Guadalajara, Jalisco
Job Summary
Monitor the SIEM console and SOC mailbox for security alerts, requests & user reports. • Respond to calls from Client end users Acknowledge, triage, notify and initiate incident management based on SOPs. • Apply containment actions on Security tools as a response to Security incidents / advisories. • Generate daily status reports and cater to ad hoc requests. • High school diploma, GED, and relevant work experience is required; • Bachelor’s Degree in Information Technology, Computer Science, Cybersecurity or other related field preferred • 2 years cybersecurity monitoring experience preferred • Proven analytical, problem solving, and research skills • Understanding of network concepts, protocols, services, and operating systems • Experience with SIEM, email security, IPS, web security, application whitelisting, and endpoint detection and response tools preferred • Willingness to work a flexible schedule, such as shift work (including rotating shifts), days, nights, and weekends and holidays as necessary • 100% on site • Advance verbal and written communication skills in the English language • Ability to work in an open and collaborative environment Certifications: - CompTIA Security + and/or an analyst level certification on any SIEM / EDR / MDR or
Key Responsibilities
Monitor the SIEM console and SOC mailbox for security alerts, requests & user reports. • Respond to calls from Client end users Acknowledge, triage, notify and initiate incident management based on SOPs. • Apply containment actions on Security tools as a response to Security incidents / advisories. • Generate daily status reports and cater to ad hoc requests. • High school diploma, GED, and relevant work experience is required; • Bachelor’s Degree in Information Technology, Computer Science, Cybersecurity or other related field preferred • 2 years cybersecurity monitoring experience preferred • Proven analytical, problem solving, and research skills • Understanding of network concepts, protocols, services, and operating systems • Experience with SIEM, email security, IPS, web security, application whitelisting, and endpoint detection and response tools preferred • Willingness to work a flexible schedule, such as shift work (including rotating shifts), days, nights, and weekends and holidays as necessary • 100% on site • Advance verbal and written communication skills in the English language • Ability to work in an open and collaborative environment Certifications: - CompTIA Security + and/or an analyst level certification on any SIEM / EDR / MDR or
Skill Requirements
Monitor the SIEM console and SOC mailbox for security alerts, requests & user reports. • Respond to calls from Client end users Acknowledge, triage, notify and initiate incident management based on SOPs. • Apply containment actions on Security tools as a response to Security incidents / advisories. • Generate daily status reports and cater to ad hoc requests. • High school diploma, GED, and relevant work experience is required; • Bachelor’s Degree in Information Technology, Computer Science, Cybersecurity or other related field preferred • 2 years cybersecurity monitoring experience preferred • Proven analytical, problem solving, and research skills • Understanding of network concepts, protocols, services, and operating systems • Experience with SIEM, email security, IPS, web security, application whitelisting, and endpoint detection and response tools preferred • Willingness to work a flexible schedule, such as shift work (including rotating shifts), days, nights, and weekends and holidays as necessary • 100% on site • Advance verbal and written communication skills in the English language • Ability to work in an open and collaborative environment Certifications: - CompTIA Security + and/or an analyst level certification on any SIEM / EDR / MDR or
Other Requirements
Monitor the SIEM console and SOC mailbox for security alerts, requests & user reports. • Respond to calls from Client end users Acknowledge, triage, notify and initiate incident management based on SOPs. • Apply containment actions on Security tools as a response to Security incidents / advisories. • Generate daily status reports and cater to ad hoc requests. • High school diploma, GED, and relevant work experience is required; • Bachelor’s Degree in Information Technology, Computer Science, Cybersecurity or other related field preferred • 2 years cybersecurity monitoring experience preferred • Proven analytical, problem solving, and research skills • Understanding of network concepts, protocols, services, and operating systems • Experience with SIEM, email security, IPS, web security, application whitelisting, and endpoint detection and response tools preferred • Willingness to work a flexible schedule, such as shift work (including rotating shifts), days, nights, and weekends and holidays as necessary • 100% on site • Advance verbal and written communication skills in the English language • Ability to work in an open and collaborative environment Certifications: - CompTIA Security + and/or an analyst level certification on any SIEM / EDR / MDR or
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