20 publicaciones de empleo destacadas de customer service agent en ciudad de méxico, dif (¡Están contratando!)

Customer Service Agent
BIGO TECHNOLOGY PTE. LTD. —Ciudad de México, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Agente de Call Center
Coforge —Juárez, CDMX
- $15,000 a $15,500 por mes
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Inglés
Postulación rápida
6d
Bilingual Sales Specialist | Uncapped commissions | 2 days off
RUI —Del Valle Centro, CDMX
- $19,000 a $21,000 por mes
- Tiempo completo
- Bilingüe
- Experiencia en ventas
- Inglés
Postulación rápida
Back Office Bilingual Agent
Smart Pro Connect —Juárez, CDMX
- $16,500 por mes
- Incluye fines de semana
- Bilingüe
- Administración de personal
- Inglés
Postulación rápida
13d
Customer Service Agent
NDA —Benito Juárez, CDMX
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Inglés
- Oportunidades de crecimiento
Postulación rápida
Customer Care Team Leader (Mexico)
Novibet —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Excel
- Administración de personal
- Bachillerato
Postulación rápida
Customer Service Agent Work From Home USA Market
cxperts —Benito Juárez, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Voice Agent (Customer Service Representative)
Epsilon Staffing —Santa Bárbara, CDMX
- $14,000 a $17,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
- Programa de referidos
Postulación rápida
Customer Service Representative
OOCL USA Inc —Jardines en la Montaña, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
- Seguro de vida
Postulación rápida
Jr. Supervisor Customer Service
Seguros Confie —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
FBS Quality Consultant - Contact Center
Capgemini —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Bachillerato
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
FBS Customer Care Agent (Call Center)
Capgemini —Ciudad de México, CDMX
- $1 por año
- Tiempo completo
- Inglés
- Habilidades de comunicación
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Contact Center Analyst for US
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Access
13d
Tier 2: Support Agent
Aplazo —Ciudad de México, CDMX
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Servicios financieros
Postulación rápida
Jr. Supervisor (Call Center)
CONFIE —Benito Juárez, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Customer Service Agents - Español - CDMX
Concentrix —Ciudad de México, CDMX
- Tiempo completo
- Español
- Servicio al cliente
- Inglés
Specialist Operational Workforce Management
InterContinental Hotels Group —Benito Juárez, CDMX
- Incluye días feriados
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Bachillerato
12d
Travel Experience Agent
HelloLanding —Colonia Lomas de Chapultepec, CDMX
- $16,500 a $18,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Estacionamiento gratuito
- Descuentos y precios preferenciales
Postulación rápida
LM004:Ops Agent II
FedEx LAC —Gustavo A. Madero, CDMX
- Tiempo completo
- Microsoft Office
- Bachillerato
- Habilidades de organización
LM004: Ops Agent II
FedEx LAC —Gustavo A. Madero, CDMX
- Tiempo completo
- Inglés
- Microsoft Office
- Bachillerato

Quiero recibir la alerta de empleo más reciente para customer service agent en ciudad de méxico, dif

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Customer Service Agent

BIGO TECHNOLOGY PTE. LTD. -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$22,000 a $25,000 por mes

Cualificaciones

Plurilingüe
Servicio al cliente
Inglés
VoIP
Licenciatura
Atención al cliente
Mecanografía

Descripción completa del empleo

BIGO TECHNOLOGY PTE. LTD.

BIGO (BIGO Technology Pte. Ltd.) is a fast-growing Singapore technology company founded in 2014.

BIGO aims to be a content platform that connects the world and inspires one billion people to share beautiful moments. Powered by audio and video technology, including AI, RTC (Real-time Communications) and CDN (Content Delivery Network), BIGO provides a portfolio of video broadcast and VoIP-related products and services. The star applications include Bigo Live, Likee, imo and Hello Yo. BIGO has enabled 400 million MAU from more than 170 countries and regions to explore, showcase, and stay connected. Being committed to service and technology excellence, BIGO has deployed 5 R&D centers in Singapore, the U.S. (Silicon Valley) and China (Beijing, Shanghai, Guangzhou), and over 30 local offices across the globe to further its granularity in local business development, operations and marketing. Bigo's Website: https://www.bigo.sg/

The ideal candidate is a passionate, patience, has an active communication, self-motivated, organized, and detail-oriented team player who is committed to the success of our users.

Not negotiable (candidates that not full fill these 4 requirements, will not be taken into consideration):

Fluent or Native English written and spoken (80% minimum)
Living in CDMX
Open to come to the office at least 4 days per week
Open to work on different shifts/schedules per month as assigned
Bachelor Degree

Qualifications:

Flexibility with night and over night shifts;
Proven ability to work well in fast paced environment to meet deadlines within short time constraints;
Enthusiasm, flexibility and proactive nature;
Fast typing ability;
Proven customer service experience;
Excellent command of written and spoken English and Spanish
Preferably have a background and knowledge about internet industry.
Fluent in English and Spanish (written and spoken)
Strong communication skills with a focus on clarity, tone, and professionalism
High level of empathy and a customer-centric mindset
Strong analytical thinking and problem-solving abilities
Ability to make sound decisions under pressure and in ambiguous situations
Proven experience in customer support; experience with high-value users is preferred
Familiarity with digital platforms, livestreaming, or online communities is a plus
High level of integrity and discretion when handling sensitive information, with the ability to escalate high-risk cases appropriately

Responsabilities:

Handling work in the form of text and video voices, communicating with overseas use, and solving problems arising from the use of products by overseas users
Provide personalized support via chat, ensuring a seamless and professional user experience
Own and manage user cases end-to-end, including complex, high-impact, or sensitive scenarios
Monitor and manage user feedback, ensuring timely resolution and protecting user trust and satisfaction
Identify, document, and escalate issues with clear context and impact assessment
Analyze user behavior and feedback to proactively identify trends and opportunities, driving actionable improvements in user engagement and spending experience
Collaborate cross-functionally to enhance service quality and operational efficiency
Handle user feedback such as google play, product feedback background, etc, and improve the star rating of the product on the GP, as well as the resolution and satisfaction of the feedback background;
Follow up the bugs that user feedback in a timely manner, and be good at using the table to organize summary;
Analyze user feedback, regularly output reports in data form, and propose targeted solutions.

Job Type: Full-time

Pay: $22,000.00 - $25,000.00 per month

Work Location: In person

Postulación rápida

Refina tu búsqueda

customer service agent empleos en ciudad de méxico, dif

Customer Service Agent

Agente de Call Center

Bilingual Sales Specialist | Uncapped commissions | 2 days off

Back Office Bilingual Agent

Customer Service Agent

Customer Care Team Leader (Mexico)

Customer Service Agent Work From Home USA Market

Voice Agent (Customer Service Representative)

Customer Service Representative

Jr. Supervisor Customer Service

FBS Quality Consultant - Contact Center

FBS Customer Care Agent (Call Center)

Contact Center Analyst for US

Tier 2: Support Agent

Jr. Supervisor (Call Center)

Customer Service Agents - Español - CDMX

Specialist Operational Workforce Management

Travel Experience Agent

LM004:Ops Agent II

LM004: Ops Agent II

Quiero recibir la alerta de empleo más reciente para customer service agent en ciudad de méxico, dif

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