20 publicaciones de empleo destacadas de customer experience en toluca, mex (¡Están contratando!)

Mexico VEHE Warranty & Reliability Specialist
Stellantis —Toluca, Méx.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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Billing Specialist Toluca, CDMX
Cosentino —Toluca, Méx.
- Microsoft Excel
- Microsoft Outlook
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Fonroche Lighting —Toluca, Méx.
- $60,000 a $70,000 por año
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- Inglés
- Maestría
- Licenciatura
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Warehouse Clerk 1
Merck KGaA —Toluca, Méx.
- Bachillerato
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8086 - Design Engineering Intern
ALTEN MÉXICO —Toluca, Méx.
- Tiempo completo
- Microsoft Powerpoint
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Mexico Powertrain Warranty & Reliability Specialist
Stellantis —Toluca, Méx.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
18h
Mexico QEC Quality Parts Return Lead
Stellantis —Toluca, Méx.
- Microsoft Powerpoint
- Administración de personal
- Inglés
18h
Associate Specialist, Technical Sales Support
Columbus McKinnon Corporation —Metepec, Méx.
- Tiempo completo
- Bilingüe
- Administración de personal
- Word processing
Postulación rápida
10d
Mexico Electrical Warranty & Reliability Specialist
Stellantis —Toluca, Méx.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
18h
Production Shift Leader
Stahl Holdings B.V. —Toluca, Méx.
- Correo electrónico
- Administración de personal
- Inglés
- Mejora continua
11d
JIS Coordinator
ZF Foxconn Chassis Modules GmbH —Toluca, Méx.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Microsoft Office
Content Analyst- Aftermarket
Dana Incorporated —Toluca, Méx.
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
3d
Restaurant Manager
Manny Catering SA de CV —San Pedro Totoltepec, Méx.
- $15,000 a $17,000 por mes
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Postulación rápida
Manufacturing & Process Manager
Bosch Group —Toluca, Méx.
- Tiempo completo
- Administración de personal
- Inglés
- Maestría
Postulación rápida
9d
Fixed Assets Accounting Analyst
Daimler Truck North America —Santiago Tianguistenco de Galeana, Méx.
- Tiempo completo
- Administración de personal
- Inglés
- Manejo de conflictos
5d
Manufacturing Coordinator
Mondelēz International —Toluca, Méx.
- Tiempo completo
- Mantenimiento
- Permiso de maternidad y paternidad
Maintenance Manager, Amazon Reliability Maintenance Engineering
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 —Lerma de Villada, Méx.
- Incluye fines de semana
- Administración de personal
- Mantenimiento
- Inglés
TAP Product Quality Manager
Stellantis —Toluca, Méx.
- Administración de personal
- Maestría
- Licenciatura
PSDS Design Release Engineer
General Motors —Toluca, Méx.
- Tiempo completo
- CAD
- Inglés
- Microsoft Office
4d
LM004: Ops Agent II
FedEx LAC —Toluca, Méx.
- Tiempo completo
- Inglés
- Microsoft Office
- Bachillerato
3d

Quiero recibir la alerta de empleo más reciente para customer experience en toluca, mex

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Mexico VEHE Warranty & Reliability Specialist

Stellantis -
Toluca, Méx.

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Información del empleo

Hace 18 horas

Cualificaciones

Microsoft Powerpoint
Microsoft Word
Six Sigma Black Belt
Microsoft Excel
Administración de personal
Plurilingüe
Inglés
Microsoft Office
Licenciatura
Experiencia en manufactura
Liderazgo
Habilidades de comunicación

Descripción completa del empleo

The Stellantis Customer Experience Organization is seeking a Vehicle, Chassis, Interior, and Mechatronics (VEHE) Warranty & Reliability Specialist to join the Quality team at the Stellantis Toluca Parts Distribution Center in Toluca, Mexico.

This position is responsible for managing and facilitating on-site quality reviews with Suppliers, Engineering, and Supplier Quality (SQ) teams. The Specialist will identify emerging field issues through the analysis of warranty-returned material and related data to determine failure modes, causes, and impacts. This role also supports the identification, implementation, and monitoring of corrective actions resulting from the analysis process while contributing to Warranty Recovery initiatives.

