20 publicaciones de empleo destacadas de service delivery en ciudad de méxico, dif (¡Están contratando!)

Premium customers service associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Customer Service Agent
BIGO TECHNOLOGY PTE. LTD. —Ciudad de México, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Service Delivery Executive
KIO Data Centers —Álvaro Obregón, CDMX
- $45,000 a $50,000 por mes
- Tiempo completo
- Trabajo híbrido
- Ingeniería
- Licenciatura
- Habilidades de comunicación
- Ayuda o servicio de transporte
- Descuento de gimnasio
Postulación rápida
21h
Service Delivery Leader
ADVANCED TECHNOLOGIES DAC, S.A. DE C.V. —Hipódromo, CDMX
- $15,000 a $20,000 por mes
- Tiempo completo
- Trabajo híbrido
- Azure
- DevOps
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Trabajo desde casa
Postulación rápida
Delivery Manager
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- PMP
Store Manager -Francis Kurkdjian (PH Perisur)
LVMH Perfumes y Cosméticos de México —Coyoacán, CDMX
- $60,000 a $60,001 por mes
- Aplicaciones en linea
- Administración de personal
- Experiencia en ventas
- Inglés
- Seguro dental
- Descuento de empleados
Postulación rápida
Operations Specialist I, Remote Assistance (Night Shift)
DoorDash Mexico —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Microsoft Excel
- Inglés
- Bachillerato
Postulación rápida
13d
Customer Service Professional Mexico
CEVALogistics —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Word
- CRM software
- Microsoft Excel
10d
Customer Care Representative III / Customer Service Representative III | CDMX
Boston Scientific —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Service Representative I
AIT Worldwide Logistics, Inc. —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Customer Service Support
bp —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
2h
Preferred Customer Service Lead
UPS —Peñón de los Baños, CDMX
- Servicio al cliente
Delivery Squad Manager
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- PMP
- Licenciatura
Specialist Operational Workforce Management
InterContinental Hotels Group —Benito Juárez, CDMX
- Incluye días feriados
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Bachillerato
13d
Supervisor, Customer Service
Celanese International Corporation —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Salesforce
Customer Service Representative
The Chemours Company —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Outlook
- Servicio al cliente
- Maestría
Payments Solutions Delivery Manager
Planet —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Capacitación
- Servicios financieros
Mgr., IT Service Delivery, LAD
Olympus —Nápoles, CDMX
- Informática
- PMP
- Inglés
- Seguro dental
- Permiso de maternidad y paternidad
11d
Project Manager
adm-Indicia —Ciudad de México, CDMX
- $41,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Habilidades de comunicación
- Administración del tiempo
Postulación rápida
Translation Project Coordinator (weekend shift)
TransPerfect —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida

Quiero recibir la alerta de empleo más reciente para service delivery en ciudad de méxico, dif

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Premium customers service associate

BIGO TECHNOLOGY PTE. LTD. -
Del Valle Norte, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$22,000 a $25,000 por mes

Cualificaciones

Plurilingüe
Servicio al cliente
Inglés
VoIP
Licenciatura
Atención al cliente
Mecanografía

Descripción completa del empleo

BIGO TECHNOLOGY PTE. LTD.

BIGO (BIGO Technology Pte. Ltd.) is a fast-growing Singapore technology company founded in 2014.

BIGO aims to be a content platform that connects the world and inspires one billion people to share beautiful moments. Powered by audio and video technology, including AI, RTC (Real-time Communications) and CDN (Content Delivery Network), BIGO provides a portfolio of video broadcast and VoIP-related products and services. The star applications include Bigo Live, Likee, imo and Hello Yo. BIGO has enabled 400 million MAU from more than 170 countries and regions to explore, showcase, and stay connected. Being committed to service and technology excellence, BIGO has deployed 5 R&D centers in Singapore, the U.S. (Silicon Valley) and China (Beijing, Shanghai, Guangzhou), and over 30 local offices across the globe to further its granularity in local business development, operations and marketing. Bigo's Website: https://www.bigo.sg/

The ideal candidate is a passionate, patience, has an active communication, self-motivated, organized, and detail-oriented team player who is committed to the success of our users.

Not negotiable (candidates that not full fill these 4 requirements, will not be taken into consideration):

Fluent or Native English written and spoken (80% minimum)
Living in CDMX
Open to come to the office at least 4 days per week
Open to work on different shifts/schedules per month as assigned
Bachelor Degree

Qualifications:

Flexibility with night and over night shifts;
Proven ability to work well in fast paced environment to meet deadlines within short time constraints;
Enthusiasm, flexibility and proactive nature;
Fast typing ability;
Proven customer service experience;
Excellent command of written and spoken English and Spanish
Preferably have a background and knowledge about internet industry.
Fluent in English and Spanish (written and spoken)
Strong communication skills with a focus on clarity, tone, and professionalism
High level of empathy and a customer-centric mindset
Strong analytical thinking and problem-solving abilities
Ability to make sound decisions under pressure and in ambiguous situations
Proven experience in customer support; experience with high-value users is preferred
Familiarity with digital platforms, livestreaming, or online communities is a plus
High level of integrity and discretion when handling sensitive information, with the ability to escalate high-risk cases appropriately
Responsibilities:
Handling work in the form of text and video voices, communicating with overseas use, and solving problems arising from the use of products by overseas users
Provide personalized support via chat, ensuring a seamless and professional user experience
Own and manage user cases end-to-end, including complex, high-impact, or sensitive scenarios
Monitor and manage user feedback, ensuring timely resolution and protecting user trust and satisfaction
Identify, document, and escalate issues with clear context and impact assessment
Analyze user behavior and feedback to proactively identify trends and opportunities, driving actionable improvements in user engagement and spending experience
Collaborate cross-functionally to enhance service quality and operational efficiency
Handle user feedback such as google play, product feedback background, etc, and improve the star rating of the product on the GP, as well as the resolution and satisfaction of the feedback background;
Follow up the bugs that user feedback in a timely manner, and be good at using the table to organize summary;
Analyze user feedback, regularly output reports in data form, and propose targeted solutions.

Job Type: Full-time

Pay: $22,000.00 - $25,000.00 per month

Work Location: Hybrid remote in 03103, Del Valle Norte, CDMX

Postulación rápida

Refina tu búsqueda

service delivery empleos en ciudad de méxico, dif

Premium customers service associate

Customer Service Agent

Service Delivery Executive

Service Delivery Leader

Delivery Manager

Store Manager -Francis Kurkdjian (PH Perisur)

Operations Specialist I, Remote Assistance (Night Shift)

Customer Service Professional Mexico

Customer Care Representative III / Customer Service Representative III | CDMX

Customer Service Representative I

Customer Service Support

Preferred Customer Service Lead

Delivery Squad Manager

Specialist Operational Workforce Management

Supervisor, Customer Service

Customer Service Representative

Payments Solutions Delivery Manager

Mgr., IT Service Delivery, LAD

Project Manager

Translation Project Coordinator (weekend shift)

Quiero recibir la alerta de empleo más reciente para service delivery en ciudad de méxico, dif

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