20 publicaciones de empleo destacadas de customer service insurance en san pedro garza garcía, nle (¡Están contratando!)

HR Service Delivery Coordinator
Caterpillar —Santa Catarina, N. L.
- Tiempo completo
- Administración de personal
- Mantenimiento
- Inglés
6h
Total Rewards Specialist - Mexico
JumpCloud —Monterrey, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
12h
CSSC Front Line Representative
Grundfos —Apodaca, N. L.
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
11h
Bilingual Insurance (Property & Casualty) Customer Service Representative - Work From Home
Cover Desk Mexico —Monterrey, N. L.
- $17,350 a $17,860 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
2d
HR Shared Services Analyst
Midea —Monterrey, N. L.
- Microsoft Excel
- Oracle
- Administración de personal
Postulación rápida
Senior Operations Manager – Call Center Monterrey
LEGO —Monterrey, N. L.
- Inglés
- Capacitación
- Liderazgo
Business Development Representative
Bizbe Inc —Monterrey, N. L.
- $480,000 a $600,000 por año
- Tiempo completo
- Experiencia en ventas
- Mercadotecnia
- Apertura de nuevos negocios
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Logistics Intern
Danfoss —Apodaca, N. L.
- Microsoft Excel
Payroll Tax Analyst
Copeland —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Oracle
- Administración de personal
8d
Strategic Sourcing Analyst
Rockwell Automation —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Workday Integrations Post Production Consultant (Mexico)
TopBloc —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Microsoft Office
- Seguro dental
- Descuento de gimnasio
9d
Master Production Scheduler
Rockwell Automation —Monterrey, N. L.
- Tiempo completo
- Licenciatura
- Experiencia en manufactura
- Negocios
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
9d
Customer Quality Leader
ABB Electrical Control Systems S. de R.L. de C.V. —Apodaca, N. L.
- Salesforce
- Inglés
- Licenciatura
- Seguro dental
- Permiso de maternidad y paternidad
Postulación rápida
8d
Banamex Nte Banquero Integral SEC Distrito Monterrey Oriente Suc 4800 Celestica
Citi —Apodaca, N. L.
- Experiencia en ventas
- Bachillerato
- Uso de computadora
5d
Inventory Analyst
Rockwell Automation —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
Account Executive Sales
AIT Worldwide Logistics, Inc. —San Pedro Garza García, N. L.
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Contact Center Product Owner
Corning —Obispado, N. L.
- Administración de personal
- Informática
- Salesforce
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Logistics Coordinator (Network Management Center)
Expeditors —Apodaca, N. L.
- $18,000 por mes
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
- Plan de adquisición de acciones empresariales
- Seguro dental
Postulación rápida
Agente Telefonico Bilingüe
Totum Talent —San Pedro Garza García, N. L.
- Bilingüe
- Servicio al cliente
- Sin necesidad de experiencia
Manager, Sales Representative
Element Fleet Management —Monterrey, N. L.
- Correo electrónico
- Administración de personal
- Inglés
- Maestría
- Estacionamiento gratuito
- Seguro de vida

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HR Service Delivery Coordinator

Caterpillar -
Santa Catarina, N. L.

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Información del empleo

Tiempo completo
Hace 6 horas

Cualificaciones

Administración de personal
Mantenimiento
Inglés
Experiencia en bases de datos
Licenciatura
Recursos humanos
Recursos humanos
Negocios

Descripción completa del empleo

Career Area:

Human Resources

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role definition:

The HR Service Delivery Coordinator is responsible for executing day-to-day HR operational activities and providing employee support across the employee lifecycle. This role ensures accurate processing of HR transactions, maintenance of employee records, hire, onboarding, daily support activities, and compliance with established procedures and policies. The Coordinator serves as a key operational resource, delivering efficient and timely HR services while maintaining data accuracy and a positive employee experience.

Responsibilities:

Execute HR transactions and administrative activities across the employee lifecycle, including new hires, employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management.
Provides excellent service experience when executing employee-facing processes. Respond to employee inquiries and provide guidance on standard HR processes, policies, and procedures.
Supports the maintenance of an HR Services knowledge database and the gathering and reporting of HR operational metrics.
Support onboarding activities review documentation, initiating system transactions, and coordinating pre-employment processes.
Maintain and update employee records within HR systems, ensuring data accuracy and completeness.
Perform routine audits of employee records and HR transactions to ensure data integrity and compliance.
Create, update, and maintain HR operational documentation and standard operating procedures (SOPs).
Collaborate with HR Business Partners, Talent Acquisition, Payroll, and other internal stakeholders to support operational activities.
Track and manage service requests to ensure adherence to established service level expectations.
Escalate complex issues and exceptions to appropriate HR team members.
Support continuous improvement initiatives by identifying operational inefficiencies and recommending process enhancements.
Provide first-level support to employees regarding company benefits, programs, and enrollment processes.
Process benefits-related transactions, including enrollments, changes, dependent updates, and employee records maintenance.
Support employees with benefit-related inquiries, including health plans, meal vouchers, savings programs, insurance plans, and other company-sponsored benefits.
Assist with annual benefits enrollment activities and employee communications related to benefits programs.

Degree Requirement:

Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.

English proficiency required.

Skills Description:

Information Capture

Adheres to established procedures when documenting routine business information.
Recognizes and applies existing standards, policies, and guidelines.
Addresses regular information collection and documentation requirements within the assigned area.
Utilizes digital tools and systems to record, organize, and store information effectively.
Demonstrates understanding of the various categories of business information that require proper documentation and retention.

Service Excellence

Delivers a consistently high standard of service recognized positively by customers.
Effectively addresses and resolves routine customer concerns and inquiries.
Handles unforeseen customer requests proactively and with a strong sense of responsiveness.
Provides support and assistance to both internal and external customers.
Accurately records and escalates customer issues or complaints in a timely manner.

Human Resources Operations

Demonstrates awareness of the primary services and functions delivered by Human Resources.
Recognizes key compliance requirements associated with HR operations.
Understands fundamental HR processes, administrative procedures, and operational practices.
Explains the main responsibilities and scope of the HR Operations function.

Additional Information

This position is located in Santa Catarina, Nuevo León, Mexico.
Temporary position with a one-year duration.
Relocation assistance is not available for this position.
Please don't forget to include your CV in English.

Final Details

Please monitor the email address associated with your application, including your spam or junk folder, as it will be the primary method of communication throughout the recruitment process. To check the status of your application, please log in to the candidate portal on our careers website, where all updates will be posted.

Caterpillar's Code of Conduct ensures that employment decisions are based solely on qualifications, skills, and business needs, without regard to race, religion, national origin, color, sex, gender identity, sexual orientation, age, disability, or any other protected status. In accordance with applicable laws, Caterpillar does not require pregnancy or HIV testing as a condition of employment, continued employment, or career advancement.

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Posting Dates:

agosto 5, 2026 - agosto 12, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.

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customer service insurance empleos en san pedro garza garcía, nle

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Quiero recibir la alerta de empleo más reciente para customer service insurance en san pedro garza garcía, nle

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