20 publicaciones de empleo destacadas de bilingüe en tijuana, bcn (¡Están contratando!)

RCM Customer Service Representative
Enovis —Tijuana, B.C.
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
1h
Supply Chain Intern
AIT Worldwide Logistics, Inc. —Tijuana, B.C.
- Bilingüe
- Microsoft Office
- Experiencia en bases de datos
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Sr Eng, MIP-Engineering
Baxter —Tijuana, B.C.
- Bilingüe
- Inglés
- Experiencia en manufactura
- Vacaciones adicionales o permisos con goce de sueldo
ASESOR BILINGUE - ATENCION A CLIENTES
Tres R —Tijuana, B.C.
- $16,000 por mes
- Medio tiempo
- Bilingüe
- Inglés
Postulación rápida
Marketing Specialist
CCSI —Tijuana, B.C.
- $4,600 por semana
- Bilingüe
- Inglés
Postulación rápida
23h
Sr Buyer
Eaton —Tijuana, B.C.
- Bilingüe
- Servicio al cliente
- ERP systems
Recepcionista / Auxiliar Administrativo
Hospivet —Zona Urbana Río Tijuana, B.C.
- $2,000 a $4,000 por semana
- Tiempo completo
- Bilingüe
- Español
- Inglés
Postulación rápida
2d
Program Launch Buyer (Temporary)
Eaton —Tijuana, B.C.
- Bilingüe
- Licenciatura
- Presencial
1d
Ejecutivo de Procuración de Fondos Sr | CETYS Tijuana
CETYS Universidad Campus Tijuana —El Lago 19500, B.C.
- $29,000 a $30,000 por mes
- Tiempo completo
- Bilingüe
- Español
- Experiencia en ventas
Postulación rápida
Asistente de EHS
North American Production Sharing —Tijuana, B.C.
- Bilingüe
- Inglés
Postulación rápida
Quality Supervisor
Eaton —Tijuana, B.C.
- Bilingüe
- Inglés
- Maestría
Customs Lead
Eaton —Tijuana, B.C.
- Bilingüe
- Inglés
- Maestría
Buscando Médicos para clinica de medicina estética nueva
Medical Spa Tijuana- New City —Tijuana, B.C.
- Medio tiempo
- Bilingüe
- Español
- Inglés
- Oportunidades de crecimiento
- Horarios flexibles
Postulación rápida
Sr Eng, Manufacturing
Baxter —Tijuana, B.C.
- Bilingüe
- Inglés
- Experiencia en manufactura
Sr. Quality Technician
Rain Bird Corporation —Tijuana, B.C.
- Bilingüe
- Microsoft Excel
- Análisis de datos
2d
QA Manager
North American Production Sharing —Tijuana, B.C.
- Tiempo completo
- Bilingüe
- Inglés
- Mejora continua
- Seguro de vida
Postulación rápida
Accounting Clerk
Together Trade and Commerce LLC —Tijuana, B.C.
- $3,500 a $5,000 por semana
- Medio tiempo
- Bilingüe
- Inglés
- Licenciatura
Postulación rápida
1d
Sr Analyst, Infrastructure & Facilities
Baxter —Tijuana, B.C.
- Bilingüe
- Informática
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Continuous Improvement Engineer (digital solutions)
Eaton —Tijuana, B.C.
- Microsoft Powerpoint
- Bilingüe
- Microsoft Excel
13d
Chofer (Asistente Administrativo) - El Pacífico
North American Production Sharing —Tijuana, B.C.
- Bilingüe
- Español
- Mantenimiento
Postulación rápida
7h

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RCM Customer Service Representative

Enovis -
Tijuana, B.C.

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Información del empleo

Tiempo completo
Hace 1 hora

Cualificaciones

Bilingüe
Administración de personal
Plurilingüe
Servicio al cliente
Inglés
Microsoft Office
Bachillerato
Licenciatura
Capacitación
Liderazgo

Descripción completa del empleo

Who We Are

ABOUT ENOVIS™

Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.

What You'll Do

The Patient Services Representative III serves as a senior member of the Patient Services team, providing advanced case management and customer support to patients, healthcare providers, and insurance carriers. This role acts as a subject matter expert for complex patient cases, escalated customer service concerns, insurance benefit interpretation, product quality troubleshooting and reimbursement support. The representative independently manages challenging situations, mentors team members, identifies process improvements, and serves as a key resource across multiple departments.

This position requires exceptional communication skills, strong leadership capabilities, bilingual fluency in English and Spanish, required to work East Coast business hours from Monday through Friday, 5:00 AM PST to 2:00 PM PST.

Patient Support & Case Management

Manage complex patient cases from initiation through resolution while ensuring a high standard of patient care and service.
Serve as the primary point of contact for escalated patient, provider, and payer inquiries.
Communicate detailed and technically complex benefit, insurance, reimbursement, and therapy-related information to patients and healthcare providers.
Interpret and explain medical, insurance, and reimbursement information in a clear and understandable manner.
Support Regen quality patient calls and troubleshooting.

Escalation Management

Resolve advanced customer service issues and complex reimbursement challenges with minimal supervision.
Investigate and address patient complaints, service concerns, and operational issues while ensuring timely resolution.
Act as a resource for handling sensitive, high-priority, or critical patient situations.
Exercise sound judgment when deviating from established procedures to achieve optimal patient outcomes.

Leadership & Team Support

Serve as a mentor and resource for Patient Services Representatives I and II.
Assist with onboarding, training, and knowledge-sharing initiatives.
Provide guidance on complex cases, insurance benefit interpretation, and escalation management.
Lead by example by demonstrating accountability, professionalism, and exceptional customer service.
Support supervisors and management with departmental projects, reporting, and process improvement initiatives.

Cross-Functional Collaboration

Partner with Sales, Information Technology, Service, Manufacturing, and other departments to ensure seamless patient support.
Communicate trends, recurring issues, and opportunities for process improvement to leadership.
Participate in testing, workflow enhancement, and operational improvement projects.
Support implementation of new programs, services, and departmental initiatives.

Operational Excellence

Maintain detailed and accurate documentation in required systems.
Monitor case progress and proactively follow up to ensure timely completion.
Identify workflow inefficiencies and recommend improvements to enhance the patient experience.
Consistently meet or exceed quality, productivity, service level, and compliance expectations.

REQUIREMENTS: EXPERIENCE, EDUCATION, SKILLS, AND KNOWLEDGE

High school diploma or equivalent required; associate's or bachelor's degree preferred.
Minimum of 3-5 years of customer service, patient services, reimbursement, healthcare support, or related experience.
Minimum of 2-3 years of bilingual voice experience (English and Spanish) in a healthcare, patient support, call center, or customer service environment.
Demonstrated experience managing escalated customer service situations and complex patient cases.
Proven ability to work independently with limited supervision.
Strong leadership, coaching, and mentoring skills.
Ability to effectively communicate with patients, physicians, insurance carriers, and internal stakeholders.
Advanced verbal and written communication skills in both English and Spanish.
Strong organizational, analytical, and problem-solving abilities.
Proficiency with customer relationship management systems, patient management tools, and Microsoft Office applications.
Fluent bilingual proficiency in English and Spanish.
Skilled leader and self-starter with the ability to prioritize and manage competing responsibilities.
Advanced understanding of healthcare reimbursement and insurance benefit structures.
Ability to independently assess situations and make informed decisions.
Strong conflict resolution and de-escalation skills.
Excellent attention to detail and commitment to patient satisfaction.

EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.

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Refina tu búsqueda

bilingüe empleos en tijuana, bcn

RCM Customer Service Representative

Supply Chain Intern

Sr Eng, MIP-Engineering

ASESOR BILINGUE - ATENCION A CLIENTES

Marketing Specialist

Sr Buyer

Recepcionista / Auxiliar Administrativo

Program Launch Buyer (Temporary)

Ejecutivo de Procuración de Fondos Sr | CETYS Tijuana

Asistente de EHS

Quality Supervisor

Customs Lead

Buscando Médicos para clinica de medicina estética nueva

Sr Eng, Manufacturing

Sr. Quality Technician

QA Manager

Accounting Clerk

Sr Analyst, Infrastructure & Facilities

Continuous Improvement Engineer (digital solutions)

Chofer (Asistente Administrativo) - El Pacífico

Quiero recibir la alerta de empleo más reciente para bilingüe en tijuana, bcn

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