20 publicaciones de empleo destacadas de technical support help desk en mexico (¡Están contratando!)

Technical Support Engineer Jr.| Pre-Sales / Post-Sales | Telemetry and Tracking Solutions
Meride SA de CV —Coyoacán, CDMX
- $14,000 a $16,000 por mes
- Tiempo completo
- Experiencia en ventas
- Inglés
- Microsoft Office
Postulación rápida
Technical Support Agent
Datamark, Inc. —Chihuahua, Chih.
- $1 a $2 por año
- Tiempo completo
- Bilingüe
- Informática
- Inglés
- Seguro de vida
Postulación rápida
Technical Support Agent 2 Hybrid
Datamark, Inc. —Chihuahua, Chih.
- $200,000 a $254,000 por año
- Tiempo completo
- Trabajo híbrido
- Bilingüe
- Informática
- Inglés
- Seguro de vida
Postulación rápida
IT Help Desk LVl1
RevolutionMedia.ai —Zona Centro, B.C.
- $11,791.28 a $18,000.00 por mes
- Incluye fines de semana
- Microsoft Outlook
- Administración de personal
- Servicio al cliente
Postulación rápida
1d
IT Help Desk - PM SHIFT
Unilink Transportation —Monterrey, N. L.
- $25,000 a $28,000 por mes
- Tiempo completo
- Informática
- Inglés
- Licenciatura
- Días por enfermedad
Postulación rápida
1d
Client Success Representative: Live Chat - Mexico
DashClicks LLC —Desde casa
- $77.97 a $103.96 por hora
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
Postulación rápida
Technical Support - Help Desk
Teva Pharmaceuticals —Nápoles, CDMX
- Microsoft Outlook
- Administración de personal
- Informática
Analista Junior de Mesa de Ayuda y Soporte en Sitio
SoftwareOne —Polanco IV Sección, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
Analista Help Desk bilingüe (ing/esp) - turno vespertino
Computacenter Mexico —Juárez, CDMX
- $10,000 a $14,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Descuentos y precios preferenciales
- Descuento de empleados
Postulación rápida
Agente trilingüe (ing/esp/pt) - tech support only
Computacenter Mexico —Cuauhtémoc, CDMX
- $19,000 a $23,000 por mes
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Descuento de empleados
- Horarios flexibles
Postulación rápida
Associate Technical Support Specialist
Milestone Technologies, Inc. —Ciudad de México, CDMX
- Administración de personal
- Servicio al cliente
- Habilidades de comunicación
- Oportunidades de crecimiento
5d
Junior Incident, Request & Knowledge Manager
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mantenimiento
- Inglés
Helpdesk Support Specialist
IDC Research Inc. —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Microsoft Office
- Licenciatura
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Ciudad de México, CDMX
- Incluye fines de semana
- Bilingüe
- Inglés
Postulación rápida
3d
Head of eComm Channel - LATAM
LEGO —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
2d
Delivery Specialist
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
Engr, Tech Supp 1
AVI-SPL —Argentina Poniente, CDMX
- Tiempo completo
- Administración de personal
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
8d
Help Desk Support Specialist (Mexico)
OpenSesame —Guadalajara, Jal.
- Home Office (Desde casa)
Postulación rápida
IT Independent Contractor (Monterrey)
Cover Desk —Monterrey, N. L.
- $100 a $255 por hora
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
IT Support Specialist
EarnIn —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Desarrollo de software
Postulación rápida
5d

Quiero recibir la alerta de empleo más reciente para technical support help desk en mexico

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Technical Support Engineer Jr.| Pre-Sales / Post-Sales | Telemetry and Tracking Solutions

Meride SA de CV
Coyoacán, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$14,000 a $16,000 por mes

Cualificaciones

Internet de las cosas
Experiencia en ventas
Inglés
Microsoft Office
Licenciatura
Requisitos comerciales
Sensores
Preventa

Descripción completa del empleo

For an international company that develops and manufactures high-precision fuel monitoring systems and fuel level sensors, we are seeking a Technical and Sales Support Engineer to join their team in Mexico. We seek for someone really looking for a job experience with medium-long term expectations.

This position is ideal for a technically skilled individual with a customer-centric approach and a desire to grow in an international environment. The role involves providing both specialized technical support and technical-sales support before and after the sale.

The successful candidate will be responsible for understanding customer technical requirements, resolving product inquiries, assisting in identifying appropriate solutions, tracking incidents, and collaborating with engineering and sales teams to ensure a robust and reliable experience.

