20 publicaciones de empleo destacadas de customer service (hybrid) en san jerónimo, dif (¡Están contratando!)

Customer Happiness Associate (Asociado/a de Atención al Cliente) – Ciudad de México (Hybrid)
Clara —Ciudad de México, CDMX
- Inglés
- Presencial
Consultor Técnico de Soporte e Implementación
GDM —San Jerónimo, CDMX
- $15,500 a $16,500 por mes
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- SQL
- JavaScript
Postulación rápida
HR Operations & Employee Experience Manager
Campari Group —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Plan de adquisición de acciones empresariales
14d
Engagement Specialist - Agente de Call Center
Findasense —Ciudad de México, CDMX
- Incluye fines de semana
- Trabajo híbrido
- Salesforce
- Inglés
- Actividades administrativas
Postulación rápida
10d
Customer Service Deputy Director
MetLife —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Ingeniería
- Licenciatura
- Seguro de vida
Corporate Communications Trainee
FERRERO —Ciudad de México, CDMX
- Diurno
- Inglés
- Microsoft Office
- Licenciatura
9d
Ejecutivo de Cuenta – Atención y Servicio
Marsh —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Oportunidades de crecimiento
Especialista de Operación y Servicio
Marsh —San Pedro, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Oratoria
- Oportunidades de crecimiento
Fraud Detection Analyst
DiDi Global —Cuauhtémoc, CDMX
- Habilidades de comunicación
- Horarios flexibles
Claims Analyst
Assurant —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Capacidad analítica
- Licenciatura
Support Operation Analyst
MetLife —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Seguro de vida
Claims Specialist
MetLife —Ciudad de México, CDMX
- Trabajo híbrido
- Microsoft Powerpoint
- Medicina
- Microsoft Excel
- Seguro de vida
2d
Ejecutivo de Operación y Servicio:
Marsh —San Pedro, CDMX
- Tiempo completo
- Microsoft Excel
- Servicio al cliente
- Inglés
- Oportunidades de crecimiento
Team Leader BPO - Cobranza Telefónica
DiDi Global —Cuauhtémoc, CDMX
- Microsoft Excel
- Finanzas
- Licenciatura
14d
Auditor ll
MetLife —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Ingeniería
- Análisis de datos
- Seguro de vida
Tech Support Agent
Hotsauce Technologies —Colonia Polanco, CDMX
- $13,000.00 a $14,027.34 por mes
- Tiempo completo
- Trabajo híbrido
- Inglés
- SQL
- Servicio de alimentos y bebidas
- Plan de adquisición de acciones empresariales
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Director de Arte Sr
VML —Ciudad de México, CDMX
- Inglés
- Licenciatura
- Recursos humanos
- Horarios flexibles
Postulación rápida
Content Creator Sr
VML —Ciudad de México, CDMX
- Mercadotecnia
- Inglés
- Licenciatura
- Horarios flexibles
Postulación rápida
Accountant Analyst
Corteva Agriscience —Ciudad de México, CDMX
- Inglés
- Habilidades de comunicación
6d
Supervisor, Remarketing
Element Fleet Management —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Inglés
- Servicios financieros
- Estacionamiento gratuito
- Seguro de vida

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Customer Happiness Associate (Asociado/a de Atención al Cliente) – Ciudad de México (Hybrid)

Clara -
Ciudad de México, CDMX

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Información del empleo

Beneficios

Opciones sobre acciones

Cualificaciones

CSS
Inglés
Herramientas de automatización
B2B
Portugués
Atención al cliente
HubSpot

Descripción completa del empleo

Ready to accelerate your career?

Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.

Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.

We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.

What you'll do

We're looking for a Customer Happiness Associate to support Clara’s growing base of B2B customers. You’ll be a key player in ensuring an exceptional support experience, owning complex issue resolution and creating thoughtful interactions that reflect Clara’s commitment to excellence.

In this role, you will:

Resolve escalated support issues through email, chat, and phone with empathy and precision.
Proactively investigate customer problems and document findings clearly in internal tools.
Provide follow-up support to ensure complete resolution and satisfaction.
Engage with customers considering cancellation or returns and offer solutions that support retention.
Identify trends in customer feedback and propose improvements to product or process.
Balance multiple incoming tickets while maintaining quality, tone, and timeliness in every interaction.
Use tools like Zendesk, Hubspot, and Google Drive to deliver high-touch, data-informed support.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

At least 2 years of experience in Customer Support, Customer Success, or Customer Experience roles
Previous experience supporting B2B clients, preferably in a Fintech or fast-paced startup
Advanced proficiency with tools like Google Drive, Zendesk (or similar CSS), and Hubspot (or similar CRM)
Intermediate English proficiency and full professional fluency in Spanish
Strong attention to detail and a high-quality bar for service excellence
A calm, empathetic communicator who thrives in dynamic, high-volume environments
Comfortable managing multiple tickets or cases simultaneously

Nice to haves

Professional proficiency in English
Experience suggesting operational or product improvements based on customer feedback
Interest in automation tools or AI to improve support workflows

Why join Clara

At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.

Who we are

We’re the leading B2B fintech for spend management in Latin America.
Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.
Passionate about making Latin America more prosperous and competitive.
Constantly innovating to build financial infrastructure that enables each of our customers to thrive.
Product-led, high-talent-density culture — designed for builders who raise the bar.
Proud of our open, inclusive, and values-driven environment.

What we believe in

#Clarity. We say things clearly, directly, and proactively.
#Simplicity. We reduce noise to focus on what really matters.
#Ownership. We take responsibility and never wait to be told.
#Pride. We build products and experiences we’re proud of.
#Always Be Changing (ABC). We grow through feedback, risk-taking, and action.
#Inclusivity. Every voice counts. Everyone contributes to our mission.

What we offer

Competitive salary and stock options (ESOP) from day one
Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
Annual learning budget and internal accelerated development paths
High-ownership environment: we move fast, learn fast, and raise the bar — together
Smart, ambitious teammates — low ego, high impact
Flexible vacation and hybrid work model focused on results

If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.

Clara’s Hybrid Policy

Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.

We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.

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customer service (hybrid) empleos en san jerónimo, dif

Customer Happiness Associate (Asociado/a de Atención al Cliente) – Ciudad de México (Hybrid)

Consultor Técnico de Soporte e Implementación

HR Operations & Employee Experience Manager

Engagement Specialist - Agente de Call Center

Customer Service Deputy Director

Corporate Communications Trainee

Ejecutivo de Cuenta – Atención y Servicio

Especialista de Operación y Servicio

Fraud Detection Analyst

Claims Analyst

Support Operation Analyst

Claims Specialist

Ejecutivo de Operación y Servicio:

Team Leader BPO - Cobranza Telefónica

Auditor ll

Tech Support Agent

Director de Arte Sr

Content Creator Sr

Accountant Analyst

Supervisor, Remarketing