20 publicaciones de empleo destacadas de preferred customer service lead en monterrey, nle (¡Están contratando!)

Real Estate & Customer Experience, Senior Manager
Prologis —Monterrey, N. L.
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Customer Service Sr Specialist
Barry Callebaut —San Pedro Garza García, N. L.
- Servicio al cliente
- Inglés
- Licenciatura
11d
Senior Customer Service Representative
Gentherm —Monterrey, N. L.
- Servicio al cliente
- ERP systems
- Microsoft Office
IT Service Delivery Lead - North America
FLSmidth, Inc. —Monterrey, N. L.
- Tiempo completo
- Informática
- PMP
- Inglés
Head of Order to Cash
Hunter Douglas —Apodaca, N. L.
- Administración de personal
- ERP systems
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
Postulación rápida
Technical Sales and Field Service Engineer
CaptiveAire —Monterrey, N. L.
- Bilingüe
- Inglés
- Disponible para viajar
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Sr. Customer Service Rep
RS Americas —Monterrey, N. L.
- Bilingüe
- Servicio al cliente
- Inglés
4d
Lead Strategic Sourcing Spec
Honeywell —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Licenciatura
- Disponible para viajar
Freight Forwarding Sales Representative
Bondex Logistics Seattle Corp. —Monterrey Centro, N. L.
- Desde $25,000 por mes
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Inglés
Postulación rápida
18h
Sr Buyer
Johnson Controls —San Pedro Garza García, N. L.
- Tiempo completo
- Administración de personal
- Microsoft Office
- Licenciatura
LATAM LES Operations Lead
Johnson Controls —San Pedro Garza García, N. L.
- Tiempo completo
- Administración de personal
Vice President, Production Operations (Mexico)
Fictiv —Santa Catarina, N. L.
- Español
- Microsoft Excel
- Administración de personal
Postulación rápida
7h
General Manager, Industrial Service
Konecranes —Apodaca, N. L.
- Tiempo completo
- Administración de personal
- Inglés
- Maestría
Postulación rápida
Master Scheduler Lead
Johnson Controls —Apodaca, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
Head of Global Pricing and Commercial Agreements
FLSmidth, Inc. —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Maestría
- Licenciatura
12d
Bilingual Customer Service Representative
ContactPoint360 —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Microsoft Outlook
- Experiencia en ventas
- Seguro de vida
Master Scheduler
Vertiv —Monterrey, N. L.
- Correo electrónico
- Microsoft Excel
- Oracle
- Administración de personal
D2C Customer Experience Leader
Clarios —San Pedro Garza García, N. L.
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
Sourcing Analyst
nVent —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14h
Manager - Operations - Shared Services - Monterrey
Uber Freight —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Inglés
14d

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Real Estate & Customer Experience, Senior Manager

Prologis -
Monterrey, N. L.

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Información del empleo

Tiempo completo

Cualificaciones

Microsoft Powerpoint
Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Administración de personal
Servicio al cliente
Salesforce
Software de contabilidad
Microsoft Office
Licenciatura
Negociación

Descripción completa del empleo

At Prologis, we don’t just lead the industry—we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one—not just shaping the future of logistics but building what comes next.

Job Title:

Real Estate & Customer Experience, Senior Manager

Company:

Prologis

A day in the life

As a Real Estate and Customer Experience Senior Manager, you would be part of a Customer Experience Team (CET) that strives to provide best-in-class service. Our customer base is diverse and we’re looking for someone who enjoys working with the biggest names in e-commerce logistics and warehouse operations. With an emphasis on customer service and quality buildings, we have the best of both worlds – a local office with the support and sophistication of a large international company.

Key responsibilities include:

Oversee the day-to-day operations of assigned properties, including tenant relations, maintenance, rent collection, and regulatory compliance.
Develop and implement effective property management strategies and plans to optimize property performance, value, and customer satisfaction.
Maintain compliance of all policies and procedures.
Conduct routine site inspections to ensure that the physical aspects of the properties meet established standards regarding the grounds, curb appeal, risk management/safety requirements (OSHA), cleanliness, and general appearance, and implement corrective measures as necessary.
Drives and motivates team of property managers, maintenance technicians, administrative personnel, to engage in innovative ideas, initiatives, and pilots.
Assimilate and analyze information pertaining to market and economic conditions.
Ability to utilize Salesforce CRM to track interactions with customers and customer visits.

Building blocks for success

3+ years’ supervisory experience, ability to provide superior internal and external customer service, strong diplomacy, and crisis diffusion skills.

Strong financial reporting background to ensure budget and financial goals are met for the portfolio.
Highly Proficient in full cycle of leasing and lease interpretation.
Highly developed negotiation and management skills to ensure safe/well maintained properties through competitively bid service agreements/capital projects and work oversight.
Strong mathematical and analytical skills
Strong working knowledge of property management accounting software

Preferred:

Bachelor’s Degree preferred from a four-year college or university and 5+ years of commercial real estate experience; or 7+ years of experience as a property manager; or a CPM or RPA designation; or equivalent combination of education and experience.
Must be able to multi-task; manage time efficiently to ensure all established deadlines are met and have strong attention to detail.
Proficient working knowledge of Microsoft Office suite (e.g., Word, Excel, PowerPoint, Outlook).
Requires a valid driver’s license and the ability to travel to multiple properties.
YARDI and Salesforce CRM software experience preferred.
As business dictates, able to work extended/flexible hours (e.g., nights/weekends/on-call).
Demonstrates willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed. Exercises sound judgment, creative thinking, and accountability for outcomes.

People First

As a successful global enterprise, Prologis has never lost sight of what matters most - our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and dedicate both time and resources to leadership development. Our team is intentional about cultivating a culture rooted in diversity, equity, and inclusion so that everyone at Prologis feels a sense of belonging.

Employment Type:

Full time

Location:

Monterrey Office

Additional Locations:

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Quiero recibir la alerta de empleo más reciente para preferred customer service lead en monterrey, nle

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