20 publicaciones de empleo destacadas de customer experience en naucalpan, mex (¡Están contratando!)

SPEI Operator, Sr Analyst
paypal —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Análisis de datos
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
CUSTOMER EXPERIENCE
GRUPO ANDRADE —Ciudad de México, CDMX
- Desde $15,000 por mes
- Tiempo completo
- CRM software
- Habilidades de comunicación
- Oportunidades de crecimiento
Postulación rápida
Customer experience (Experiencia y atención al cliente)/ Sol Valle Dorado
GRUPO KASA AUTOMOTRIZ —Tlalnepantla, Méx.
- $13,000 a $15,000 por mes
- Tiempo completo
- Mercadotecnia
- Licenciatura
- Negocios
Postulación rápida
Asociado de Servicio al Cliente en Estación de Entrega, DSL
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 —Ciudad de México, CDMX
- $15,963.84 por mes
- Incluye fines de semana
- Microsoft Outlook
- Inglés
- Bachillerato
Analista de producto y experiencia al cliente
Aleatica —Naucalpan, Méx.
- $22,000 por mes
- Tiempo completo
- Microsoft Excel
- Mercadotecnia
- Ingeniería
Postulación rápida
6d
Customer Experience Consultant
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Permiso de maternidad y paternidad
14d
Spanish Audio Specialist - Freelance AI Trainer Project
Meridial —Ciudad de México, CDMX
- $11.00 a $30.65 por hora
- Home Office (Desde casa)
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Agente de Call Center
Coforge —Juárez, CDMX
- $15,000 a $15,500 por mes
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Inglés
Postulación rápida
9d
Vendedor/a Joyería - Palacio de Hierro Satélite
TOUS —Naucalpan, Méx.
- $7,000 a $12,000 por año
- Experiencia en ventas
- Bachillerato
- Habilidades de comunicación
Postulación rápida
Ejecutivo(a) de Cuentas Clave (Retail)
D2HONESTY —Colonia Lomas de Chapultepec, CDMX
- $20,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Servicio al cliente
- Inglés
- Estacionamiento gratuito
- Ayuda o servicio de transporte
Postulación rápida
LATAM Internship Program | Sales Intern [Mexico]
Salesforce —Ciudad de México, CDMX
- Experiencia en ventas
- Servicio al cliente
- Salesforce
- Seguro de la vista
Asistente de Procesos, Amazon Logistics
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- $15,687.50 por mes
- Incluye fines de semana
- Microsoft Office
- Bachillerato
3d
Commercial Customer Service
Concord Servicing —Ciudad de México, CDMX
- $20,000 a $23,000 por año
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Seguro dental
- Seguro de vida
Postulación rápida
Junior Email & SMS Marketing Specialist
Community Sports Partners —Ciudad de México, CDMX
- $800 a $1,200 por mes
- Home Office (Desde casa)
- Mercadotecnia
- Inglés
- Negocios
Postulación rápida
Customer Service Specialist
Associated Spring México —Nueva Industrial Vallejo, CDMX
- $25,000 a $30,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
Postulación rápida
Customer Experience Advocate
Talent meeting —Miguel Hidalgo, CDMX
- $21,600 por mes
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Salesforce
- Inglés
Postulación rápida
13d
Sales and Customer Care Intern
International Flavors & Fragrances —Tlalnepantla, Méx.
- Microsoft Excel
- Microsoft Outlook
- Experiencia en ventas
Email & SMS Marketing Specialist
Community Sports Partners —Ciudad de México, CDMX
- $800 a $1,200 por mes
- Home Office (Desde casa)
- Mercadotecnia
- Inglés
- Negocios
Postulación rápida
CUSTOMER EXPERIENCE ASSOCIATE
Royal Holiday —Ciudad de México, CDMX
- $15,700 a $26,700 por mes
- Inglés
- Bachillerato
- Seguro de vida
Postulación rápida
Customer Service Representative
UPM —Tlalnepantla, Méx.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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SPEI Operator, Sr Analyst

paypal -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Beneficios

Vacaciones adicionales o permisos con goce de sueldo

Cualificaciones

Administración de personal
Análisis de datos
Licenciatura

Descripción completa del empleo

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The SPEI Operator Senior Analyst is responsible for the management, monitoring, and supervision of transactions carried out through the Interbank Electronic Payment System (SPEI), ensuring their proper execution, regulatory compliance, and operational efficiency. This role is key to the security, continuity, and stability of the company’s operations.

Job Description:

Essential Responsibilities:

Consult and execute risk processes such as risk identification, assessment, and control evaluation
Execute end-to-end risk assessments
Monitor inventory and update as needed
Compete business process and control mapping
Complete end to end risk assessments
Manage and resolve issues and incidents
Interface with the Second Line of Defense (SLOD) to apply risk frameworks and protocols
Execute and oversee risk management activities within the Operational Unit
Consult with the Business Control Services Center (BCSC) for execution support
Execute and refresh risk assessment including risk identification, documentation, rating, and control evaluation

Minimum Qualifications:

3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Main Responsibilities

Monitor and process transactions through the SPEI, ensuring their efficient and timely execution.
Validate and confirm transactions, identifying and resolving anomalies or failures in processing.
Ensure compliance with SPEI regulations and applicable rules issued by the Bank of Mexico and the CNBV.
Manage and resolve operational incidents within SPEI in coordination with internal departments.
Collaborate with the compliance, risk, and audit teams in regulatory and operational reviews.
Generate operational and regulatory reports on SPEI activity, including analysis of unusual patterns or risk alerts.
Maintain constant monitoring of SPEI transactions to prevent interruptions and potential impacts on operations.
Document procedures and best practices in SPEI management.
Participate in the implementation of operational improvements and optimization projects for SPEI infrastructure.
Continuous training on SPEI regulations, new functionalities, and monitoring tools in order to stay up-to date.

Technical Knowledge and Skills

Advanced knowledge of SPEI.
Management of SPEI operation platforms and payment engines.
Knowledge of the connection and daily operation of SPEI (start of the day, balance management, intermittent issues, reconciliations, and reports).
Knowledge of SPEI regulations issued by the Bank of Mexico and the CNBV.
Experience in monitoring transaction activity, data analysis, and detection of operational anomalies.

Subsidiary:

PayPal

Travel Percent:

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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customer experience empleos en naucalpan, mex

SPEI Operator, Sr Analyst

CUSTOMER EXPERIENCE

Customer experience (Experiencia y atención al cliente)/ Sol Valle Dorado

Asociado de Servicio al Cliente en Estación de Entrega, DSL

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Spanish Audio Specialist - Freelance AI Trainer Project

Agente de Call Center

Vendedor/a Joyería - Palacio de Hierro Satélite

Ejecutivo(a) de Cuentas Clave (Retail)

LATAM Internship Program | Sales Intern [Mexico]

Asistente de Procesos, Amazon Logistics

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Junior Email & SMS Marketing Specialist

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Quiero recibir la alerta de empleo más reciente para customer experience en naucalpan, mex

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