20 publicaciones de empleo destacadas en the university of (¡Están contratando!)

Customer Support Representative
JoVE —Desde casa
- $15,500 por mes
- Tiempo completo
- Home Office (Desde casa)
- Salesforce
- Inglés
- Licenciatura
Postulación rápida
Entomologist for international humanitarian missions
Médicos sin Fronteras, A.C. —Honduras, Chis.
- Tiempo completo
- Microsoft Excel
- Hospital
- Inglés
- Seguro de vida
11h
Executive Assistant - Systematic Commodities Hedge Fund
Moreton Capital Partners —Ciudad de México, CDMX
- $420,000 a $550,000 por año
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
14d
Senior Executive Assistant to Plant Manager
Reclutamiento TopMgm Group —Tijuana, B.C.
- $45,000 a $60,000 por mes
- Inglés
- Licenciatura
- Recepción
Postulación rápida
English Tutor
Lingua Learn —Desde casa
- Desde $170 por hora
- Medio tiempo
- Home Office (Desde casa)
- Inglés
- Licenciatura
- Experiencia en enseñanza
Postulación rápida
8d
Entomologist for International Humanitarian Missions
MEDICOS SIN FRONTERAS EN MEXICO A.C. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Hospital
- Inglés
- Seguro de vida
Postulación rápida
15h
Enrollment Specialist, International
California Intercontinental University —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Mercadotecnia
Postulación rápida
1d
Project Coordinating Manager - Fully Remote
Vert Environmental —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
14d
CLUSTER HR LEARNING & DEVELOPMENT PROFESSIONAL - MEX
OPmobility —León, Gto.
- Microsoft Excel
- Servicio al cliente
- Inglés
11d
Learning & Development Manager – Latin America
UL Solutions —Edo. de México
- Administración de personal
- Inglés
- Microsoft Office
13d
Aeronautical Inspector H-M
Safran —Querétaro, Chis.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Training Manager - Construction Equipment
HD CONSTRUCTION EQUIPMENT MEXICO —Juárez, CDMX
- $50,000 a $70,000 por mes
- Tiempo completo
- Experiencia en ventas
- Inglés
- Licenciatura
Postulación rápida
Clinical Trial Manager (CTM)
Fortrea —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Scheduling Analyst
Viva —Ciudad de México, CDMX
- Trabajo híbrido
- Microsoft Excel
- Licenciatura
- Gestión de venta al por menor
- Vacaciones adicionales o permisos con goce de sueldo
12d
DATA SCIENCE CONSULTANT CIUDAD DE MÉXICO
managementsolutions —Ciudad de México, CDMX
- Python
QA Engineer
Sensata Technologies, Inc. —Aguascalientes, Ags.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Strategy & Operations Manager
Revolut —Desde casa
- Home Office (Desde casa)
- SQL
- Python
Sr. CRA with CAR-T experience to work traveling to US
Fortrea —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Licenciatura
Gualapack Mexico plant - Customer Service Representative
GualaPack Spa —Tehuacán, Pue.
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Practicante de Ventas TI Bilingüe
Team Venti —Desde casa
- $8,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Experiencia en ventas
- Programa de referidos
Postulación rápida

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Customer Support Representative

JoVE -
Desde casa

Postulación rápida

Información del empleo

Tiempo completo
$15,500 por mes

Cualificaciones

Jira
Salesforce
Inglés
Atención a quejas
Licenciatura
Atención al cliente
Habilidades de comunicación

Descripción completa del empleo

JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

We are seeking an experienced Customer Support Representative to be on the front lines by answering questions and troubleshooting technical problems. You will assist customers with JoVE’s products and also guide clients through any technical issue they might encounter. If you are an energetic self-starter problem solver with a basic technical background and excellent communication skills, we want to talk to you. The Support Team here at JoVE is providing support not only to external customers but also to internal JoVE employees on a 24x7 basis.

Responsibilities:

Manage large amounts of incoming tickets.
Provide support to answer inquiries on products.
Accept and handle technical requests.
Triage tickets to the other teams.
Follow communication procedures, guidelines and policies.
Provide accurate, valid and complete information by using the right methods/tools.
Build sustainable relationships and trust with customers through open communication.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Take the extra mile to engage customers.
Performs other specific duties or assignments as directed by Team Manager.

Skills And Qualifications:

A Bachelor’s degree completed
2+ years of demonstrable experience in customer support roles
Proficient with ticketing tools ( Zendesk, Jira, Salesforce).
Excellent communication and interpersonal skills, verbal and written, are required to effectively and accurately communicate in English.
Ability to communicate with both technical and non-technical personnel in a clear and easy fashion.
Basic understanding of KPIs and Metrics.
Attention to detail is key to this position.
Must be able to accommodate flexible work schedules based on business needs.
Must have technical/diagnostic ability along with analytical ability to diagnose problems above basics, and basic mechanical skills.

Why Join JoVE?

A competitive compensation package.
You will make a direct impact in accelerating science research and education.
Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
Our strong promotion from within culture draws a clear path to advance your career with us

Job Types: Full-time, Permanent

Pay: $15,500.00 per month

Work Location: Remote

Postulación rápida

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the university of empleos

Customer Support Representative

Entomologist for international humanitarian missions

Executive Assistant - Systematic Commodities Hedge Fund

Senior Executive Assistant to Plant Manager

English Tutor

Entomologist for International Humanitarian Missions

Enrollment Specialist, International

Project Coordinating Manager - Fully Remote

CLUSTER HR LEARNING & DEVELOPMENT PROFESSIONAL - MEX

Learning & Development Manager – Latin America

Aeronautical Inspector H-M

Technical Training Manager - Construction Equipment

Clinical Trial Manager (CTM)

Scheduling Analyst

DATA SCIENCE CONSULTANT CIUDAD DE MÉXICO

QA Engineer

Strategy & Operations Manager

Sr. CRA with CAR-T experience to work traveling to US

Gualapack Mexico plant - Customer Service Representative

Practicante de Ventas TI Bilingüe

Quiero recibir la alerta de empleo más reciente para the university of

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