20 publicaciones de empleo destacadas de technical support help desk en ciudad de méxico, dif (¡Están contratando!)

Technical Support - Help Desk
Teva —Ciudad de México, CDMX
- Microsoft Outlook
- Administración de personal
- Informática
20h
Service Desk Technician I
Sonepar México —Ciudad de México, CDMX
- $25,000 a $35,000 por mes
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
- Seguro de vida
- Programa de referidos
Postulación rápida
IT Support Engineer (Remote) - Mexico
My IT Crew —Ciudad de México, CDMX
- $10 a $12 por hora
- Tiempo completo
- Home Office (Desde casa)
Postulación rápida
2d
Help Desk
PayRange —Benito Juárez, CDMX
- $24,000 por mes
- Tiempo completo
- Inglés
- Sin título de educación superior
- Disponible para viajar
Postulación rápida
Technical Support Engineer Jr.| Pre-Sales / Post-Sales | Telemetry and Tracking Solutions
Meride SA de CV —Coyoacán, CDMX
- $14,000 a $16,000 por mes
- Tiempo completo
- Experiencia en ventas
- Inglés
- Microsoft Office
Postulación rápida
IT Help Desk Technician
FORM —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Inglés
Postulación rápida
8d
Technical Resource Center Analyst
Hitachi —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Inglés
7d
Technical Resource Center Analyst
Hitachi Rail —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Inglés
7d
Desktop Support Engineer (Level 2)
NSC Global —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Habilidades de comunicación
2d
Restaurant Tech Support Specialist
Restaurant365 —Ciudad de México, CDMX
- $22,000 a $29,250 por mes
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Informática
- ERP systems
- Seguro dental
- Seguro de la vista
Postulación rápida
Agente bilingüe - tech support only!
Computacenter Mexico —Cuauhtémoc, CDMX
- $12,000 a $14,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Descuentos y precios preferenciales
- Trabajo desde casa
Postulación rápida
IT Operations Helpdesk Support (CMDX)
Ulfix —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Inglés
- Linux
Postulación rápida
Agente bilingüe - tech support only
Computacenter Mexico —Juárez, CDMX
- $12,000 a $14,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Descuentos y precios preferenciales
- Programa de referidos
Postulación rápida
FBS IT Support Engineer
Capgemini —Ciudad de México, CDMX
- $1 por año
- Tiempo completo
- Servicio al cliente
- Sin título de educación superior
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Service Desk Manager
Arrivia, Inc. —Del Valle Centro, CDMX
- Administración de personal
- Servicio al cliente
- Inglés
Desktop Engineer
Sonepar México —Ciudad de México, CDMX
- $30,000 a $35,000 por mes
- Tiempo completo
- Administración de personal
- Informática
- Inglés
- Seguro de gastos médicos
- Seguro de vida
Postulación rápida
8d
Support Engineer, Associate
Capital One —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Licenciatura
- Presencial
Agente bilingüe - tech support only - night shift
Computacenter Mexico —Juárez, CDMX
- $12,000 a $14,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Descuentos y precios preferenciales
- Trabajo desde casa
Postulación rápida
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Ciudad de México, CDMX
- Incluye fines de semana
- Bilingüe
- Inglés
Postulación rápida
Senior System Administrator
Arcadion —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Administración de personal
- Inglés
Postulación rápida

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Technical Support - Help Desk

Teva -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Hace 20 horas

Cualificaciones

Microsoft Outlook
Administración de personal
Informática
Gestión de incidentes
Microsoft Exchange
Licenciatura
Seguridad
ServiceNow

Descripción completa del empleo

We Are Teva

We’re Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it’s innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we’re dedicated to addressing patients’ needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

How We’ll Take Care of You

When it comes to your career, you’ll be encouraged to explore, evolve, and shape your path. Twist, our one-stop shop for career development platform, gives you access to a wide range of possibilities, from learning programs and short-term projects to opportunities for internal growth. Here, you’ll be part of a culture that empowers you to reach your goals and prioritize your wellbeing every step of the way.

How You’ll Spend Your Day

Advise and guide end users regarding the use of a broad range of products, tools and services within the IT domain
Follow a standard call flow and service request / incident handling processes: Verify entitlement, perform troubleshooting and problem determination. Resolve and close the ticket or route the ticket to the appropriate resolver team.
Use technical resources and tools, answer end users’ queries.
Utilize their product, technology, services skills to identify issues which may be related to products’ installation, updates, configuration, operation or performance.

Your Skills and Experience

English – reading, writing, speaking
Bachelor’s in computer science, Engineering, or related discipline with an IT certificate / diploma is preferred
1 to 3 years' experience as a technical service desk agent
Worked as part of 7/24/365 global operations teams
Excellent logical reasoning, troubleshooting and problem determination skills

• Knowledge and experience with Remote takeover tools• Understanding of ITIL (IT Infrastructure Library)

Experience with ServiceNow or similar Incident Management Tool
Knowledge on handling Service Requests and Incidents
Knowledge on Email tools like MS-Outlook and MS-Exchange
Knowledge on Networking (VPN/Connectivity Issues), Internet Security,
Knowledge on Windows, Mac O/s (Basics), Android, iOS
Knowledge on instant messaging tools like MS-Teams
Working knowledge on O365
Experience with working in a pharma / Biotech / GxP environment is preferred

How We’ll Take Care of You

At Teva, better health starts from within, and that includes you. From day one, you’ll be supported with benefits designed to help you thrive in and out of work. This includes generous annual leave, reward plans, flexible working schedules (dependent on role), access to tailored health support, and meaningful ways to give back to the community. When it comes to your career, you’ll be encouraged to explore, evolve, and shape your path. Twist, our one-stop shop for career development platform, gives you access to a wide range of possibilities, from learning programs and short-term projects to opportunities for internal growth. Here, you’ll be part of a culture that empowers you to reach your goals and prioritize your wellbeing every step of the way.

Reports To

First Line Manager

Already Working @TEVA?

Make sure to apply through our internal career site on Twist—your one-stop shop for career development

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

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technical support help desk empleos en ciudad de méxico, dif

Technical Support - Help Desk

Service Desk Technician I

IT Support Engineer (Remote) - Mexico

Help Desk

Technical Support Engineer Jr.| Pre-Sales / Post-Sales | Telemetry and Tracking Solutions

IT Help Desk Technician

Technical Resource Center Analyst

Technical Resource Center Analyst

Desktop Support Engineer (Level 2)

Restaurant Tech Support Specialist

Agente bilingüe - tech support only!

IT Operations Helpdesk Support (CMDX)

Agente bilingüe - tech support only

FBS IT Support Engineer

Service Desk Manager

Desktop Engineer

Support Engineer, Associate

Agente bilingüe - tech support only - night shift

English-Spanish Bilingual Tier 2 Technical Support Representative

Senior System Administrator

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We Are Teva

How We’ll Take Care of You

How You’ll Spend Your Day

Your Skills and Experience

How We’ll Take Care of You

Reports To

Already Working @TEVA?

Teva’s Equal Employment Opportunity Commitment

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