The successful candidate will have a proven track record of driving quality improvements through standardized manufacturing and quality processes. They will be a proactive problem solver with strong analytical capabilities and a demonstrated ability to resolve complex vehicle quality concerns. This individual must be experienced in leading cross-functional initiatives and possess a broad understanding of automotive engineering, manufacturing, quality systems, and warranty processes.

The ideal candidate is a high-energy, hands-on professional with excellent communication and leadership skills, capable of influencing stakeholders across all levels of the organization. They must demonstrate integrity, accountability, and a commitment to delivering world-class products and customer satisfaction.

Key Responsibilities

Lead VEHE Component warranty and reliability investigations through the analysis of returned parts and warranty data.
Manage all returned material activities for the VEHE area to support corporate quality initiatives and Warranty Recovery efforts.
Facilitate technical reviews with suppliers, manufacturing plants, engineering teams, and SQ organizations.
Identify emerging quality issues, determine root causes, and drive corrective action implementation and validation.
Review supplier testing and validation procedures to ensure accurate material evaluations.
Utilize corporate reporting systems to identify quality concerns, document issues, and verify corrective actions.
Develop and maintain partnerships with internal and external stakeholders to drive quality improvements.
Represent the Voice of the Customer by communicating field performance concerns to platform, engineering, and manufacturing teams.
Plan, prioritize, and manage multiple technical and business projects simultaneously.
Support and mentor assigned technicians while managing day-to-day activities.
Prepare and deliver presentations and technical reports to all levels of the organization, including senior leadership.
Promote continuous improvement initiatives and challenge teams to achieve higher quality standards.
Strong leadership, teamwork, and interpersonal skills.
Ability to influence and build relationships across multiple functions.
Customer-focused mindset with a commitment to quality excellence.
Results-oriented with a strong sense of ownership and accountability.
Adaptable and innovative, with a willingness to challenge conventional thinking and implement new solutions.
High level of integrity, professionalism, and ethical conduct.

Requirements:

Basic Qualifications

Bachelor's degree in Engineering or a related technical field required. Equivalent technical/business combinations may be considered (e.g., Business Administration with a minor in Automotive Technology, Engineering Technology, or a related discipline).
Minimum of five (5) years of experience in automotive quality, service, engineering, manufacturing, or related areas.
Experience in VEHE component manufacturing, engineering, quality, or warranty analysis.
Working knowledge of VEHE systems, components, and operations.
Strong analytical and problem-solving skills with the ability to collect, interpret, and communicate complex data.
Ability to effectively communicate with all levels of the organization.
Self-directed team player with strong planning, organizational, and project management skills.
Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.

Fluency in both English and Spanish, with excellent verbal and written communication skills
Valid Passport for international travel.

Preferred Qualifications

Advanced PowerPoint presentation and communication skills.
Experience with Parts Return Analysis System Plus (PRAS+).
Experience with Global Issue Management (GIM) and S2irius.
Working knowledge of Stellantis data systems and reporting tools.
Experience with data analytics platforms such as Quantic and Palantir.
Lean Six Sigma Green Belt and/or Black Belt certification.
Strong technical troubleshooting and root cause analysis experience.
Demonstrated ability to influence cross-functional teams without direct authority.

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customer experience empleos en toluca, mex

Mexico VEHE Warranty & Reliability Specialist

Billing Specialist Toluca, CDMX

Country Manager Mexico M/W

Warehouse Clerk 1

8086 - Design Engineering Intern

Mexico Powertrain Warranty & Reliability Specialist

Mexico QEC Quality Parts Return Lead

Associate Specialist, Technical Sales Support

Mexico Electrical Warranty & Reliability Specialist

Production Shift Leader

JIS Coordinator

Content Analyst- Aftermarket

Restaurant Manager

Manufacturing & Process Manager

Fixed Assets Accounting Analyst

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Maintenance Manager, Amazon Reliability Maintenance Engineering

TAP Product Quality Manager

PSDS Design Release Engineer

LM004: Ops Agent II

Quiero recibir la alerta de empleo más reciente para customer experience en toluca, mex

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