related Searches

Explorar empleos en más ubicaciones

About the Role

Key Responsibilities

Required Qualifications

Preferred Qualifications

Fraud and Security Notice:

Equal Employment Opportunity:

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado