17 publicaciones de empleo destacadas de front desk en jalisco (¡Están contratando!)

Manager - Front Desk
Marriott International, Inc —Puerto Vallarta, Jal.
- Tiempo completo
- Bachillerato
- Recepción
- Servicios a huéspedes
Front Desk Receptionist
HOTEL RAMADA ENCORE GUADALAJARA AEROPUERTO —Las Pintitas Centro, Jal.
- $13,000 a $14,250 por mes
- Tiempo completo
- Inglés
- Hotel
- Manejo de caja
- Estacionamiento gratuito
- Descuentos y precios preferenciales
Postulación rápida
11h
Bilingual Front Desk & Intake Virtual Medical Assistant
Go Lean Health —Guadalajara, Jal.
- $6.50 por hora
- Tiempo completo
- Bilingüe
- Inglés
- Recepción
Postulación rápida
1d
Front Desk Agent
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Bachillerato
- Servicios a huéspedes
Auditor Nocturno
BRADA —Arcos Vallarta, Jal.
- $14,000 a $18,000 por mes
- Tiempo completo
- Microsoft Excel
- Inglés
- Bachillerato
Postulación rápida
Mgr-Operations
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Servicio al cliente
- Bachillerato
- Recepción
Technical Support Representative
Nextiva —Guadalajara, Jal.
- Turno de 12 horas
- Servicio al cliente
- Inglés
- Microsoft Office
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Front Desk Agent
VOCO Guadalajara Neruda an IHG Hotel —Guadalajara, Jal.
- $12,400 por mes
- Tiempo completo
- Inglés
- Licenciatura
- Servicios a huéspedes
- Descuentos y precios preferenciales
- Ayuda o servicio de transporte
Postulación rápida
Gerente Operaciones (AYB)
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Servicio al cliente
- Bachillerato
- Recepción
Guadalajara | Customs Brokerage Billing Agent - Agente de Facturación para Aduanas
Expeditors —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Plan de adquisición de acciones empresariales
- Seguro de vida
Postulación rápida
Mgr-Reservations
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Bachillerato
Technical Support Agent
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Bilingüe
- Servicio al cliente
- Inglés
3d
Front Line Manager - SCM - Planning & After Sales 4B
EDM S de RL de CV —Zapopan, Jal.
- Microsoft Excel
- Administración de personal
- Servicio al cliente
Postulación rápida
16h
Administrative assistant of Indian nationality
Agrotitlan —Arcos Vallarta, Jal.
- $20,073.76 a $22,736.79 por mes
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Housekeeping Supervisor
Marriott International, Inc —Puerto Vallarta, Jal.
- Tiempo completo
- Bachillerato
- POS
Senior Software Engineer
BSA-JLL - LaSalle Partners, MEX —Jalisco, Jal.
- Tiempo completo
- Azure
- Administración de personal
- Informática
Postulación rápida
Shipboard Medispa Physician
OneSpaWorld —Guadalajara, Jal.
- Tiempo completo
- Servicio al cliente
- Inglés
- Gestión de venta al por menor
Postulación rápida

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Manager - Front Desk

Marriott International, Inc -
Puerto Vallarta, Jal.

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Información del empleo

Tiempo completo

Cualificaciones

Bachillerato
Recepción
Servicios a huéspedes

Descripción completa del empleo

Additional Information
Job Number26083640
Job CategoryRooms & Guest Services Operations
LocationPaseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico, 48354
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Responds to and handles guest problems and complaints.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

Ensures employees understand customer service expectations and parameters.

Interacts with guests to obtain feedback on product quality and service levels.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and control property occupancy.

Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Runs Front Desk shifts whenever necessary.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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front desk empleos en jalisco

Manager - Front Desk

Front Desk Receptionist

Bilingual Front Desk & Intake Virtual Medical Assistant

Front Desk Agent

Auditor Nocturno

Mgr-Operations

Technical Support Representative

Front Desk Agent

Gerente Operaciones (AYB)

Guadalajara | Customs Brokerage Billing Agent - Agente de Facturación para Aduanas

Mgr-Reservations

Technical Support Agent

Front Line Manager - SCM - Planning & After Sales 4B

Administrative assistant of Indian nationality

Housekeeping Supervisor

Senior Software Engineer

Shipboard Medispa Physician

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