18 publicaciones de empleo destacadas de it service desk en guadalajara, jal (¡Están contratando!)

IT Service Desk Engineer - Remote (Guadalajara)
The Launch Box —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- JavaScript
- Permiso de maternidad y paternidad
- Seguro de vida
Postulación rápida
12d
Desktop Support Associate-Helpdesk
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Inglés
- Bachillerato
- Disponible para viajar
IT Support
Quattris Global —Guadalajara, Jal.
- $14,703.49 a $25,838.59 por mes
- Medio tiempo
- Administración de personal
Postulación rápida
Remote technical support agent
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Home Office (Desde casa)
- Inglés
- Bachillerato
- Disponible para viajar
Helpdesk Analyst
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Inglés
- Bachillerato
- Disponible para viajar
Coordinador de Soporte Técnico IT
Sesajal S.A. de C.V. —Guadalajara, Jal.
- Tiempo completo
- Azure
- Ingeniería
- Inglés
- Oportunidades de crecimiento
Postulación rápida
11d
Helpdesk Associate
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Inglés
- Mecanografía
Desktop Support Senior Associate-Helpdesk
NTT Ltd —Guadalajara, Jal.
- Servicio al cliente
- Inglés
- Habilidades de comunicación
Help Desk Analyst - Ingles avanzado
Empleos8 —Eulogio Parra, Jal.
- $22,000 por mes
- Tiempo completo
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Postulación rápida
4d
Helpdesk Senior Analyst
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Inglés
- Bachillerato
- Mecanografía
Desktop Support - Onsite Guadalajara
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Inglés
- Bachillerato
- Disponible para viajar
L1 Support Hero
GAM Technical Services —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Technical Support Representative (V)
Helpware —Guadalajara, Jal.
- $18,000 por año
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Investigación
Postulación rápida
13d
Technical Support Representative
Nextiva —Guadalajara, Jal.
- Turno de 12 horas
- Servicio al cliente
- Inglés
- Microsoft Office
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Desktop Support Senior Associate - Helpdesk
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Servicio al cliente
- Inglés
- Habilidades de comunicación
On-Site Technical Support Agent
NTT Ltd —Guadalajara, Jal.
- Servicio al cliente
- Inglés
- Habilidades de comunicación
Advanced Technical Support Technician ( Portuguese )
Cognizant —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Experiencia en bases de datos
- Mejora continua
IT Help Desk Analyst | Japanese & English | Onsite Guadalajara
Empleos8 —Prados de Providencia, Jal.
- Desde $25,000 por mes
- Tiempo completo
- Español
- Inglés
- Oportunidades de crecimiento
Postulación rápida

Related jobs to explore

Based on your search for it service desk

Remote technical support agent
NTT Ltd —Guadalajara, Jal.
Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson…
Bilingual Service Desk Agent – Customer Support
Alorica MX —Tlaquepaque Centro, Jal.
Brindar soporte técnico a usuarios a través de diferentes canales (chat, correo y/o llamadas). Documentar casos y dar seguimiento a solicitudes hasta su…
$15,400 a $16,000 por mes
Postulación rápida

Quiero recibir la alerta de empleo más reciente para it service desk en guadalajara, jal

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

it service desk jobs near guadalajara, jal

Empleos de IT Support en Guadalajara, JAL.

Empleos de Technical Support Representative en Guadalajara, JAL.

Empleos de Customer Service Representative en Guadalajara, JAL.

Empleos de Technical Support en Guadalajara, JAL.

Empleos de It Support en Ciudad De México

Empleos de It Support en Corral Del Risco (punta De Mita), NAY.

Empleos de Support Specialist en Nuevo León, N. L.

Empleos de It Support en Zapopan, JAL.

Empleos de It Saless en Nuevo León

Empleos de It Support en Colonia Santa Fe, CDMX

Empleos de Operations Specialist, Autonomy Tech Support en Ciudad De México

Empleos de Design It en Querétaro De Arteaga

Empleos de Accounts Payable Analyst en Ciudad De México

Empleos de Security Analyst en Ciudad De México

Empleos de Help Desk Analyst en Ciudad De México

Empleos de Tech Support en Monterrey, N. L.

Empleos de Support Specialist en Zapopan, JAL.

Empleos de Sales Development Representative en Ciudad De México

Empleos de Supervisor It en Tijuana, B.c.

Empleos de It Support en Baja California

IT Service Desk Engineer - Remote (Guadalajara)

The Launch Box
Guadalajara, Jal.