WHAT WE ARE LOOKING FOR IN OUR IDEAL CANDIDATE:

1. Completed degree in Electronics, Mechatronics, or a related field.

2. At least 1.5 to 2 years of prior experience in technical support, help desk, or customer service.

3. Excellent command of English, both written and spoken. 4. Excellent communication and interaction skills with clients and internal teams.

5. Ability to explain technical topics clearly and practically.

6. Ability to learn quickly, adapt, and also teach others.

7. Proactive, decisive, organized, and with a genuine service orientation.

8. Comfortable working closely with technical and sales teams.

9. Availability to work on-site and to travel for work when required.

Desired Knowledge and Experience

Good general knowledge of electronics and radioelectronics.
Experience in troubleshooting, fault analysis, and incident escalation.
Proficiency in Windows, MS Office, and digital work tools.
Experience or knowledge in M2M, telematics, GPS, IoT, fleet monitoring, or similar solutions will be a significant advantage.
Experience providing technical support related to product, installation, use, or after-sales service.
Interest in combining a technical role with sales interaction and customer service.

WHAT YOU WILL DO IN THIS POSITION:

1. Support the sales team in the pre-sales stage by providing technical guidance on products and solutions.

2. Resolve technical questions from potential clients and help identify the most suitable configuration or solution based on project needs.

3. Provide technical support to clients and partners regarding fuel monitoring products and level sensors.

4. Respond to technical inquiries via email and telephone in a clear, professional, and timely manner.

5. Diagnose, analyze, and reproduce technical problems to identify root causes and define alternative solutions.

6. Track technical incidents, escalations, and response times, appropriately managing client expectations.

7. Document cases, findings, solutions, and technical recommendations.

8. Collaborate with the engineering team in resolving more complex cases.

9. Support the initial implementation and post-sales follow-up from a technical perspective.

10. Provide support to existing clients to ensure the correct operation and use of the solution.

11. Strengthen customer relationships through efficient, personalized, and solution-oriented technical support.

Internal Coordination

Work across departments with sales, applications, and engineering.
Report directly to the Regional Manager in Mexico.
Support technical activities related to visits, sales follow-up, and special projects.
Travel as needed to address business requirements, provide support, or offer technical assistance.

What makes this opportunity attractive?

Be part of an international company specializing in technology applied to fuel monitoring and control.
Participate in projects with a technical and commercial focus, with direct exposure to customers and distributors.
Develop your skills in a position with a real impact on the customer service, technical solutions, and sales support process.
Receive comprehensive training on products, processes, and solution operation.
Maintain constant contact with regional teams and technical and engineering departments.

If you identify with this position and are excited about the opportunity to grow in a technical environment with direct customer contact, this could be an excellent opportunity for you.

Sueldo: $14,000.00 - $16,000.00 al mes

Pregunta(s) de postulación:

Do you have a completed Bachelor's degree in Electronic Engineering, Mechatronics, or a related field?
How many years of experience do you have in technical support or help desk?
Have you provided technical support to clients via email and telephone?
Do you have experience participating in pre-sales or post-sales technical support?
What is your level of English?
Do you have experience or knowledge in telematics, GPS, IoT, or M2M solutions?
Are you available to work in person in the Coyoacán area?
What is your expected fixed monthly salary according to our job offer posted?
When could you start if you are selected?

Lugar de trabajo: Empleo presencial

Postulación rápida

Refina tu búsqueda

technical support help desk empleos en mexico

Technical Support Engineer Jr.| Pre-Sales / Post-Sales | Telemetry and Tracking Solutions

Technical Support Agent

Technical Support Agent 2 Hybrid

IT Help Desk LVl1

IT Help Desk - PM SHIFT

Client Success Representative: Live Chat - Mexico

Technical Support - Help Desk

Analista Junior de Mesa de Ayuda y Soporte en Sitio

Analista Help Desk bilingüe (ing/esp) - turno vespertino

Agente trilingüe (ing/esp/pt) - tech support only

Associate Technical Support Specialist

Junior Incident, Request & Knowledge Manager

Helpdesk Support Specialist

English-Spanish Bilingual Tier 2 Technical Support Representative

Head of eComm Channel - LATAM

Delivery Specialist

Engr, Tech Supp 1

Help Desk Support Specialist (Mexico)

IT Independent Contractor (Monterrey)

IT Support Specialist

Quiero recibir la alerta de empleo más reciente para technical support help desk en mexico

Related Searches

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado