20 publicaciones de empleo destacadas de leader customer service en ciudad de méxico (¡Están contratando!)

Cash Application Team Lead
Sonepar México —Ciudad de México, CDMX
- $55,000 a $70,000 por mes
- Tiempo completo
- Microsoft Excel
- Oracle
- Administración de personal
- Seguro de vida
- Programa de referidos
Postulación rápida
Customer Service Representative
Orbia Polymer Solutions Vestolit —Ciudad de México, CDMX
- $22,500 por mes
- Trabajo híbrido
- Servicio al cliente
2d
Senior Director, Product Management - Commercial Excellence
Bain & Co. —Ciudad de México, CDMX
- $179,500 a $274,500 por año
- Tiempo completo
- Administración de personal
- Maestría
- Licenciatura
- Programa de bienestar
- Seguro dental
Postulación rápida
Customer Service Representative II
AIT Worldwide Logistics, Inc. —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Customer Care Team Leader (Mexico)
Novibet —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Excel
- Administración de personal
- Bachillerato
Postulación rápida
FBS - Sr. Customer Care Director - CDMX
Capgemini —Ciudad de México, CDMX
- $1 por año
- Tiempo completo
- Administración de personal
- Salesforce
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Account Manager, GR Enterprise
Uber —Miguel Hidalgo, CDMX
- Tiempo completo
- Administración de personal
- SQL
- Licenciatura
8d
Remote - Bilingual (Spanish) Permanent Inside Sales Agent (Debt/Credit)
The Credit Pros —Ciudad de México, CDMX
- $12 por hora
- Incluye fines de semana
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Salesforce
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Bilingual Senior Supply Chain Manager, Americas Region
Mozarc Medical —Ciudad de México, CDMX
- Bilingüe
- Microsoft Word
- Microsoft Excel
- Seguro de la vista
Postulación rápida
Order Management & Billing Analyst – Cloud Operations and Reporting
Teradata —Ciudad de México, CDMX
- Incluye fines de semana
- Trabajo híbrido
- Microsoft Excel
- Azure
- Oracle
Postulación rápida
12d
Customer Service Professional for US Market (MX City Hybrid)
American Express —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Inglés
10d
Customer Service Representative
Multi-Color Corporation —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Servicio al cliente
Postulación rápida
Procurement Manager
CoinFlip —Benito Juárez, CDMX
- $30,000 a $40,000 por año
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postulación rápida
Reception Team Lead
Viva Engage —Benito Juárez, CDMX
- $22,000 a $22,750 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
5d
Customer Care Manager
JBT Marel —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Mantenimiento
- Inglés
- Seguro dental
- Seguro de la vista
Accounts Payable Specialist
Sonepar México —Ciudad de México, CDMX
- $40,000 a $50,000 por mes
- Tiempo completo
- Microsoft Excel
- Oracle
- ERP systems
- Seguro de vida
- Programa de referidos
Postulación rápida
Customer Care Representative III / Customer Service Representative III | CDMX
Boston Scientific —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Service Analyst
TransUnion —Miguel Hidalgo, CDMX
- Tiempo completo
- Servicio al cliente
- Salesforce
- Inglés
Cash Operations Specialist
CoinFlip —Benito Juárez, CDMX
- $17,000 a $24,000 por año
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Administración del tiempo
Postulación rápida
Operations Account Manager-Latin America. (Bi-Lingual Spanish & English)
Tillster —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Bilingüe
- Microsoft Excel
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida

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Cash Application Team Lead

Sonepar México
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Por tiempo indeterminado | Tiempo completo
$55,000 a $70,000 por mes

Beneficios

Seguro de gastos médicos mayores
Vales de despensa
Seguro de vida
Programa de referidos

Cualificaciones

Cuentas por cobrar
Microsoft Excel
Oracle
Administración de personal
ERP systems
Inglés
Microsoft Office
Licenciatura
PeopleSoft
Capacitación
SAP S/4HANA
Negocios
Liderazgo

Descripción completa del empleo

Cash Application Team Lead

Powering Growth Through Financial Excellence.

Location: Mexico City, Mexico
Work Model: On-site
Employment Type: Full-time
Language: Conversational English (B2+) Required

Every Payment Powers the Business

Behind every successful business is a finance team that ensures every transaction is accurate, every payment is applied correctly, and every process contributes to healthy cash flow.

If you enjoy leading people, improving processes, and turning operational excellence into business results, this could be the opportunity you have been looking for.

At Sonepar, we are not simply looking for someone to oversee cash application activities. We are looking for a leader who will inspire a high-performing team, strengthen financial operations, and help shape the future of our Invoice-to-Cash organization.

Who is Sonepar?

Sonepar is a global leader in the distribution of electrical products, solutions, and related services. With operations in 40 countries, more than 46,000 associates, 180 distribution centers, and over 2,400 branches worldwide, we connect our customers with innovative, efficient, and sustainable solutions.

At Sonepar, we are driven by operational excellence, digital transformation, and the continuous development of our people. Joining our team means becoming part of a dynamic, global organization where your work has a meaningful impact on our business and on the experience of our employees.

Why This Opportunity?

As a Cash Application Team Lead, you will lead a team responsible for one of the most critical processes within the finance organization—ensuring customer payments are applied accurately, cash is properly allocated, and financial operations run efficiently.

This opportunity is more than managing daily operations. It is an opportunity to lead people, optimize processes, drive automation, strengthen financial controls, and collaborate with business leaders to deliver measurable results.

You will work at the intersection of finance, technology, operational excellence, and leadership, helping transform the way cash application is managed across the organization.

Because your next opportunity is not just about managing a process—it is about leading transformation, developing people, and creating lasting business impact.

What You'll Do

As a Cash Application Team Lead, you will help drive financial excellence by:

Leading, coaching, mentoring, and developing a high-performing team of Cash Application Specialists and Analysts.
Setting performance goals, monitoring KPIs, and ensuring the team consistently delivers operational excellence.
Managing team capacity, workload distribution, and staffing priorities to meet business objectives.
Overseeing the daily application of customer payments, including ACH, wire transfers, checks, lockbox transactions, and credit card payments.
Ensuring timely and accurate posting of cash while minimizing unapplied and misapplied cash.
Monitoring aging balances and driving timely resolution of outstanding cash application items.
Ensuring compliance with internal controls, financial policies, and standard operating procedures.
Supporting internal and external audit activities while maintaining accurate documentation.
Identifying control gaps and implementing corrective actions that strengthen governance.
Partnering closely with Credit & Collections, Finance, Invoice-to-Cash Centers of Excellence, banking partners, and other key stakeholders.
Serving as the primary escalation point for complex cash application issues and customer payment discrepancies.
Driving automation, process standardization, and continuous improvement initiatives that increase efficiency and reduce manual processing.
Supporting system enhancements, transition activities, and integration projects that strengthen finance operations.
Monitoring operational metrics, analyzing performance trends, and providing insights that support better business decisions.

What Will Help You Thrive

You will thrive in this role if you enjoy leading people, improving financial processes, and building high-performing teams that deliver exceptional business results.

We would love to meet you if you bring:

A Bachelor's degree in Accounting, Finance, Business Administration, or a related field, or equivalent professional experience.
Extensive experience in Cash Application, Accounts Receivable, Order-to-Cash, or related Finance Operations.
Previous experience leading teams, coaching associates, or managing projects within a finance environment.
Strong understanding of the Invoice-to-Cash process and cash application best practices.
Experience working in high-volume, automated, multi-company environments.
Knowledge of ERP platforms such as SAP, SAP S/4HANA, Oracle, PeopleSoft, Eclipse, or similar systems.
Experience with cash application automation solutions such as Sidetrade, HighRadius, Esker, BlackLine, Billtrust, Serrala, Emagia, or similar platforms is a plus.
Advanced proficiency in Microsoft Excel and the Microsoft Office Suite.
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
Excellent communication and stakeholder management skills.
The ability to manage multiple priorities while maintaining high standards of quality and accuracy.
A continuous improvement mindset with a passion for automation, operational excellence, and process optimization.
Fluent English communication skills.

Above all, we are looking for someone who is curious, proactive, adaptable, and motivated to challenge the status quo while continuously learning, developing others, and driving positive change.

Grow With Us

At Sonepar, we believe great careers are built through learning, collaboration, and the courage to embrace new challenges.

When you join our team, you will find:

Opportunities to lead talented professionals while building a culture of collaboration, accountability, and continuous improvement.
Exposure to global finance operations, digital transformation initiatives, and enterprise technologies.
The opportunity to influence strategic process improvements that strengthen financial performance.
Meaningful challenges that encourage innovation, automation, and operational excellence.
A collaborative environment where your leadership, ideas, and expertise make a measurable business impact.
A company committed to helping its people develop their potential and build long-term careers.

We are committed to helping you grow—not only within your current position, but throughout your career.

Diversity & Inclusion

At Sonepar, we foster a diverse, inclusive, and respectful workplace. We value differences and believe every individual brings a unique perspective that strengthens the way we work, collaborate, and innovate.

All qualified applicants will receive consideration for employment without regard to gender, age, sexual orientation, gender identity or expression, disability, race, ethnicity, religion, nationality, or any other characteristic protected by applicable law.

Ready to Build What's Next?

Your experience matters.

Your leadership matters.

Your potential matters.

If you are ready to lead, grow, and help shape the future of finance at a global organization, we would love to hear from you.

Join Sonepar. Powered by Difference.

Sueldo: $55,000.00 - $70,000.00 al mes

Beneficios:

Programa de referidos
Seguro de gastos médicos mayores
Seguro de vida
Vales de despensa

Lugar de trabajo: Empleo presencial

Postulación rápida

Refina tu búsqueda

leader customer service empleos en ciudad de méxico

Cash Application Team Lead

Customer Service Representative

Senior Director, Product Management - Commercial Excellence

Customer Service Representative II

Customer Care Team Leader (Mexico)

FBS - Sr. Customer Care Director - CDMX

Account Manager, GR Enterprise

Remote - Bilingual (Spanish) Permanent Inside Sales Agent (Debt/Credit)

Bilingual Senior Supply Chain Manager, Americas Region

Order Management & Billing Analyst – Cloud Operations and Reporting

Customer Service Professional for US Market (MX City Hybrid)

Customer Service Representative

Procurement Manager

Reception Team Lead

Customer Care Manager

Accounts Payable Specialist

Customer Care Representative III / Customer Service Representative III | CDMX

Customer Service Analyst

Cash Operations Specialist

Operations Account Manager-Latin America. (Bi-Lingual Spanish & English)

Quiero recibir la alerta de empleo más reciente para leader customer service en ciudad de méxico

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