Postulación rápida

Información del empleo

Tiempo completo
Hace 12 días

Beneficios

Permiso de maternidad y paternidad
Seguro de vida

Cualificaciones

Administración de personal
Inglés
Microsoft Exchange
Herramientas de automatización
DHCP
JavaScript
DNS
SharePoint
Seguridad
Recursos humanos
Python
PowerShell
Gestión de identidades y accesos

Descripción completa del empleo

About Us: The Launch Box, LLC is the engine of the fastest-growing and most successful new professional services firms. The Launch Box provides investment capital, strategic advice, comprehensive services, and turnkey systems to accelerate the launch-to-scale-to-exit timeline and reduce risk for founders. With an expert team and variable cost structure, we increase the probability of success while building valuable, sustainable, and marketable professional services firms.

The Launch Box is seeking an IT Service Desk Engineer to join our growing MSP team. This role combines hands-on client support with cloud administration, endpoint management, and automation-driven improvements.

You will provide technical support across Windows and macOS environments, supporting both Microsoft 365 and Google Workspace. In addition to support responsibilities, we are looking for someone with programming and scripting skills to improve efficiency through automation and system integration.

This role is ideal for someone technical, adaptable, and eager to grow into higher-level systems and automation responsibilities.

Location: This is a fully remote position. However, candidates must be based in Guadalajara, Jalisco.

What You Will Do:

Client Support:

Serve as a primary technical contact for clients via phone, email, and ticketing system
Troubleshoot hardware, software, networking, and cloud-related issues across Windows and macOS environments
Support Microsoft 365 and Google Workspace users (email, collaboration tools, access management)
Assist with identity, MFA, and account security issues
Escalate complex issues when necessary while maintaining ownership of tickets

Systems & Cloud Support:

Assist in administering Microsoft 365 (Exchange Online, Teams, SharePoint)
Assist in administering Google Workspace (Admin Console, user provisioning, policies)
Support Entra ID identity and access management
Assist with endpoint management (RMM, Intune, macOS device management)
Support onboarding/offboarding processes and device provisioning (Windows Autopilot & macOS setup)
Maintain backup, endpoint security, and phishing awareness platforms

Documentation & Process:

Document all work thoroughly in PSA and documentation platforms
Contribute to knowledge base and SOP development
Suggest improvements to service workflows and internal systems

Your Knowledge, Skills, and Abilities:

1–3 years of experience in IT Support, Help Desk, or a Managed Service Provider (MSP) environment.
Advanced English proficiency C1/C2 with excellent verbal and written communication skills, as this role provides direct support to USA based clients.
Must be legally authorized to work in Mexico without current or future visa sponsorship.
Experience supporting:
- Windows 10/11
- macOS
- Microsoft 365
- Google Workspace
- Basic networking (DNS, DHCP, VPN, firewall fundamentals)
Experience with ticketing systems and RMM tools
Working knowledge of identity management and security best practices
Programming or scripting experience optional, such as:
- PowerShell (preferred)
- Python
- JavaScript
- API integrations

Professional Skills:

Strong troubleshooting and analytical thinking
Ability to think logically and automate repetitive tasks
Clear communication skills with non-technical users
Ability to prioritize effectively in a fast-paced MSP environment
Strong documentation and process discipline

What Would Make You An Outstanding Candidate:

MSP experience preferred
Microsoft, Google, Apple, or CompTIA certifications
Experience with Power Automate or workflow automation tools
Familiarity with REST APIs and system integrations
Exposure to AI-driven service tools is a plus

What Success Looks Like in This Role:

Strong ticket resolution performance
Reduction of repetitive manual work through automation
Clean, maintainable scripting contributions
Improved efficiency across client environments
Growth toward more advanced systems and automation responsibilities

Why The Launch Box?

We are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know.

We currently offer the following benefits for our Mexico team members:

Access to private medical insurance through MetLife
Life insurance policy via MetLife
30-day Christmas bonus and a monthly technology stipend
Contribution of 8% of the employee's salary to a savings fund
Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to
Family-friendly benefits, extended parental leave for when you need to spend critical time with new family members, and employer-paid short-term and long-term disability
Support for individual development through certifications, continued learning, conferences, and more

We value a diverse workforce and a culture of inclusivity and belonging. All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law. The Launch Box is an Equal Opportunity Employer.

Postulación rápida

Refina tu búsqueda

it service desk empleos en guadalajara, jal

IT Service Desk Engineer - Remote (Guadalajara)

Desktop Support Associate-Helpdesk

IT Support

Remote technical support agent

Helpdesk Analyst

Coordinador de Soporte Técnico IT

Helpdesk Associate

Desktop Support Senior Associate-Helpdesk

Help Desk Analyst - Ingles avanzado

Helpdesk Senior Analyst

Desktop Support - Onsite Guadalajara

L1 Support Hero

Technical Support Representative (V)

Technical Support Representative

Desktop Support Senior Associate - Helpdesk

On-Site Technical Support Agent

Advanced Technical Support Technician ( Portuguese )

IT Help Desk Analyst | Japanese & English | Onsite Guadalajara

Related jobs to explore

Quiero recibir la alerta de empleo más reciente para it service desk en guadalajara, jal

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado