20 publicaciones de empleo destacadas de associate digital en ciudad de méxico, dif (¡Están contratando!)

Premium customers service associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Customer Service Associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Operation Specialist Academia Technical Support & Adoption – Graduate Associate – CDMX
Siemens —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- CAD
- Desarrollo de software
4d
Analista de datos
PepsiCo —Álvaro Obregón, CDMX
- Turno rotativo
- Microsoft Excel
- Inglés
- Licenciatura
- Programa de bienestar
Sr Associate Digital Marketing
Mattel —Granada, CDMX
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Maestría
Postulación rápida
3d
Business Data Analyst
PepsiCo —Miguel Hidalgo, CDMX
- Informática
- SQL
- Licenciatura
Risk Associate
Xepelin —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- SQL
Postulación rápida
Contact Center Analyst for US
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Access
11d
Commercial Assoc Analyst - English & French
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Excel
- Servicio al cliente
- Inglés
Associate, Primary Research
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Postulación rápida
AI Adoption & Operations Analyst
unybrands —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- ERP systems
Postulación rápida
Jr. Content Designer
PepsiCo —Miguel Hidalgo, CDMX
- Inglés
- Licenciatura
- Liderazgo
3d
Global Procurement Jr Analyst (con Portugués)
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
Associate Community Manager, Mexico
Opera —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Mercadotecnia
- Gestión de redes sociales
Remote Executive Assistant Associate - Operations & Project Management (LATAM)
FreedUp —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- CRM software
Postulación rápida
Associate P&C Business Partner
Mattel —Granada, CDMX
- $0 por mes
- Tiempo completo
- Maestría
- Licenciatura
- Recursos humanos
Postulación rápida
Sr Associate - Consumer Digital Ecosystem
Eli Lilly —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Disponible para viajar
11d
Associate Director - Social
WPP Media —Granada, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Supply Chain Planning Analyst
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Excel
- Administración de personal
- ERP systems
Proc Excellence Assoc Manager
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal

Quiero recibir la alerta de empleo más reciente para associate digital en ciudad de méxico, dif

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Premium customers service associate

BIGO TECHNOLOGY PTE. LTD. -
Del Valle Norte, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$22,000 a $25,000 por mes

Cualificaciones

Plurilingüe
Servicio al cliente
Inglés
VoIP
Licenciatura
Atención al cliente
Mecanografía

Descripción completa del empleo

BIGO TECHNOLOGY PTE. LTD.

BIGO (BIGO Technology Pte. Ltd.) is a fast-growing Singapore technology company founded in 2014.

BIGO aims to be a content platform that connects the world and inspires one billion people to share beautiful moments. Powered by audio and video technology, including AI, RTC (Real-time Communications) and CDN (Content Delivery Network), BIGO provides a portfolio of video broadcast and VoIP-related products and services. The star applications include Bigo Live, Likee, imo and Hello Yo. BIGO has enabled 400 million MAU from more than 170 countries and regions to explore, showcase, and stay connected. Being committed to service and technology excellence, BIGO has deployed 5 R&D centers in Singapore, the U.S. (Silicon Valley) and China (Beijing, Shanghai, Guangzhou), and over 30 local offices across the globe to further its granularity in local business development, operations and marketing. Bigo's Website: https://www.bigo.sg/

The ideal candidate is a passionate, patience, has an active communication, self-motivated, organized, and detail-oriented team player who is committed to the success of our users.

Not negotiable (candidates that not full fill these 4 requirements, will not be taken into consideration):

Fluent or Native English written and spoken (80% minimum)
Living in CDMX
Open to come to the office at least 4 days per week
Open to work on different shifts/schedules per month as assigned
Bachelor Degree

Qualifications:

Flexibility with night and over night shifts;
Proven ability to work well in fast paced environment to meet deadlines within short time constraints;
Enthusiasm, flexibility and proactive nature;
Fast typing ability;
Proven customer service experience;
Excellent command of written and spoken English and Spanish
Preferably have a background and knowledge about internet industry.
Fluent in English and Spanish (written and spoken)
Strong communication skills with a focus on clarity, tone, and professionalism
High level of empathy and a customer-centric mindset
Strong analytical thinking and problem-solving abilities
Ability to make sound decisions under pressure and in ambiguous situations
Proven experience in customer support; experience with high-value users is preferred
Familiarity with digital platforms, livestreaming, or online communities is a plus
High level of integrity and discretion when handling sensitive information, with the ability to escalate high-risk cases appropriately
Responsibilities:
Handling work in the form of text and video voices, communicating with overseas use, and solving problems arising from the use of products by overseas users
Provide personalized support via chat, ensuring a seamless and professional user experience
Own and manage user cases end-to-end, including complex, high-impact, or sensitive scenarios
Monitor and manage user feedback, ensuring timely resolution and protecting user trust and satisfaction
Identify, document, and escalate issues with clear context and impact assessment
Analyze user behavior and feedback to proactively identify trends and opportunities, driving actionable improvements in user engagement and spending experience
Collaborate cross-functionally to enhance service quality and operational efficiency
Handle user feedback such as google play, product feedback background, etc, and improve the star rating of the product on the GP, as well as the resolution and satisfaction of the feedback background;
Follow up the bugs that user feedback in a timely manner, and be good at using the table to organize summary;
Analyze user feedback, regularly output reports in data form, and propose targeted solutions.

Job Type: Full-time

Pay: $22,000.00 - $25,000.00 per month

Work Location: Hybrid remote in 03103, Del Valle Norte, CDMX

Postulación rápida

Refina tu búsqueda

associate digital empleos en ciudad de méxico, dif

Premium customers service associate

Customer Service Associate

Operation Specialist Academia Technical Support & Adoption – Graduate Associate – CDMX

Analista de datos

Sr Associate Digital Marketing

Business Data Analyst

Risk Associate

Contact Center Analyst for US

Commercial Assoc Analyst - English & French

Associate, Primary Research

AI Adoption & Operations Analyst

Jr. Content Designer

Global Procurement Jr Analyst (con Portugués)

Associate Community Manager, Mexico

Remote Executive Assistant Associate - Operations & Project Management (LATAM)

Associate P&C Business Partner

Sr Associate - Consumer Digital Ecosystem

Associate Director - Social

Supply Chain Planning Analyst

Proc Excellence Assoc Manager

Quiero recibir la alerta de empleo más reciente para associate digital en ciudad de méxico, dif

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